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Assistant Manager(05814) - 118 Highway 231 South Suite B - job 1 of 2

Job Description

Born to Lead

Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll love sinking your teeth into life as a Domino's manager. We want our people to enjoy coming to work, and Domino's managers are no different. Yes, you're responsible for the success of the store and its staff, but we still want you to enjoy achieving it. Chances are if you're having fun, everyone is.
Domino's Pizza loves Domino's people
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Asst Manager that's exactly what you can be. You'll get to flex your creative muscles, thinking up new ways to drive Domino's fun culture. Sell more pizza, have more fun! It's as simple as that. You'll have the chance to progress far quicker here. If you like the thought of managing your own million-dollar business, then Domino's Pizza is the place for you.
Drive your own career
Being a Domino's Assistant Manager isn't your average management gig. Domino's managers aren't just concerned with their own training; they're constantly supporting and pushing the team to go that one better. It's what makes it such a rewarding place to work. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as Assistant Managers and today are successful Domino's franchise owners. From assistant manager to general manager to franchisee, our stores offer a world of opportunity.
Job Requirements and Duties
As an Assistant Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition, you’ll be responsible for Staffing, Paperwork, Cost Controls, Cash Control, Food Management, Work to a Schedule, Perfect Image and Adherence to Standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store Cleanliness, Marketing, and Profitability
Those are the basics, but here’s what else you can expect:
General Job Duties
· Operate all equipment
· Stock ingredients from delivery area to storage, work area, walk-in cooler
· Prepare product
· Receive and process telephone orders
· Take inventory and complete associated paperwork
· Clean equipment and facility approximately daily
Communication Skills
· Ability to comprehend and give correct written instructions
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
· Must be able to make correct monetary change
· Verbal, writing, and telephone skills to take and process orders
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
· Ability to enter orders using a computer keyboard or touch screen
Work Conditions
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
· Sudden changes in temperature in work area and while outside
· Fumes from food odors
· Exposure to cornmeal dust
· Cramped quarters including walk-in cooler
· Hot surfaces/tools from oven up to 500 degrees or higher
· Sharp edges and moving mechanical parts
Sensing
· Talking and hearing on telephone
· Near and mid-range vision for most in-store tasks

Additional Information

· Depth perception
· Ability to differentiate between hot and cold surfaces
Temperaments
· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
Physical Requirements including, but not limited to the following:
Standing
· Most tasks are performed from a standing position
Walking
· For short distances for short durations
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'
· Cases are usually lifted from floor and stacked onto shelves up to 72high
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray
Pushing
· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push
· Trays may also be pulled
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station
· Toe room is present, but workers are unable to flex their knees while standing at this station
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day
· Forward bending is also present at the front counter and when stocking ingredients
Crouching/Squatting
· Performed occasionally to stock shelves and to clean low areas
Reaching
· Reaching is performed continuously; up, down and forward
Hand Tasks
· Eye-hand coordination is essential; use of hands is continuous during the day
· Frequently activities require use of one or both hands
· Shaping pizza dough requires frequent and forceful use of forearms and wrists
Domino's Glassdoor Company Review
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Domino's DE&I Review
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CEO of Domino's
Domino's CEO photo
Russell Weiner
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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager(05814) - 118 Highway 231 South Suite B, Domino's

If you're ready to steer your career in a fun and dynamic environment, becoming an Assistant Manager at Domino's located at 118 Highway 231 South Suite B, Ozark, AL is your chance! This role isn’t just about overseeing daily operations; it’s about leading a team with passion and creativity while ensuring every pizza is made to perfection. As an Assistant Manager, you’ll dive deep into all aspects of store management, from cost control and inventory to creating a welcoming atmosphere for customers and staff alike. Your fun-loving attitude will be infectious, encouraging your team to not only meet targets but exceed them with flair. Here at Domino's, we believe that if you enjoy what you do, your team will too! You’re not alone in this journey—your growth from Assistant Manager to General Manager or even a Franchise Owner is fully attainable. You'll have the chance to manage everything that happens during your shift, which means you’ll set the tone for excellence, devise marketing strategies, and uphold our high standards of customer service. Positive communication is key, whether you’re taking orders over the phone or engaging with staff, making sure everyone feels valued and motivated. Join us to not only manage a store but to also create lasting memories and energy that makes Domino's a delightful place to work and eat!

Frequently Asked Questions (FAQs) for Assistant Manager(05814) - 118 Highway 231 South Suite B Role at Domino's
What responsibilities does an Assistant Manager at Domino's in Ozark entail?

The Assistant Manager at Domino's in Ozark is crucial in overseeing daily operations, which includes managing cost control, inventory, cash handling, and ensuring outstanding customer relations. Your role involves leading the team, maintaining a clean and efficient store, and driving sales through creativity and team motivation.

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What are the requirements to become an Assistant Manager at Domino's?

To become an Assistant Manager at Domino's, candidates should have a strong background in customer service and some supervisory experience. Key skills include leadership, communication, and the ability to maintain high standards in a fast-paced environment. Familiarity with food safety requirements is a plus.

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How can I advance my career from Assistant Manager to Franchise Owner at Domino's?

Many Domino's staff start as Assistant Managers and later move up to Franchise Owners. You can accelerate your career by excelling in your current role, taking on more responsibilities, and actively participating in management training programs offered by Domino's. The company supports and champions motivated individuals looking to grow.

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What kind of training is provided for an Assistant Manager role at Domino's?

Domino's offers comprehensive training for Assistant Managers, covering essential skills like staff management, customer service excellence, and operational efficiencies. Training typically includes hands-on experience and online resources to ensure every team member is thoroughly prepared for their responsibilities.

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What does a typical workday look like for an Assistant Manager at Domino's?

A typical workday for an Assistant Manager at Domino's encompasses managing shift activities, setting team goals, monitoring quality and service standards, and fostering a positive workplace culture. You'll coordinate orders, manage inventory, and conduct staff training, all while ensuring customer satisfaction remains a top priority.

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Common Interview Questions for Assistant Manager(05814) - 118 Highway 231 South Suite B
Can you describe your experience with managing a team?

When discussing your experience, focus on specific examples of how you supported and developed team members, managed conflicts, and achieved team goals. Highlight any instances where you led by example and inspired others to improve their performance.

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How do you handle customer complaints?

Explain a systematic approach for addressing customer complaints. Mention the importance of active listening, empathy, and taking prompt action to resolve issues to ensure customer satisfaction. Provide an example of a time you successfully resolved a complaint.

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What strategies would you use to increase store sales?

Discuss innovative and practical strategies, such as promoting daily specials, hosting local events, or improving customer engagement. Highlight any previous experiences where you drove sales through creative solutions.

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How would you ensure compliance with company policies?

Emphasize your attention to detail and proactive approach in training staff on policies and procedures to ensure understanding and compliance. Discuss the importance of leading by example and conducting regular team meetings.

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What do you consider essential for excellent customer service?

Identify key elements such as communication, responsiveness, and personalization. Provide examples from your past where you delivered exceptional service, underscoring its importance in a pizza delivery context.

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How do you motivate your team?

Discuss techniques like setting clear goals, providing recognition and rewards, and cultivating a fun and collaborative work environment. Cite specific times you got your team excited and engaged.

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What do you know about Domino's culture?

Showcase your understanding of Domino's emphasis on fun, teamwork, and celebrating individual contributions. Refer to the company's commitment to community and employee growth as central to its success.

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Can you describe a time when you faced a challenge as a manager?

Share a challenge you faced, emphasizing your thought process, problem-solving skills, and outcomes. Highlight what you learned and how it helped you grow as a manager.

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Why do you want to work at Domino's?

Share your excitement about the company's culture and the growth opportunities it offers. Connect your personal values to Domino's mission and your passion for delivering outstanding service in the food industry.

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How do you prioritize tasks during busy shifts?

Explain your strategy for prioritizing tasks, such as delegating responsibilities, focusing on immediate customer needs, and maintaining store operations. Provide a relatable example that illustrates your organizational skills.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 20, 2025

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