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Assistant Manager(06081) - 21 Church St.

Job Description

Assistant General Manager Position Description

Department: Store Operations

Job Title: Assistant General Manager

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager -secondary report

Direct Reports: CSRs, Delivery Experts and Pizza Makers

Indirect Reports: N/A

Assistant General Managers are some of the most special in the company. We believe in promoting from within. We will show you the ropes and work with you to be as successful as you want to be.

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and willing to learn and go the distance, go the extra mile - you will be successful with us.

Many Team Members began their careers as Assistant General Managers and today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

Assistant General Manager responsibilities:

* Serve as manager-on-duty and second in command to General Manager

* Partner in with General Manager to assist with recruitment, new Team Member training and scheduling

* Uphold brand standards and company policies

* Provide consistently high quality product and service to customers

* Maximize sales and profit by meeting food and labor goals

* Ensure health, safety and cleanliness standards are upheld

* Foster productive and professional Team Member relationships

* Serve as store mentor and operations expert in all Domino’s store-level Team Member positions

* Build relationships with customers and community

* Cash handling, reconciliation and reporting

* Inventory control and management

* Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's Assistant General Managers enjoy:

* Greater variety

* Smaller teams, make friends and build relationship

* Fast career progression

* Competitive wages, delivery mileage, tips and overtime

* Paid training opportunities & rewards

* Health Insurance

* Paid Time Off

* Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

* An EXCEPTIONAL and POSITIVE attitude

* Possess integrity and honesty

* Excellent attendance and punctuality

* You must be 18 years of age or older.

* Possess reliable transportation as well as valid driver’s license, registration and liability insurance

* Effectively train and engage Team Members

* Be able to pass back ground investigation and motor vehicle report

* Previous inventory control, labor costs and computer knowledge

* Ability to create and effectively manage Team Member schedule

* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

* Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

* Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

* Ability to enter orders using a computer keyboard or touch screen

* Adept at utilizing proprietary software systems * PULSE and PWR

* Ability to comprehend and give correct written instructions

* Talking and hearing on telephone

* Near and mid-range vision for most in-store tasks

* Depth perception.

* Ability to differentiate between hot and cold surfaces

* The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

* Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

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What You Should Know About Assistant Manager(06081) - 21 Church St., Domino's

Are you ready to take the next step in your career? Join us at 21 Church St. in Prince Frederick, Maryland, as an Assistant Manager! At Domino's, we believe every Assistant General Manager is vital to our success, and we work hard to help you thrive. You’ll be at the heart of the action, serving as the manager-on-duty and a key partner to the General Manager. Not only will you assist in training and scheduling our awesome Team Members, but you'll also uphold our brand standards to ensure our customers always receive top-quality products and service. Exciting challenges await, like maximizing sales, managing inventory, and building relationships with both our team and the community. With a commitment to integrity and an eagerness to learn, you'll foster a positive and energetic work culture that we pride ourselves on at Domino's. Remember, our motto is that there's no place for average here; we are all about excellence, and we offer a fast-paced environment perfect for driven individuals. Plenty of our employees have climbed the ranks to become franchise owners, and with your positive attitude, you can reach your goals as well. Enjoy competitive wages, health insurance, paid time off, and fast career progression while working with a team that feels like family. So, if you’re looking to grow in your career with a company that values hard work and dedication, apply to become an Assistant Manager at Domino's today!

Frequently Asked Questions (FAQs) for Assistant Manager(06081) - 21 Church St. Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, you will be responsible for a variety of tasks that include managing daily store operations, assisting in recruitment, providing training for new team members, and ensuring that brand standards are upheld. You will also focus on maximizing sales and profit while fostering a positive workplace environment.

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What qualifications do you need to become an Assistant Manager at Domino's?

To qualify for the Assistant Manager position at Domino's, you need to be at least 18 years old and possess reliable transportation. Additionally, a strong ability to communicate, train Team Members, and manage inventory, along with having previous experience in a similar role, is highly beneficial for this position.

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What is the work environment like for an Assistant Manager at Domino's?

The work environment for an Assistant Manager at Domino's is fast-paced, energetic, and team-oriented. You will thrive in a friendly atmosphere where high-energy and collaboration are encouraged, making it an enjoyable place to work and grow professionally.

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What benefits do Assistant Managers at Domino's receive?

Assistant Managers at Domino's enjoy a range of benefits including competitive wages, health insurance, paid time off, and opportunities for paid training and career progression. The supportive culture also fosters lasting friendships within a smaller team structure.

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How can you progress in your career as an Assistant Manager at Domino's?

With dedication and a positive attitude, you can progress from an Assistant Manager to various positions within Domino's, including General Manager or even franchise ownership. The company fosters internal promotions, providing training and support to help you achieve your career goals.

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Common Interview Questions for Assistant Manager(06081) - 21 Church St.
What leadership style do you use as an Assistant Manager at Domino's?

When discussing your leadership style, focus on being collaborative and supportive. Highlight how you encourage teamwork, provide constructive feedback, and empower your team members to take initiative. This aligns well with Domino's emphasis on fostering a positive workplace culture.

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How do you handle a stressful situation in the workplace?

When answering this question, describe a specific past situation where you managed stress effectively. Emphasize your skills in prioritization, staying calm under pressure, and leading your team to focus on solutions rather than problems, which is vital in a fast-paced environment like Domino's.

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How would you maximize sales as an Assistant Manager?

Discuss strategies like implementing promotions, training team members on upselling techniques, and maintaining high levels of customer service. Also, refer to data-driven decisions based on sales trends, which can help in identifying areas for improvement.

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What do you believe is essential in providing excellent customer service?

Emphasize the importance of understanding customer needs, being attentive, and fostering a positive interaction. State that loyalty comes from exceptional service, and your approach as an Assistant Manager will prioritize customer satisfaction.

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Can you give an example of how you resolved a conflict among team members?

Share a specific example where you facilitated a resolution between team members by encouraging open communication and fostering understanding. Highlight your skills in conflict resolution and your commitment to maintaining a harmonious work environment at Domino's.

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How do you ensure compliance with health and safety regulations?

Discuss your commitment to upholding health and safety regulations by staying informed of policies, regularly training team members, and conducting audits to ensure compliance within the store, reinforcing the importance of operational excellence at Domino's.

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How do you handle inventory management effectively?

Provide insights into your organizational skills and past experiences managing inventory. Talk about your processes for tracking stock levels, placing timely orders, and ensuring accuracy in deliveries, which are all crucial for a smooth operation at Domino's.

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What steps do you take when training new team members?

Outline your structured training approach, emphasizing hands-on experience, shadowing, and regular feedback. This shows your commitment to developing new team members and reinforces Domino's dedication to training and support.

Join Rise to see the full answer
Describe a successful marketing effort you implemented in your previous job.

Discuss a marketing initiative that you developed or contributed to, detailing how you engaged customers and drove sales. Mention the importance of adapting marketing efforts to meet community preferences, which is relevant at Domino's.

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What motivates you to work for Domino's?

Share your enthusiasm for the fast-paced environment and community engagement at Domino's. Emphasize your desire to contribute to a team that is committed to excellence and customer satisfaction, making it a rewarding place for professional growth.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 31, 2025

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