Business Analyst

As a Business Analyst at Elite Technology, you will be responsible for collaborating with stakeholders and engineering teams to analyze and document business requirements for financial SaaS solutions. Your role will include defining and documenting user personas, analyzing business processes for improvement opportunities, and partnering with engineers during the software development life cycle (SDLC) to ensure proper integration of requirements into our solutions.

To apply for the Business Analyst position at Elite Technology, you should possess a Bachelor’s degree in a STEM field or equivalent experience, along with 3-5 years of relevant experience in business analysis or a similar role focusing on SaaS applications or financial software. Strong analytical skills, SQL knowledge, excellent communication abilities, and stakeholder management skills are also essential.

Yes! At Elite Technology, the Business Analyst position is fully remote, allowing you to work from anywhere in Costa Rica. We embrace a flexible remote work model that empowers you to create your best work environment while still enjoying opportunities for in-person collaboration when necessary.

Proficiency in business analysis tools and techniques is essential for the Business Analyst role at Elite Technology. Knowledge in data analysis and reporting tools is also crucial to support your analytical work, alongside experience in software QA methodologies to ensure thorough testing of our financial SaaS solutions.

As a Business Analyst at Elite Technology, you will enjoy a range of benefits, including 100% remote work flexibility, Paid Time Off (PTO), Elite Mental Health Days, an annual incentive plan, comprehensive medical and dental insurance, vision benefits, and life insurance, along with 14 paid holidays in Costa Rica.

When answering this question, highlight specific projects where you utilized SQL to extract, analyze, and report data. Discuss how your SQL skills helped you identify business opportunities or improve processes and showcase your understanding of database management and query development.

Describe your methodical approach to gathering requirements, which might include interviews, surveys, and workshops. Emphasize the importance of active listening and documenting feedback in a way that aligns with business goals, and talk about how you validate and prioritize requirements with stakeholders.

Highlight your experience with SaaS applications by discussing specific projects where you worked on similar solutions. Share how you apply QA methodologies and your experience in collaborating with developers and QA teams to ensure that all functionality meets user needs and quality standards.

When answering, use a structured approach to describe the business process, the stakeholders involved, and the methods you used for analysis. Discuss your findings and how your recommendations led to measurable improvements in efficiency or profitability.

Focus on your ability to visualize data and use clear, simple language. Describe techniques like creating visuals, summaries, and presentations that distill complex information down into actionable insights for stakeholders who may not have a technical background.

Discuss your strategies for managing ambiguity, such as asking clarifying questions, conducting exploratory discussions, and iteratively refining requirements. Emphasize your adaptability and your process of gaining stakeholder alignment as a way to bring clarity to ambiguous situations.

Mention specific methodologies such as Agile, Waterfall, or Lean, and discuss how you've adapted them to fit different projects and team dynamics. Use examples from past experiences to show your practical application of these methodologies in enhancing project outcomes.

Share a specific instance where you were able to guide a junior analyst, focusing on what skills or knowledge you shared. Discuss your mentoring style and how you ensured they felt supported and made progress in their career.

Talk about the tools you prefer for documentation, such as Visio, Lucidchart, or Confluence, and illustrate how you use them to map out and visualize processes clearly. Describe your documentation standards that ensure consistency and ease of understanding across teams.

Discuss your time management techniques such as setting clear priorities based on business impact, communicating with stakeholders regarding deadlines, and using task management tools to track progress and ensure timely completion of critical tasks.