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General Manager (04756) - 859 Nazareth Pike

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About General Manager (04756) - 859 Nazareth Pike, Domino's

Welcome to your next adventure as a General Manager at Domino's Pizza in Upper Nazareth, Pennsylvania! If you’re energizing, organized, and ready to lead, then this is the perfect opportunity for you. As a General Manager, you’ll be at the heart of the action, overseeing everything that happens during your shift. Your stellar judgment and ability to multitask will shine as you manage cost controls, inventory, and customer relations. You'll set the tone for your team, exemplifying professionalism and fun, while ensuring adherence to company policies and procedures. Collaboration is key here, and in a fun and flexible work environment, you’ll work alongside a talented team dedicated to delivering the best pizza experience possible. Your day will be filled with exciting challenges, including staffing, marketing, and maintaining the store's cleanliness and profitability. Plus, there’s room for growth with many team members advancing to successful franchise ownership! At Domino's, we pride ourselves on valuing the unique contributions of every individual, and your role will be crucial in nurturing our diverse team. So, if you're ready to step up and showcase your leadership skills while enjoying every moment of your workday, we want to hear from you. Join us at Domino's Pizza and help us be the best pizza delivery company in the world while building a career path filled with potential. Apply now and take the first step toward your future as a General Manager!

Frequently Asked Questions (FAQs) for General Manager (04756) - 859 Nazareth Pike Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing cost controls and inventory, staffing and training team members, ensuring excellent customer service, and maintaining profitability. You'll also be tasked with upholding company policies and fostering a positive work environment.

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What qualifications do you need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you typically need prior experience in a managerial role within the food industry, strong leadership skills, and the ability to multitask effectively. A solid understanding of cost control, inventory management, and customer relations is essential for success in this role.

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What is the advancement potential for a General Manager at Domino's Pizza?

The advancement potential for a General Manager at Domino's Pizza is significant, with many team members progressing from positions such as delivery drivers to General Managers and even franchise owners. The company encourages career growth and provides numerous opportunities for upward mobility within its operations.

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How does Domino's Pizza ensure a positive work environment for General Managers?

Domino's Pizza emphasizes a positive work environment by recognizing and valuing the unique talents of each team member, promoting diversity, and creating a culture that fosters teamwork and collaboration. This approach helps ensure that all members, including General Managers, can thrive and reach their potential.

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What skills are essential for a General Manager at Domino's Pizza?

Essential skills for a General Manager at Domino's Pizza include effective communication, strong leadership, multitasking, problem-solving, and excellent customer service abilities. A good grasp of financial management and organizational skills is also key to ensure the efficient operation of the store.

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Common Interview Questions for General Manager (04756) - 859 Nazareth Pike
How do you handle customer complaints as a General Manager?

When managing customer complaints, it's essential to listen attentively to the customer's concerns, empathize with their situation, and provide a quick resolution. Highlighting your commitment to customer satisfaction will demonstrate your ability to maintain high service standards.

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What strategies do you use to motivate your team?

Motivating a team can be achieved through positive reinforcement, setting clear goals, recognizing individual contributions, and encouraging collaboration. Share examples of how you’ve inspired team members to achieve their best performance.

Join Rise to see the full answer
Can you describe your experience with cost control and inventory management?

Discuss your hands-on experience in monitoring expenses, managing inventories, and implementing cost-saving measures. Providing specific examples of successful strategies you’ve used will showcase your expertise in financial management.

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How do you prioritize tasks when managing multiple operations?

When juggling multiple operations, I prioritize tasks based on urgency and impact. Utilizing tools for time management and delegation will help ensure that important tasks are completed efficiently and effectively.

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What does excellent customer service mean to you?

Excellent customer service means going above and beyond to meet customer needs, ensuring positive interactions, and fostering loyalty. Discuss how you strive to create memorable experiences for customers.

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How do you deal with team conflict?

Dealing with team conflict requires addressing the issue directly and facilitating open communication among those involved. Encourage solutions that promote teamwork and maintain a respectful workplace.

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What would you do if your team fails to meet a target?

If a team fails to meet a target, I would first assess the situation to identify the underlying causes. Then, I would meet with the team to discuss solutions and develop a plan to improve performance moving forward.

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How do you ensure training and development of your team?

Ensuring training and development involves providing regular training sessions, offering constructive feedback, and encouraging team members to pursue growth opportunities within the company.

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What methods do you use to track store performance?

Tracking store performance involves monitoring key metrics such as sales figures, customer feedback, and staff productivity. Implementing regular reviews ensures we stay on track and make necessary adjustments.

Join Rise to see the full answer
Why do you want to work as a General Manager at Domino's Pizza?

Express your passion for the food industry, your admiration for Domino's commitment to quality, and your desire to leverage your skills in leading a dynamic team to provide the best customer experience.

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DATE POSTED
March 30, 2025

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