Identity and Access Management Administrator - job 1 of 2

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER:

• Salary: starting at $73,000/annually
• Location: Hybrid (in-office in 3 days a week)
• Work Environment: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule
• Culture: A dynamic work environment where you can play a key role in shaping the company’s culture.
• 401(k) Plan: Company match available, vested after 1 year.
• Pet Insurance: Coverage options available.
• Paid Time Off: PTO that increases with tenure.
• Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage.
• National Discount Programs: Access to various discounts.
• Supplemental Insurance, FSA, and HSA: Additional options available.
• TapCheck: Access up to 50% of your wages before payday.
• Referral Bonus Program: Incentives for referring candidates.
• FREE Life Insurance & FREE Long-term Disability.

As an Identity and Access Analyst, you will play a crucial role in managing and securing user access across our systems. You’ll ensure that employees have the right level of access, troubleshoot identity-related issues, and contribute to improving security and efficiency. Working closely with IT, security teams, and system owners, you’ll help define, implement, and refine identity and access management processes while maintaining compliance and best practices.

WHAT YOU'LL DO:

• Manage identity and access operations, including account creation, modification, suspension, and termination in Active Directory (AD) and Entra ID.
• Monitor reports and analyze trends to improve access security and efficiency.
• Collaborate with System and Security teams to ensure proper access controls and compliance.
• Assist in defining and implementing new IAM processes and improving existing ones.
• Provide second-tier support for identity and access issues, helping users with access-related queries and troubleshooting.
• Maintain documentation, standards, and training materials related to identity and access management.
• Stay updated on industry trends, research new technologies, and recommend improvements.
• Support disaster recovery and cybersecurity initiatives, including backup management and contingency planning.
• Manage vendor relationships and assist with contract and service level agreement (SLA) oversight.

MUST HAVE:

• 2-year degree in a computer related field.
• 2 years of hands-on experience working with enterprise identity and access management related technologies.
• Excellent customer service skills.
• Strong analytical ability and troubleshooting experience.
• Ability to work flexible hours.
• Proficiency in identity and access management technologies and principles.
• Knowledge of cybersecurity best practices.
• Experience in Microsoft 365 administration.

NICE TO HAVE:

• 4-year degree in a computer related field.
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Systems security Certified Practitioner (SSCP)
• Knowledge of Security Assertion Markup Language (SAML)
• Knowledge of Open Authentication (OAuth)

SKILLS CRITICAL FOR SUCCESS:

• Technical Proficiency: Strong understanding of Active Directory (AD), Entra ID, identity governance, and access control.
•  Analytical Thinking: Ability to identify trends, assess risks, and recommend improvements in access management.
• Security Awareness: Knowledge of cybersecurity best practices, compliance requirements, and risk management.
• Communication: Ability to explain complex identity and access concepts to both technical and non-technical audiences.
• Collaboration: Experience working with cross-functional teams, including IT, security, and system owners.
• Attention to Detail: Ensuring accuracy in identity provisioning, access approvals, and documentation.

WHY THIS ROLE:

• You are looking for an opportunity to showcase yourself as a SME (Subject Matter Expert) in IAM
• Given that this is a brand-new role for the organization this person will have the unique opportunity to own and build IAM for Dungarvin.
• You enjoy working on challenging problems and are not afraid to jump in and drive those potential solutions to their conclusion.
• Dungarvin is growing and you will be able to directly collaborate with the IS Director.
• You enjoy staying up to date on today’s Identity and Access Management standards and want to evolve the current Dungarvin framework.

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer..

The deadline for internal applications is set for two weeks from the date of the job posting.

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