Product Manager 2

About our team

With innovative products designed to support the entire faculty lifecycle, Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. We have been trusted by more than 500 colleges and universities since 1999.

About the role

This Product Manager II (PMII) role is part of the Assessment Solutions team, directly responsible for the Authess and NHE Assessment Player products, with emphasis on authentic learning, outcome-driven assessment, and competency-based remediation. While the location is flexible, Philadelphia and surrounding areas are preferred. 

At RELX, we are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment, RELX has implemented the following initiatives:

Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.

Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.

Inspiring Future Talent: We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.

Qualifications:

• Ability to lead a specific product family with responsibility for budgets and profitability.
• Familiar with modern, agile product practices.
• Recent experience developing and launching digital, web-based products, preferably with a track record of scale and commercial success. Edtech experience a plus.
• Effective blend of technology and business expertise with an emphasis on technical integrations and strategies: represent your product in customer-facing environments, engage in technical discussions with development teams, maintain understanding of new technologies, and translate customer pain/needs (both external and internal customers) into requirements.
• Strong collaborator with demonstrated track record working with stakeholders across the company, particularly sales, marketing, content, and technology.
• Experience defining product KPIs/OKRs and staying disciplined in making data-driven product decisions.
• Strong knowledge and appreciation for UX best practices and testing methodologies (e.g., A/B testing).
• Ability to learn, think creatively and problem solve (recognizing new information, assimilating it and applying it to new ends).
• Excellent interpersonal skills including social awareness and judgment, persuasion and negotiation, and relationship building, collaboration and team building skills.

Main Activities and Responsibilities:

Assessment Portfolio Strategy

• Compile and evaluate research on the market's problems to be solved, then translates into outcome-oriented product requirements.
• Prepare and coordinate product introductions and updates. 
• Interact frequently with dependent teams and customers (internal and/or external), including customers of partner products, where relevant, and generate customer requirements.
• Own and articulate product vision and strategy, while collaborating with your peers on roadmap and backlog priorities for your Squad.
• Develop pipeline and implement monetizable product innovation to ensure new products are effective and educationally sound to meet rapidly shifting market needs and NHE product gaps. 
• Research, evaluate, and implement effective applications of current and emerging trends in technology, assessment design, and education.
• Apply a strategic understanding of how assessment and learning methods and education technology can meet business and strategic objectives.
• Strategize product development plans, keeping sharable components and reduced costs top of mind.
• Collaborate with technology teams to develop systems to analyze and organize data, with remediation and reporting capabilities that reflect progress towards improved learning outcomes.
• Foster open dialogue and exchange of information with colleagues in other departments, including operations, content, sales, marketing, support, and technology, for informed decision making.

Problem Analysis and Resolution

• Prioritize requested features and new capabilities among competing opportunities, weighing customer needs against business priorities and return on investment.
• Evaluate data from customers and recommend ongoing instructional design improvements to leadership and other stakeholders.
• Synthesize information in alignment with division, project, or task goals and vision.
• Collaborate with technology and operations teams to propose effective solutions to platform delivery issues.

Technology Proficiency

• Apply solid understanding of new technologies and education to design and execute product strategies.
• Understand and apply basic elements of data science and analytics, including simple data mining and statistics techniques.
• Leverage familiarity with education and publishing industry standard applications, such as LTI, LMSs, and related applications.
• Proficiency in various technologies to assist day-to-day tasks (Excel, JIRA, Confluence, Sharepoint, and developer tools). 
• Consider high-level technical approaches to use when prioritizing functionality. 
• Firm grasp of data and technical architecture principles and best practices. 
• Strong technical background with hands-on experience in software development, engineering, or related technical fields, including proficiency in LTI integrations and API management. 
• Ability to work closely with front- and back-end developers to strategize the best approach to product integrations. 
• Proficiency in writing technical user stories.

Collaboration and Communication

• Provide leadership perspective by keeping abreast of new technologies, understanding how they affect nursing and other health care education, and advocate effectively for their use.
• Understand business imperatives and possess effective communication, organizational, and project management skills.
• Participate in appropriate professional associations.
• Persuasively articulate the rationale behind business decisions to key stakeholders.
• Effectively communicate and collaborate with others in product, content, technology, operations, and production.
• Collaborate effectively within a squad model, working closely with leads to prioritize, build, and release sprint deliverables.

Functional and Technical Competencies

• Experience in product development and instructional design, preferably in healthcare education.
• Experience with higher education and education/learning technology.
• Experience leading development of assessment or prep applications a plus.
• Experience working with subject matter experts in health care education, publishers, course or curriculum designers, and media producers a plus.
• Consider high-level technical approaches to use when prioritizing functionality. 
• Proficiency in various technologies to assist day-to-day tasks (Excel, JIRA, Confluence, Sharepoint, developer tools). 
• A firm grasp of data and technical architecture principles and best practices. 
• Strong technical background with hands-on experience in software development, engineering, or related technical fields, including proficiency in LTI integrations and API management. 
• Ability to work closely with front- and back-end developers to strategize the best approach to product integrations. 
• Proficiency in writing technical user stories.

Requirements:

• 2-4 years of experience in software product management.
• Experience working on or supporting technology projects.
• Demonstrated people-oriented and project management skills.
• Adaptability and awareness of emerging educational technology trends.
• Creative problem solving and innovative orientation.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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