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Sales Engineer

Position Summary

FORM is looking for a Sales Engineer with a positive attitude, team player mindset, and a strong willingness to learn. The Sales Engineer will design solutions using our SaaS platform, articulate technology, and position solutions to both business and technical users. Additionally, the SE will be responsible for architecting and designing solutions aimed at integrating FORM’s products with the customers’ technical infrastructure, as well as designing integration solutions based on the customer business and technical requirements. They will be working regularly with different departments, specifically Sales, Professional Services, and Product Management. 


Job Responsibilities
  • Consult B2B customers on technical and functional aspects of our product
  • Articulate and demonstrate FORM products and value statements at a detailed level
  • Build functional PoCs to demonstrate relevant product functionality and applicability of the form.com product against the customer use case.  Many versions of the PoC may be built to accommodate the depth of project scope development
  • Creating/coordination of creating any other supporting material for demos/meetings (presentations, videos, proposals, solution architecture diagrams, etc.)
  • Analyze, translate, and document business information and technical requirements into an architectural blueprint that outlines solutions that achieve the desired business objectives
  • Lead and/or support pre-sales requirements gathering, demos, and consultation both virtually and on-site at our customers’ premises
  • Collaborate with Sales Execs, Account Managers, and Project Managers to ensure effective project knowledge transfer on each stage of client onboarding
  • Coordinate technical and other resources as appropriate to nurture deal through sales process and assist in quote, proposal, RFI response, and other documentation
  • Research and maintain knowledge in emerging technologies and solutions to solve current and future business and technical challenges.


Skills & Competencies
  • Strong presentation skills, with ability to explain solutions, provide alternatives, escalate as needed, and have difficult conversations at executive levels
  • Excellent listening, oral, and written communication skills
  • Strong organizational skills, with the ability to work on multiple projects with multiple deadlines
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Excellent attention to detail
  • Working knowledge of JavaScript, HTML and CSS
  • Working knowledge of SaaS/Cloud hosting architecture
  • Bachelor’s Degree in Computer Science or a related field is strongly preferred
  • Understanding/experience of key concepts and terminologies for common SDLC (i.e. Agile, Waterfall, etc)
  • Nice to have: Prior experience in a sales/pre-sales support role with SaaS solutions in the B2B environment 


Technical Experience
  • Working knowledge and proficiency working with:
SOAP and/or Restful API
JavaScript
XML
JSON
CSS and HTML
SFTP and other file exchange protocols
Single Sign On protocols (SAML, OAuth)
Encryption fundamentals
Experience with code documentation (i.e. sequence diagrams, UML diagrams, ability to create sample files)
  • Experience and knowledge of the combination of frontend, middleware and backend solution architecture


Don't meet every single requirement? Studies have shown that those in underrepresented groups, such as women and those in our BIPOC communities, tend to not apply to jobs unless they meet every single requirement and qualification.  At FORM, we are dedicated to building diverse, inclusive, and an authentic workplace-- So, if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyway.  You may be the right candidate for this or other roles at FORM!


About FORM

FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world. 


OUR SOLUTIONS:


FORM OpX

FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections to reduce risk and improve safety and quality from the frontline. FORM OpX mobile workflows make it easy to capture the right data, at the right place, at the right time – every time. Teams stay connected with instant frontline communications on mobile, and real-time insights allow leaders to spot and fix issues quickly and measure trends over time so teams can take action on the opportunities that move the business forward.


GoSpotCheck by FORM

GoSpotCheck by FORM unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster. Sell more with GoSpotCheck by FORM, the field execution app that guides, tracks, and improves performance in real-time. 


Who We Are

We are innovators: We’re here to free mobile workers from the mundane and open up new worlds of possibility and prosperity, powered by the people.

We are partners: We’re only as successful as our customers. We provide exceptional support, strategic partnership, and personalized account management to ensure they’re successful.

We are problem-solvers: We believe business will help solve the complex challenges facing our planet today. We build products centered on helping them succeed so they can do just that.

We are flexible: We believe in a "Work Your Way" Employment Policy. Employees who can effectively perform their job functions remotely may do so indefinitely. 

Humble + hungry. We measure success by how we help customers win. And we've been in the game a long time (in software years). Every interaction gives us the chance to deliver better service and more value. Along the way we've picked up a few awards, and for that, we're thankful.


FORM offers competitive salaries and full benefits for full-time employees and is an Equal Employment Opportunity (EEO) employer--welcoming all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Engineer, FORM

Are you a passionate team player with a knack for solving technical challenges? FORM is on the lookout for a Sales Engineer to join our innovative remote team in the U.S. As a Sales Engineer, you will play a pivotal role in designing solutions that leverage our cutting-edge SaaS platform. You'll engage with B2B customers, consulting them on both technical and functional aspects of our products. It's all about articulating the value of FORM’s offerings and crafting functional Proofs of Concept (PoCs) that resonate with their specific use cases. Collaboration is key, as you will work closely with the Sales, Professional Services, and Product Management teams, ensuring that each stage of client onboarding is smooth. Your analytical prowess will help transform business and technical requirements into architectural blueprints that meet our customers' objectives. If you're ready to dive into the world of emerging technologies and help our customers integrate FORM’s products with their infrastructure, then this might be your calling. We encourage candidates from diverse backgrounds to apply, as we believe different perspectives pave the way to innovation. Come help us power the world's mobile workers with solutions that make a difference!

Frequently Asked Questions (FAQs) for Sales Engineer Role at FORM
What are the key responsibilities of a Sales Engineer at FORM?

As a Sales Engineer at FORM, you will consult B2B customers on technical and functional aspects, create and demonstrate PoCs, and collaborate with various internal teams. Your role involves leading pre-sales requirements gathering and ensuring effective knowledge transfer throughout the client's onboarding process.

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What qualifications does a Sales Engineer need at FORM?

To be a successful Sales Engineer at FORM, a Bachelor's degree in Computer Science or a related field is strongly preferred. You'll also need a strong understanding of SaaS/Cloud hosting architecture, excellent communication skills, and familiarity with technologies like JavaScript, XML, and RESTful APIs.

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What skills are essential for a Sales Engineer position at FORM?

Key skills for the Sales Engineer role at FORM include strong presentation capabilities, listening and communication skills, proficient analytical and problem-solving abilities, and experience with programming languages like JavaScript and knowledge of APIs. Organizational skills are also critical as you'll manage multiple projects simultaneously.

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Is prior sales experience required for the Sales Engineer role at FORM?

While prior experience in sales or pre-sales support is nice to have for a Sales Engineer at FORM, it is not a strict requirement. The company values diverse experiences and encourages all interested candidates to apply, even if they don’t meet every listed qualification.

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What is the work environment for a Sales Engineer at FORM?

FORM offers a remote work environment for the Sales Engineer position, allowing you to work from anywhere in the U.S. The company emphasizes flexibility and a work culture that prioritizes collaboration and innovation through digital means.

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Common Interview Questions for Sales Engineer
Can you discuss a time when you successfully engineered a solution for a client?

When handling this question, refer to a specific project where you identified client needs and articulated a solution. Highlight your process in development, collaboration with teams, and the eventual impact on the client’s operations.

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How do you approach the pre-sales process as a Sales Engineer?

Explain your method for gathering requirements and presenting solutions. Discuss the importance of understanding the customer’s business needs and how you leverage technical knowledge to create tailored demos or PoCs.

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What technologies are you familiar with that will help you succeed as a Sales Engineer at FORM?

Discuss your knowledge in key areas like SaaS architecture, RESTful APIs, and front-end technologies like JavaScript and HTML. Mention how these skills can directly impact your effectiveness in the role.

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How do you handle technical questions from non-technical clients?

Share your strategy for breaking down complex technical concepts into simple terms that non-technical stakeholders can understand. Emphasize your experience in articulating technical aspects while remaining approachable.

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What role does teamwork play in your approach as a Sales Engineer?

Discuss your collaborative efforts with Sales, Product Management, and Professional Services. Highlight your communication skills and how these contribute to ensuring cohesive project execution.

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How do you keep your technical skills and industry knowledge up to date?

Mention various ways you stay informed, such as attending workshops, online courses, or participating in technology forums. Emphasize your commitment to continuous learning, especially in emerging technologies.

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Describe a challenging technical problem you faced and how you resolved it.

Share a specific example where you encountered a significant challenge, the steps you took to address it, and the final outcome. Your thought process will demonstrate your analytical skills and problem-solving capabilities.

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Why do you want to work at FORM as a Sales Engineer?

Express your enthusiasm for FORM’s innovative approach to mobile technology and how you align with their mission to empower frontline teams. Specify any specific products or solutions that excite you.

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How do you prioritize multiple projects as a Sales Engineer?

Describe your organizational strategies for managing time, such as using project management tools, setting deadlines, and prioritizing tasks based on client needs and project timelines.

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What do you know about FORM's products that will help you in this role?

Before your interview, familiarize yourself with FORM’s solutions such as FORM OpX and GoSpotCheck. Discuss how understanding their unique features and benefits will help you in consulting clients effectively.

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FORM, found in 2001 and headquartered in Braintree, Massachusetts, is a mobile data collection and business process software company that helps mid to large organizations improve how they collect, manage, and leverage data across the enterprise.

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Full-time, remote
DATE POSTED
March 21, 2025

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