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Head Chef

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

The Head Chef oversees all back of house operations for the multiple restaurants and kitchens at an Eataly location, ensuring quality standards and financial goals are consistently met.

Reports directly to the Director of Store Operations. Manages the Chef de Cuisine team.

  • Directs and organizes the back of house strategy to maximize profitability and quality
  • Leads a team of Chef de Cuisines to drive success in their individual outlets
  • Develops recipes and menus focused on Italian authenticity, seasonality and high-quality ingredients
  • Partners interdepartmentally with the store senior leadership team and with corporate to executive initiatives, plan special events and share information
  • Analyzes financial data, builds a budget, and develops strategies aimed at increasing efficiencies and profit
  • Collaborates closely with the GM, Restaurants to create a seamless and efficient restaurant experience
  • Prepares updates on the success of restaurants for senior and corporate leadership
  • Participates in employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
  • Documents, investigates and resolves employee and guest incidents
  • Performs other duties as required or assigned

Qualifications

  • 7+ years of chef experience, including 5+ years of management experience
  • In-depth understanding of Italian cuisine
  • Exceptional communication, leadership, motivational and team-building skills  
  • Demonstrated problem-solving, organizational, analytical and business management skills
  • Knowledge of kitchen equipment and procedures, safety and sanitation regulations
  • Advanced proficiency in Microsoft Excel, PowerPoint, Word and Outlook
  • Bachelor’s Degree or degree from a post-secondary culinary arts training program highly preferred

Job Requirements

  • Availability to work onsite with a flexible schedule including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, standing or walking in a restaurant environment
  • Ability to operate commercial equipment including stand mixers, ovens, torches, etc.
  • Availability to travel up to 10% of the time

Additional Information

The annual compensation for this role is $90,000- $110,000 

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Average salary estimate

$100000 / YEARLY (est.)
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$90000K
$110000K

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What You Should Know About Head Chef, Eataly North America

If you're passionate about Italian cuisine and looking for an exciting leadership role, Eataly is on the lookout for a Head Chef! Located at 43 E Ohio St, Chicago, IL, Eataly is the world’s largest artisanal Italian food and beverage marketplace. As the Head Chef, you will oversee all back of house operations for our variety of restaurants and kitchens, ensuring that we maintain our high standards of quality and profitability. You'll work closely with the talented Chef de Cuisine team to develop authentic Italian recipes that focus on seasonal and high-quality ingredients. Your role is pivotal in maximizing profitability while delivering exceptional dining experiences. You will collaborate with senior management to strategize, plan special events, and analyze financial data to enhance efficiencies. This position requires not only culinary expertise but exceptional leadership and organizational skills. If you possess over 7 years of chef experience, including at least 5 years in a management capacity, and have an in-depth understanding of Italian cuisine, we want to hear from you! At Eataly, you’ll find a creative and supportive environment where your passion for culinary arts will thrive, and you'll enjoy benefits like medical insurance, paid time off, and discounts at our marketplace. Join us and help us bring the authentic taste of Italy to Chicago!

Frequently Asked Questions (FAQs) for Head Chef Role at Eataly North America
What are the responsibilities of the Head Chef at Eataly?

As the Head Chef at Eataly, your primary responsibilities will include overseeing all back of house operations, leading the Chef de Cuisine team, developing authentic Italian recipes, managing budgeting and financial analysis, and ensuring that all recipes reflect the seasonality and high-quality standards we uphold. You'll collaborate with the senior leadership team to drive restaurant success and create an outstanding dining experience.

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What qualifications are needed for the Head Chef position at Eataly?

To thrive as the Head Chef at Eataly, you should possess at least 7 years of chef experience, with a minimum of 5 years in a management role. A deep understanding of Italian cuisine is essential along with exceptional leadership and communication skills. Familiarity with kitchen equipment and safety regulations, as well as proficiency in Microsoft Office, will aid in your success in this role.

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What is the work environment like for the Head Chef at Eataly in Chicago?

The work environment for the Head Chef at Eataly is dynamic and fast-paced, set in a bustling marketplace that celebrates authentic Italian food and culture. You'll lead a passionate team while constantly engaging with guests and store operations, contributing to a creative atmosphere focused on quality and guest satisfaction. Flexibility is key, as the role requires working evenings, weekends, and holidays.

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What benefits come with the Head Chef role at Eataly?

The benefits for the Head Chef position at Eataly are comprehensive. They include medical, dental, and vision insurance, paid time off, a referral bonus program, and a daily free family meal. You'll also enjoy discounts at Eataly, participate in classes on Italian cuisine and products, and have access to a 401K with matching options, making this not just a job but a rewarding career.

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How does Eataly support employee development for the Head Chef?

Eataly is dedicated to the professional growth of its employees, including the Head Chef. Support is provided through ongoing training in culinary techniques, product knowledge classes, and engagement in special events. As a Head Chef, you’ll be encouraged to collaborate with corporate leadership to drive innovation and continuously improve the dining experience, which fosters a culture of learning and development.

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Common Interview Questions for Head Chef
What inspired you to pursue a career as a Head Chef?

In answering this question, reflect on your passion for culinary arts, particularly Italian cuisine. Share experiences that motivated you to pursue this path and highlight how working as a Head Chef at Eataly aligns with your culinary philosophy and aspirations of sharing authentic food experiences.

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How do you handle kitchen staff conflicts?

The best approach is to emphasize your strong leadership and communication skills. Discuss your philosophy on team building, conflict resolution, and creating an inclusive kitchen environment at Eataly. Provide an example of a past conflict resolution that ultimately contributed to team harmony.

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Can you describe your experience with menu development?

Discuss your approach to menu development, particularly your focus on seasonality and authenticity aligned with Eataly's mission. Give specific examples of successful menu items you've created and how you tailored them to reflect the culinary traditions of Italy.

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What is your experience with budgeting and financial analysis in a kitchen environment?

Share your experience managing kitchen budgets, analyzing food costs, and implementing strategies to maximize profitability. Talk about how you’ve previously worked with financial data to assess performance and drive financial success in restaurant operations.

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How do you ensure quality control in the kitchen?

Describe the procedures you implement for maintaining quality standards, including staff training, regular inspections, and adherence to safety regulations. Highlight your dedication to quality, which aligns with Eataly's reputation for exceptional Italian cuisine.

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How do you adapt recipes to accommodate dietary restrictions?

Explain your creative process for adapting traditional Italian recipes to accommodate various dietary needs while maintaining authenticity. Provide examples of how you've successfully modified dishes and received positive feedback from customers.

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What do you consider the most important aspect of leading a culinary team?

Focus on the importance of communication, motivation, and team cohesion. Emphasize how you foster a positive workplace culture that inspires creativity and productivity, reflecting Eataly's commitment to quality service.

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How do you stay current with culinary trends and innovations?

Discuss your strategies for keeping up with industry trends, whether through culinary courses, networking with other chefs, or attending food festivals. Mention how being informed about food trends can enhance the dining experience at Eataly.

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Describe a successful event you've planned in the past.

Share a specific event you've managed from inception to execution, detailing your role in planning, menu selection, and collaboration with other departments. Emphasize how teamwork contributed to its success and how it relates to the kind of events Eataly hosts.

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Why do you want to work at Eataly?

Articulate your admiration for Eataly's commitment to authentic Italian food and culture. Discuss how your values align with the company’s vision and how the Head Chef role offers the opportunity to make a meaningful contribution to Eataly’s mission.

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Established in 2007 and headquartered in Chicago, Illinois, Eataly owns and operates food and beverage centers. The Company offers packaged foods, cured meats, cheeses, meat, fish, fruits and vegetables, baked goods and pastries, soft drinks, tea,...

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Full-time, on-site
DATE POSTED
March 22, 2025

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