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Service planner

Dé spil in onderhoud en efficiëntie; Jij houdt het onderhoud strak gepland en efficiënt geregeld!
Ben jij een organisatietalent met een scherp oog voor planning en procesoptimalisatie? Als Service Planner zorg jij ervoor dat onderhoud en service vlekkeloos verlopen. Je plant monteurs in, coördineert serviceorders en bepaalt de beste locatie voor onderhoud – in  Cruquius, Eemnes, Drachten, Borne of extern. Dankzij jouw structuur en overzicht draait alles op rolletjes!

Dit wordt jouw baan
Als Service Planner beheer jij het onderhoudsproces. Je zorgt ervoor dat storingen snel worden opgepakt, onderdelen tijdig worden besteld, serviceorders vlekkeloos worden verwerkt en onderhoud efficiënt wordt ingepland. Jouw doel? De juiste monteur op de juiste plek, met de juiste middelen.

Wat je gaat doen:

  • Plannen en coördineren van onderhoudswerkzaamheden en storingen.

  • Inplannen van monteurs en bepalen waar onderhoud het beste kan plaatsvinden.

  • Serviceorders en inkooporders verwerken, zodat alles administratief klopt.

  • Onderhoudsprocessen optimaliseren, samen met het verhuurteam.

  • Externe partijen benaderen voor uitbesteding waar nodig.

Jij bent de spil tussen werkplaats, monteurs en externe partijen. Je bewaakt de capaciteit, plant slim en zorgt voor een vlekkeloos serviceproces.

Meer bij Dura Vermeer
Dura Vermeer is een onafhankelijk familiebedrijf in de Nederlandse bouwsector, actief in woningbouw, utiliteitsbouw, infrastructuur en techniek. Sinds 1855 vormen onze onafhankelijkheid en continuïteit de basis van onze strategie. Met een omzet van €1,8 miljard en meer dan 3.000 medewerkers behoren we tot de top van de sector. We realiseren iconische en maatschappelijke projecten en bieden oplossingen voor de toekomst. Onze ambities kunnen we alleen waarmaken door onze mensen. Daarom streven we naar een werkomgeving waarin iedereen zich veilig voelt, zichzelf kan zijn en het beste uit zichzelf kan halen.

Hier zit je op je plek
Deze functie past perfect bij iemand die snel schakelt, structuur aanbrengt en vooruitdenkt. Je werkt vanuit Cruquius, maar houdt overzicht over alle onderhoudswerkzaamheden binnen de organisatie, dus ook in Haaften. Omdat jij het grotere geheel ziet, weet je altijd de meest efficiënte oplossing te vinden.

Je spart regelmatig met het verhuurteam en werkt samen met monteurs, leveranciers en andere teams. Je staat stevig in je schoenen, hebt oog voor detail en vindt het leuk om processen te verbeteren.

Wat deze functie uniek maakt? Je hebt een zelfstandige rol met veel verantwoordelijkheid, terwijl je werkt in een hecht team.



Dit breng jij mee

  • Ervaring als service planner, chef werkplaats of in een logistieke/planfunctie.

  • Sterke organisatorische skills – jij houdt het overzicht en plant slim.

  • Administratieve nauwkeurigheid – jouw serviceorders en planningen kloppen altijd.

  • Goede communicatieve vaardigheden – je schakelt met monteurs, klanten en externe partijen.

  • Oplossingsgericht denken – jij ziet waar onderhoud het best kan plaatsvinden.

  • Affiniteit met techniek en onderhoud – een pluspunt als je bekend bent met materieel en machines.

Wat krijg je van ons?

  • Direct een vast contract! Omdat we vertrouwen hebben in jou en samen willen bouwen aan de toekomst.

  • Een goed salaris dat meegroeit met jouw ontwikkeling conform Metaal CAO.

  • 38 verlofdagen om lekker op te laden.

  • Uitstekende secundaire arbeidsvoorwaarden zoals een standaardverzekering van alle werknemersrisico’s, pensioenregelingen, een extra aanvulling bij arbeidsongeschiktheid en een bijdrage voor het vakbondslidmaatschap.

  • Een laptop en een smartphone.

  • Veel aandacht voor jouw groei dankzij onze eigen Dura Vermeer Academie met volop opleiding- en trainingsmogelijkheden binnen je vakgebied, maar bijvoorbeeld ook op het gebied van vitaliteit.

  • Bedrijfsfitnessregeling met keuze uit een sportaanbod van ruim 3.500 sportlocaties door heel Nederland.

  • Voor verse vaders en partners: 100% doorbetaling van je salaris tijdens de eerste 5 wettelijke verlofdagen én het 5 weken aanvullend ouderschapsverlof, in plaats van de standaard 70%.

Wil jij dé schakel zijn in een soepel lopend serviceproces?
Dan zijn wij nieuwsgierig naar jou! Solliciteer direct via onze website.

Meer weten?
Wil je meer weten over deze vacature of heb je gewoon een korte vraag? Onze recruiter, Sharon Kuling, helpt je graag verder! Bel haar op 06-18508282, stuur een e-mail naar s.kuling@duravermeer.nl, of app haar direct via WhatsApp. Of het nu een snelle vraag is of een uitgebreid gesprek, Sharon staat voor je klaar en denkt graag met je mee!

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Service planner, Dura Vermeer

Join Dura Vermeer as a Service Planner in New Hampshire and become the backbone of our maintenance and service operations! If you have a knack for organization and a keen eye for optimizing processes, this role is tailored for you. As a Service Planner, your mission will be to ensure that our maintenance and service run smoothly and efficiently. You'll coordinate technicians, manage service orders, and determine the ideal locations for maintenance, whether it’s in Cruquius, Eemnes, Drachten, Borne, or externally. Your structured approach will be key to keeping our operations seamless! In this vital position, you will oversee the entire maintenance process. That means being quick to respond to malfunctions, ordering parts on time, and processing service orders accurately. Your ultimate goal? Having the right technician in the right place with the right tools. You’ll plan and coordinate maintenance and troubleshooting tasks, schedule technicians, and manage documentation with pinpoint accuracy. You'll also work closely with our rental team to streamline maintenance processes and liaise with external partners when outsourcing is necessary. Dura Vermeer, an independent family business in the construction sector since 1855, is proud of its integrity and commitment to sustainability. With over 3,000 employees and a revenue of €1.8 billion, we are leaders in construction, housing, infrastructure, and technology. We believe our people are our greatest asset, and we're excited to welcome a new team member who is proactive, detail-oriented, and ready to take on responsibilities in a supportive environment. Want to be the critical link in a seamless service process? Apply now and let’s build the future together!

Frequently Asked Questions (FAQs) for Service planner Role at Dura Vermeer
What are the main responsibilities of a Service Planner at Dura Vermeer?

As a Service Planner at Dura Vermeer, your key responsibilities include planning, coordinating maintenance and troubleshooting tasks, scheduling technicians, managing service orders and purchase orders, and optimizing maintenance processes in collaboration with the rental team. This role requires a detail-oriented individual who can manage multiple responsibilities efficiently.

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What qualifications are necessary to become a Service Planner at Dura Vermeer?

To qualify as a Service Planner at Dura Vermeer, candidates should have prior experience in service planning, workshop supervision, or any logistics/planning role. Strong organizational skills, accurate administrative abilities, communication skills for collaborating with technicians and external parties, and a technical affinity for machinery are all important qualifications.

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How does Dura Vermeer support the growth of its Service Planners?

Dura Vermeer is committed to the professional growth of its Service Planners through the Dura Vermeer Academy, offering a range of training and development opportunities. From technical skills to personal well-being, the organization prioritizes ongoing education and skill enhancement to equip planners for a successful career.

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What is the work environment like for a Service Planner at Dura Vermeer?

The work environment for a Service Planner at Dura Vermeer is dynamic and collaborative. You will work closely with various teams, including technicians and external partners, in a supportive atmosphere that values input and fosters teamwork. You'll have autonomy in your role while being part of a tightly-knit group that champions excellence.

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What benefits can I expect as a Service Planner at Dura Vermeer?

As a Service Planner at Dura Vermeer, you can expect a permanent contract from day one, a competitive salary that grows with your experience, 38 vacation days, comprehensive secondary benefits like health insurance, pension schemes, and a commitment to your development through training opportunities. Additionally, you’ll have access to a work-life balance through our company fitness program.

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Common Interview Questions for Service planner
Can you describe your experience as a Service Planner and how it relates to the role at Dura Vermeer?

In preparing your answer, outline specific tasks you have performed in past service planning roles, highlighting any software or tools you’ve used. Tailor your experience to show how your skills can address Dura Vermeer’s needs, such as optimizing maintenance schedules or improving service workflows.

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How do you prioritize tasks in a fast-paced service planning environment?

When answering, discuss your approach to prioritization, such as using lists or scheduling tools. Provide examples of times when you balanced competing deadlines effectively, emphasizing your ability to stay organized and focused under pressure.

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Can you share an example of a process you improved in a previous role?

Prepare to discuss a specific process you identified that needed improvement. Explain the changes you implemented, how those changes positively impacted efficiency or service delivery, and what the end results were.

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What strategies do you use to coordinate with technicians and external partners?

Talk about your communication skills and tools you use to share information. Provide examples of how you fostered good relationships with technicians and partners, helping to resolve issues quickly and efficiently.

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How do you handle unexpected service issues or emergencies?

In your answer, describe a time you successfully managed a sudden service issue. Highlight your quick thinking, organizational skills, and how you communicated with your team and stakeholders during that situation.

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What role does technology play in your approach to service planning?

Discuss how you've utilized technology in your previous roles, whether it’s planning software, communication tools, or maintenance management systems. Share examples of how technology streamlined your processes and improved outcomes.

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Describe how you ensure accuracy in service orders and documentation.

Explain your methods for double-checking work, such as setting reminders or using checklists. Providing a specific instance where your attention to detail helped prevent an issue can bolster your answer.

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What motivates you to excel in a service planner role?

Share personal motivations such as a desire for teamwork, efficient processes, or customer satisfaction. Relating your motivations to Dura Vermeer’s values can underline your fit for the company culture.

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How do you stay updated on industry trends and best practices?

Mention any professional organizations, publications, or training programs you follow to stay informed. Showing that you are proactive about learning can demonstrate your commitment to growth and excellence in the service planner field.

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Why do you want to work for Dura Vermeer specifically?

Researching Dura Vermeer’s history and projects can help you articulate your interest. Talk about the company’s values, its focus on sustainability, or any specific project that resonates with you, showing a genuine interest in the company's mission.

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March 31, 2025

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