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General Manager(05156) - 1602 Reid St

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About General Manager(05156) - 1602 Reid St, Domino's

If you've ever dreamed of leading a team and making a difference in your workplace, Domino's Pizza has the perfect opportunity for you as a General Manager at our location in Palatka, FL! We're on the lookout for a natural-born leader like you, someone who thrives on ensuring that everything runs smoothly during shifts. In this role, you'll be responsible for day-to-day operations, from managing inventory to maintaining high customer service standards. We value multitasking and strong judgment skills, and if you're passionate about pizza, even better! At Domino's, we pride ourselves on being a fun and flexible workplace, offering you the chance to gain valuable experience that will benefit your career long-term. As a General Manager, you'll set the example for your team, ensuring everyone follows policies and procedures to deliver top-notch service to our customers. With opportunities for advancement from assistant manager to even becoming a franchise owner, the sky’s the limit! If you want to be part of a globally recognized brand that values diversity and teamwork, Domino's Pizza is the place for you. So, if you're ready to take the next step in your career with us, don’t hesitate to apply now. Show us what you've got, and let's create some pizza magic together!

Frequently Asked Questions (FAQs) for General Manager(05156) - 1602 Reid St Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities revolve around overseeing all operations during your shifts. This includes managing staff, ensuring customer satisfaction, maintaining inventory, controlling costs, and upholding company policies. Additionally, you'll be tasked with maintaining store cleanliness and promoting a positive work environment. By focusing on these duties, you’ll help sustain the quality and efficiency that Domino's is known for.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, candidates typically need a combination of leadership experience and a passion for customer service. Strong problem-solving abilities, excellent communication skills, and the capacity to multitask are essential. Prior experience in food service or retail management is a plus, along with a commitment to adhering to company policies and procedures.

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Is there room for advancement for a General Manager at Domino's Pizza?

Absolutely! At Domino's Pizza, we value career growth and development. Many of our General Managers have progressed from entry-level positions to managerial and corporate roles. With hard work and dedication, you could find yourself on a path to becoming a franchise owner or advancing into corporate operations management, illustrating the numerous opportunities within our company.

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What type of training does Domino's Pizza provide for General Managers?

Domino's Pizza offers comprehensive training for General Managers, including on-the-job training in all aspects of store operations. You will receive guidance in staffing, inventory management, customer service, and adherence to safety standards. Our training programs are designed to equip you with the necessary skills and confidence to successfully manage a team and deliver exceptional service.

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you can expect a dynamic and fast-paced work environment. Our teams uphold a culture of fun and flexibility while emphasizing teamwork and collaboration. We foster a positive atmosphere where diversity is valued, ensuring that all team members feel appreciated and can contribute their unique talents effectively.

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Common Interview Questions for General Manager(05156) - 1602 Reid St
Can you describe your experience with managing a team in a fast-paced environment?

When answering this question, discuss specific instances where you successfully led a team, emphasizing your ability to keep the team motivated and organized under pressure. Highlight strategies that you used to foster teamwork and ensure efficient operations, such as effective communication and delegation.

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How do you handle conflict between team members as a General Manager?

To respond effectively, share examples of conflict resolution techniques you’ve applied in the past. Discuss the importance of listening, understanding both sides of the issue, and fostering a collaborative solution, showing your ability to create a harmonious work environment.

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What strategies would you implement to improve customer satisfaction at Domino's Pizza?

In your answer, detail actionable strategies such as staff training focused on customer service skills, regular staff meetings to address customer feedback, and implementing a survey system to continuously gather customer insights. Emphasize your commitment to interpreting data to enhance customer experiences.

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How do you prioritize tasks during busy shifts?

Explain how you create actionable lists that recognize high-priority tasks and how you utilize delegation among team members. Highlight any techniques you’ve adopted for efficiency, such as time management skills or digital tools that help in tracking priorities.

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Can you give an example of a time you improved the profitability of your previous workplace?

Share a specific example where you implemented cost-saving measures or efficiency improvements resulting in enhanced profitability. Discuss the methods you used to analyze operations, the changes made, and the subsequent results, ensuring your potential contributions are evident.

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What do you think is the key to maintaining a positive team culture?

Discuss the importance of recognition, open communication, and fostering inclusivity within your team. Highlight your philosophy on team-building activities, consistency in providing feedback, and promoting a balanced work-life dynamic to keep morale high.

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How do you approach staff training and development as a General Manager?

Explain your belief in continuous learning and development, outlining your methods for identifying training needs, incorporating on-the-job training, and monitoring progress through regular evaluations to ensure your team consistently excels in their roles.

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What financial controls would you implement to ensure profitability at Domino's Pizza?

When answering, discuss your understanding of cost control measures, such as inventory management, monitoring labor costs, and forecasting to set targeted budgets. Emphasize the importance of keeping a keen eye on operational expenses to maximize profit margins.

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How do you balance customer satisfaction with cost controls?

Talk about your ability to make intelligent trade-offs by investing in quality service while keeping an eye on costs. Discuss examples of how you've managed to maintain high standards without compromising the budget and the positive impact this has on customer loyalty.

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Why do you want to work as a General Manager at Domino's Pizza?

Share your passion for the food industry, your admiration for the Domino's Pizza brand, and your desire to lead a team in a vibrant, customer-focused environment. Discuss how this aligns with your career goals and values, cementing your enthusiasm for the role.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 21, 2025

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