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Assistant Manager(05940) - 400 Hwy. 16 E

Job Description

ABOUT THE JOB

LOCALLY OWNED AND OPERATED


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$35000 / YEARLY (est.)
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$40000K

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What You Should Know About Assistant Manager(05940) - 400 Hwy. 16 E, Domino's

At Domino's Pizza, we believe that leadership is built into your DNA, and the Assistant Manager position is your chance to showcase your skills on a grand stage! Located at 400 Hwy. 16 E in Carthage, MS, this role is not just about managing a team; it’s about inspiring them to deliver the best pizza experience possible. You’ll be responsible for everything during your shift, from cost control to customer relations, and even inventory management. Imagine leading a vibrant team in a fun, flexible environment where each day brings new challenges. Your responsibilities will include staffing, cash control, and maintaining store cleanliness, all while ensuring that every crew member adheres to company policies and procedures. If you’re a natural multitasker with a knack for judgment and math, this job is tailor-made for you! You will have direct impact on our daily operations and the opportunity to help your team shine. At Domino's, we nurture our team’s growth; many of our successful franchise owners started their journey as delivery drivers. Plus, inclusivity is at our core—every unique talent is valued here. If you’re ready to step up to the plate and take on challenges with enthusiasm, apply now and be part of a winning team where you can truly make a difference!

Frequently Asked Questions (FAQs) for Assistant Manager(05940) - 400 Hwy. 16 E Role at Domino's
What are the requirements to become an Assistant Manager at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, applicants should possess strong judgment, excellent math skills, and the ability to multitask efficiently. Previous management experience is a plus, along with a high school diploma or equivalent. Additionally, a valid driver’s license and reliable transportation are necessary for this role, as delivery experience may be beneficial.

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What does an Assistant Manager at Domino's Pizza do during their shift?

As an Assistant Manager at Domino's Pizza, you will oversee various operational aspects during your shift. This includes managing staffing levels, handling cash controls, and ensuring inventory is well-maintained. Moreover, you will set the tone for customer relations, drive profitability, and ensure that your team follows all company policies and procedures.

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Is there room for advancement as an Assistant Manager at Domino's?

Absolutely! At Domino's Pizza, many team members begin as delivery drivers or team members and rise to managerial roles. As an Assistant Manager, you have the potential to grow into positions such as General Manager or even Franchise Owner, as the company promotes from within and values hard work and dedication.

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What kind of training is provided for Assistant Managers at Domino's Pizza?

Domino's Pizza offers comprehensive on-the-job training for new Assistant Managers. This includes orientation to familiarize you with company policies, operational procedures, and the tools you will use daily. You will also receive mentoring from experienced team members as you step into your leadership role.

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What are the working conditions like for an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's can be fast-paced and dynamic. You’ll experience varying temperatures from the cooler to the baking areas. Additionally, you may have to navigate certain physical tasks such as lifting supplies or delivering pizzas. However, the role is rewarding and offers a chance to work in a vibrant team-oriented environment.

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Common Interview Questions for Assistant Manager(05940) - 400 Hwy. 16 E
What do you consider the most important qualities for an Assistant Manager at Domino's Pizza?

Key qualities include leadership skills, strong communication, and the ability to multitask effectively. It's important to lead by example and foster a positive team environment while ensuring adherence to company policies.

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How would you handle a difficult customer interaction as an Assistant Manager?

I would approach the situation with empathy and patience, listening to the customer's concerns deeply. I would calmly address the issue and seek a solution while ensuring the customer feels heard and valued.

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Can you give an example of how you manage a team effectively?

Effective team management involves setting clear expectations, maintaining open communication, and providing constructive feedback. It's essential to recognize individual strengths and leverage those to enhance team performance.

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What steps would you take to maintain product quality in the store?

I would ensure that cooking standards are followed precisely, conduct regular quality checks, and train team members on proper food handling. Consistency is key to maintaining high-quality products.

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How do you prioritize tasks during a busy shift?

During a busy shift, I would assess immediate needs, such as customer orders and staffing adjustments, prioritizing tasks based on urgency and impact. Delegating appropriately and keeping open communication with my team is also crucial.

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What strategies would you employ to improve team morale?

To boost team morale, I would implement regular team meetings to celebrate successes, encourage suggestions, and foster a positive atmosphere. Recognizing individual contributions can significantly enhance team spirit.

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How would you ensure compliance with company policies and procedures?

I would ensure compliance by regularly reviewing policies with my team, conducting training sessions, and leading by example. Creating an environment where team members feel comfortable asking questions also promotes adherence.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I believe working at Domino's Pizza would provide a fantastic opportunity to combine my leadership skills with my passion for customer service. Being part of a well-regarded team and helping improve operational efficiency excites me.

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What would you do if a team member is underperforming?

I would first have a one-on-one meeting with the team member to understand any challenges they might be facing. Providing support, resources, and setting achievable goals can help them improve their performance.

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How do you handle conflicts between team members?

Conflict resolution involves addressing the issue promptly and facilitating a discussion between the parties involved. Encouraging them to express their feelings while guiding them toward a mutual understanding is key.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 21, 2025

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