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Quality Engineer II

Join a Challenger


Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

 

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 



The Work


As a Quality Engineer II, you will play a key role in ensuring the quality of our software products by designing, developing, and executing test strategies and automation frameworks. You will work closely with Lead Quality Engineer, developers, product managers, and other stakeholders to advocate for quality best practices, shift-left testing, and continuous improvement in the development lifecycle.


The core parts of your role would be to:
  • Design, develop, and maintain automated test frameworks and test cases for web, mobile, and API testing.
  • Collaborate with developers to implement shift-left testing strategies, ensuring early defect detection and prevention.
  • Execute and maintain functional and regression automated testing as part of the CI/CD pipeline.
  • Drive test strategy discussions and contribute to test plan creation to ensure comprehensive test coverage.
  • Identify, document, and track defects, working closely with development teams for timely resolution.
  • Develop and maintain quality metrics, reporting on test coverage, defect trends, and automation effectiveness.
  • Advocate for continuous improvement in test processes, tools, and techniques to enhance software quality.
  • Participate in release readiness reviews, ensuring the stability and reliability of production deployments.
  • Timely escalation of quality related issues to the QE manager
  • Participate in the continuous improvement of test documentation, processes, and test tools
  • Follow prescribed change control procedures, making sure all changes are properly documented, approved, and communicated
  • Support UAT activities with business units as required


Let's Talk About You!
  • Minimum of 5 years’ experience in Software Quality Assurance
  • Minimum of 2 years' experience with UI & API Automation
  • Understanding of Microservice Architecture
  • UI and API Automation framework such as Selenium Webdriver and BDD –Cucumber and Postman/JavaScript
  • Mobile Automation framework such as Appium
  • Understanding of Java, JavaScript and the ability to write code from scratch
  • Engineering practices such as DevOps tools and process (Azure DevOps/GitHub), Source code and version management (GIT), service virtualization (Parasoft/Smartbear/Wiremock), API Log analysis and monitoring tools (Kibana/Splunk).
  • Experience writing SQL statements and database testing skills
  • Experience working on Integration testing and Releases
  • University Degree in Computer Science, Engineering or related technical degree or equivalent experience is required
  • Understanding of software QA methodologies, tools and processes is required
  • Thorough understanding of SDLC and its best practices for both Waterfall (phased testing) and Agile models (in-sprint testing)
  • Good understanding of Scrum/Agile software development process

Additional Nice to Have Skills:
  • Strong skills in using JIRA + Confluence + Zephyr
  • Previous experience working with Lending Origination and Core Banking Systems such as Temenos, PortfolioPlus and Cyberquery


Job Complexities / Thinking Challenges
  • The ideal candidate will need to demonstrate:
  • High level of analytical skills and detail oriented
  • Intent listener and excellent communicator
  • Strong organizational skills
  • Ability to work independently and in undefined situations
  • Excellent interpersonal skills with the ability to develop relationships
  • Ability to interact effectively with a diverse group including executives, managers, vendors, subject matter experts and project managers
  • Ability to prioritize assignments when dealing with competing priorities


#LI-Hybrid


What we offer [For full-time permanent roles]

 

💰 Competitive discretionary bonus 

✨ Market leading RRSP match program

🩺  Medical, dental, vision, life, and disability benefits

📝  Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days 

🖥  Virtual events to connect with your fellow colleagues

🎓  Annual professional development allowance and a comprehensive Career Development program

💛  A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience


The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

  

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well. 


We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

 

We can’t wait to get to know you! 

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Quality Engineer II, EQ Bank | Equitable Bank

Are you ready to dive into a dynamic role as a Quality Engineer II with Equitable Bank? We’re transforming the banking experience for Canadians, and we need someone just like you to help enhance the quality of our innovative software products. As a key member of our team in Toronto, you'll have the opportunity to design and develop test strategies for our web, mobile, and API testing. Your role will involve advocating for quality best practices and collaborating closely with developers and product managers. Embrace your curiosity and combine it with your technical skills to create automated test frameworks and drive discussions around our test strategies. You won’t just be executing functional and regression testing; you'll be pivotal in ensuring our continuous improvement initiatives thrive. You’ll even have the chance to contribute to the release readiness reviews, enhancing the reliability of our production deployments. We're on the lookout for a candidate with a strong background in Software Quality Assurance, particularly in UI and API automation. If you thrive in a fast-paced environment and enjoy tackling big challenges, then you’re going to love being part of our family! Beyond just enhancing your career, Equitable Bank offers a fun, supportive workspace where innovation flourishes, assuring you that you’ll be working in an environment that genuinely values your contributions.

Frequently Asked Questions (FAQs) for Quality Engineer II Role at EQ Bank | Equitable Bank
What are the responsibilities of a Quality Engineer II at Equitable Bank?

As a Quality Engineer II at Equitable Bank, your responsibilities will include designing and maintaining automated test frameworks and test cases, collaborating with developers for defect prevention, executing functional and regression automated tests as part of the CI/CD pipeline, and participating in test strategy discussions. You’ll also track defects and provide reports on test coverage, defect trends, and automation effectiveness, driving continuous improvement in our software quality processes.

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What qualifications are required for the Quality Engineer II position at Equitable Bank?

To qualify for the Quality Engineer II position at Equitable Bank, you need a minimum of 5 years in Software Quality Assurance, with at least 2 years specifically in UI and API automation. Proficiency in automation frameworks like Selenium and BDD, experience in Mobile Automation frameworks, and a solid understanding of DevOps practices and testing methodologies are essential. A degree in Computer Science or a related field is required, alongside a keen understanding of SDLC best practices.

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What skills are considered essential for a Quality Engineer II at Equitable Bank?

Essential skills for a Quality Engineer II at Equitable Bank include strong analytical abilities, excellent communication skills, experience with tools like JIRA, Confluence, and Zephyr, as well as coding proficiency in Java and JavaScript. Knowledge of DevOps tools, SQL for database testing, and frameworks such as Appium are also crucial. Strong organizational skills and the ability to prioritize effectively in a fast-paced environment will set you up for success.

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How does Equitable Bank support continuous learning for Quality Engineer II?

Equitable Bank places a significant emphasis on professional development, particularly for roles like Quality Engineer II. We provide an annual professional development allowance and access to a comprehensive career development program. This means you'll have the resources to further enhance your skills, learn new tools, and stay updated on quality assurance methodologies, which aligns perfectly with our commitment to continuous improvement.

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What is the work environment like for a Quality Engineer II at Equitable Bank?

The work environment for a Quality Engineer II at Equitable Bank is collaborative, supportive, and innovative. You will be part of a hybrid work model that allows flexibility and the opportunity to engage with your team in person at our Toronto office. Our culture thrives on creativity, team collaboration, and open communication, making it a fantastic place to grow both personally and professionally.

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Common Interview Questions for Quality Engineer II
Can you explain your experience with automated testing tools relevant to the Quality Engineer II role?

When discussing your experience with automated testing tools, be specific about the frameworks you have used, such as Selenium Webdriver for UIs or Postman for APIs. Highlight the impact of your automation efforts, such as reduced testing time or increased test coverage, and be prepared to discuss the challenges you've faced while implementing automation solutions and how you overcame them.

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How do you approach designing an automated test strategy?

In answering this question, emphasize the importance of understanding the application architecture and defining clear objectives for your test strategy. Discuss how you would collaborate with developers and product managers to identify critical features for test automation, ensuring your strategy aligns with overall quality goals. Mention the frameworks and tools you would choose based on project requirements.

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How do you ensure early defect detection in your testing processes?

To ensure early defect detection, I advocate for shift-left testing by integrating testing into the development lifecycle as early as possible. I collaborate with development teams to establish testing criteria during the planning phase, create automated tests to run during the CI/CD pipeline, and encourage regular code reviews. This proactive approach helps in catching and resolving defects before they escalate.

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What metrics do you think are important to evaluate software quality?

Important metrics for evaluating software quality include test coverage, defect density, escape rates, and automation effectiveness. Discuss how you would track these metrics and use them to assess the quality of both the current build and the overall testing process. Emphasize the importance of these metrics in driving quality improvements and decision-making.

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How have you dealt with conflicts in a team setting, especially in terms of testing priorities?

When handling conflicts, I prioritize open communication to ensure everyone’s concerns are heard. I focus on understanding differing viewpoints and finding a consensus by discussing the impact of quality priorities on overall project goals. Drawing on metrics and analysis can help in rationalizing the necessary testing priorities, promoting a collaborative solution.

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Describe a challenging bug you discovered and how you resolved it.

When discussing a challenging bug, provide a clear but concise narrative. Highlight the steps taken to reproduce the issue, how you documented it for other team members, and the collaboration that ensued to resolve it. Focus on the methodologies used to root cause the bug and any processes you implemented to prevent similar issues in the future.

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What tools do you use for API testing, and how do they fit into your testing strategy?

In your response, specify the API testing tools you are familiar with, such as Postman or SoapUI, and explain how they integrate into your overall testing strategy. Discuss how you incorporate these tools for automated testing, keep them up to date, and ensure they are part of your CI/CD pipeline to catch issues quickly.

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How do you handle test case management?

Explain your approach to test case management by referencing tools like JIRA or Zephyr that you have used. Discuss how you organize your test cases for easy updates and tracking, the importance of thorough documentations for repeatability, and how you ensure test cases align with the evolving requirements of the software.

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What experience do you have with performance testing?

When asked about performance testing, outline any frameworks or tools like JMeter or LoadRunner that you have used. Discuss your experience in determining performance benchmarks and load testing and how you analyze performance results to optimize the application’s responsiveness and stability.

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How do you stay updated with the latest trends in software quality assurance?

In your reply, highlight the importance of continuous learning through webinars, industry conferences, and online courses that focus on emerging QA trends, tools, and methodologies. Mention any professional groups or forums you follow, and how engaging with the QA community enhances your knowledge and skills.

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DATE POSTED
March 18, 2025

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