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Level 2 Assistant Manager(03203) - 216 Washington St image - Rise Careers
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Level 2 Assistant Manager(03203) - 216 Washington St

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

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What You Should Know About Level 2 Assistant Manager(03203) - 216 Washington St, Domino's

At Domino's Pizza, we believe in promoting from within, and that’s why we’re excited to announce the position of Level 2 Assistant Manager at our 216 Washington St location in Claremont, New Hampshire. If you've always had a knack for leadership and enjoy working in a fun, fast-paced environment, this role is perfect for you! As a Level 2 Assistant Manager, you’ll oversee daily operations during your shift, ensuring our team delivers top-notch service and maintains the quality our customers have come to expect. Your duties will include everything from managing inventory and cash control to training staff and maintaining store cleanliness. You'll play a critical role in setting an example by adhering to all policies and procedures while motivating your team to do the same. We provide extensive on-the-job training to help you grow your skills, and with a company that values its diverse workforce, there’s potential for significant advancement; many of our managers started as delivery drivers and progressed to franchise owners! Join us at Domino's and showcase your leadership skills while enjoying a vibrant work culture that prioritizes our team members’ well-being and personal growth. So, if you’re ready to step up and show us what you’ve got, apply today and become part of our dedicated team!

Frequently Asked Questions (FAQs) for Level 2 Assistant Manager(03203) - 216 Washington St Role at Domino's
What are the responsibilities of a Level 2 Assistant Manager at Domino's Pizza?

As a Level 2 Assistant Manager at Domino's Pizza, your responsibilities will include overseeing daily operations, ensuring quality control, managing inventory, handling cash flow, and providing exceptional customer service. You'll direct team activities, adhere to company policies, and train new staff, all while maintaining a clean and safe environment for both employees and customers. Your leadership will help shape the store's performance and culture.

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What qualifications do I need to apply for the Level 2 Assistant Manager position at Domino's Pizza?

To apply for the Level 2 Assistant Manager position at Domino's Pizza, candidates should ideally have prior experience in a customer service or supervisory role. Strong leadership abilities, good communication skills, and basic math skills for cash management are essential. The job also requires the ability to work in a fast-paced environment and manage multiple tasks efficiently.

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What opportunities for advancement exist for Level 2 Assistant Managers at Domino's Pizza?

At Domino's Pizza, many Level 2 Assistant Managers find opportunities for rapid advancement. You can move up to roles such as General Manager, and from there, potentially to franchise ownership or corporate management positions. The company is committed to developing its employees and promoting from within, which supports your career growth.

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What is the work environment like for a Level 2 Assistant Manager at Domino's Pizza?

The work environment for a Level 2 Assistant Manager at Domino's Pizza is dynamic and collaborative. You will work alongside a diverse team in a fast-paced setting that emphasizes teamwork, great customer service, and adherence to quality standards. With a fun and flexible atmosphere, Domino's strives to create a workplace where everyone can thrive.

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What is the training process like for Level 2 Assistant Managers at Domino's Pizza?

Domino's Pizza provides extensive on-the-job training for Level 2 Assistant Managers. The training process covers core operations, customer service excellence, team management, and adherence to policies and procedures. This hands-on approach ensures that you feel prepared to take on the responsibilities of your role while equipping you with skills that can help you advance your career.

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Common Interview Questions for Level 2 Assistant Manager(03203) - 216 Washington St
How do you prioritize tasks as a Level 2 Assistant Manager?

When answering this question, focus on how you evaluate urgency and importance. Describe your approach to managing time and delegating tasks effectively to support smooth operations. Emphasize your experience in balancing different aspects of the role, such as customer service and staff management.

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What strategies do you use to motivate your team?

Discuss specific strategies that reflect your leadership style. Focus on how you inspire and engage employees through positive reinforcement, setting clear expectations, and fostering a collaborative work environment. Share examples of how you’ve successfully motivated others in past roles.

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How would you handle a conflict among team members?

In your answer, highlight your conflict resolution skills. Describe how you would address the issue promptly, encourage open communication, listen to both parties, and mediate a solution. Emphasize your belief in maintaining a professional and supportive work environment.

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How do you ensure high customer service standards?

Share your approach to creating a customer-centric culture. Discuss how you would train staff on customer interaction, handle complaints effectively, and ensure that every team member understands the importance of service quality.

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Can you give an example of a time you improved a process at work?

Provide a specific example of an initiative you implemented that led to a positive change in workplace processes. Highlight how you identified the problem, proposed a solution, and the results that followed, showing your analytical and proactive approaches.

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What do you think is the most important quality for a Level 2 Assistant Manager?

Discuss the importance of leadership and communication skills in your answer. Explain how these qualities contribute to effective team management and customer interactions. Illustrate your point with examples from your experience.

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How would you handle a busy shift at Domino's Pizza?

Describe your strategy for managing a busy shift, including prioritizing tasks, communicating effectively with your team, and maintaining a positive atmosphere. Mention any techniques you use to stay organized under pressure.

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What do you enjoy most about working in a fast-paced environment?

Share your passion for working in dynamic settings. Explain how the excitement and challenges of a fast-paced work environment keep you motivated and engaged while showcasing your ability to thrive under pressure.

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How do you deal with tight deadlines?

Discuss your time management techniques and stress management strategies. Highlight your ability to remain focused, prioritize tasks, and achieve desired outcomes within set deadlines.

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What role does teamwork play in the success of a store like Domino's Pizza?

Emphasize the importance of teamwork in providing excellent service and maintaining store efficiency. Discuss how effective collaboration among staff contributes to fulfilling customer orders and enhancing the overall dining experience.

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DATE POSTED
March 30, 2025

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