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Project Coordinator, Market Research

IntroductionDiscover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.How you'll make an impactThe Consultant/Project Manager, Gallagher Employer Research & Insights (ERI) is a part of the Gallagher Human Resources & Compensation Consulting Practice (HRCC). Overall, the role consists of project management, communication, insights, and research consulting role with an emphasis on the employer-sponsored healthcare marketplace and biopharmaceuticals. This includes client and project management, contributions to written project work including research and client deliverables, marketing and business development support. Applicants must be able to synthesize complex information clearly and accurately, communicate via written and oral presentation of findings, implications and recommendations. Other duties include:Project Management• Develops and follows processes to ensure efficient workflow management and profitable projects• Effectively manages and evaluates execution of deliverables• Leverages knowledge, skills and experience to manage multiple priorities, resources and initiatives• Establishes research process and guide development of best practices• Manages project budgets and approves billing summaries• Ensures accuracy, quality and consistency of corporate standards for all client deliverablesAccount Management• Thorough knowledge of objectives and positioning strategy of clients• Act as primary account contact for projects• Conduct client presentations• Identify when and how opportunities or problems should be escalated• Must manage competing business priorities and look for ways to align and move the client/team towards solution based prioritiesConsulting• Applies broad knowledge of employer marketplace and ability to maximize knowledge and experience to oversee achievement of outlined deliverables• Advises project work team including development of strategy, advisory boards, communication campaigns, custom research projects and tactical deliverables• Report writing, presentation development and project delivery• Contribute to Gallagher thought leadership article development and report writing• Conduct virtual/live interviews, participating in client discussions, working within project teams• Support primary and secondary researchAbout You• Manage multiple clients/projects at a time• Work well in a team environment• Are detail oriented and highly organized• Strong interpersonal and communication skills• Project, sales and marketing communications management experience• This role works closely with leadership and consultants to support ongoing business development and client support needsCompensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:• Medical/dental/vision plans, which start from day one!• Life and accident insurance• 401(K) and Roth options• Tax-advantaged accounts (HSA, FSA)• Educational expense reimbursement• Paid parental leaveOther benefits include:• Digital mental health services (Talkspace)• Flexible work hours (availability varies by office and job function)• Training programs• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing• Charitable matching gift program• And more...We value inclusion and diversityClick Here to review our U.S. Eligibility Requirements and Pay Disclosure StatementInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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What You Should Know About Project Coordinator, Market Research, Gallagher

At Gallagher Benefit Services, the role of Project Coordinator in Market Research offers a fantastic opportunity for those who are keen to make a real difference in workplace environments. As a vital part of our Human Resources & Compensation Consulting Practice, you’ll be diving into a dynamic mix of project management and consulting focused on employer-sponsored healthcare and biopharmaceuticals. Your days will be filled with the excitement of managing client projects, developing insightful communications, and contributing to research that can shape the future of businesses. We value your unique experiences, so even if you feel you're close to the qualifications but not a perfect match, we encourage you to apply! You'll not only oversee the execution of deliverables but will also ensure that our clients receive top-notch service and insights through presentations and tailored research. If you're organized, detail-oriented, and thrive in a fast-paced environment, this role could be your next big step! With a variety of benefits that support your career and personal growth, like flexible work hours and educational reimbursement, you’ll find Gallagher to be a supportive place to build your career in market research. Join us, and together we can create incredible workplaces where employees flourish!

Frequently Asked Questions (FAQs) for Project Coordinator, Market Research Role at Gallagher
What are the main responsibilities of a Project Coordinator at Gallagher Benefit Services?

As a Project Coordinator at Gallagher Benefit Services, your main responsibilities will include managing client projects, overseeing deliverables, ensuring project budgets are maintained, and acting as the primary account contact. You'll also administer client presentations, develop research strategies, and contribute to written materials, ensuring high-quality outputs that align with corporate standards.

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What qualifications do I need to apply for the Project Coordinator position at Gallagher Benefit Services?

To apply for the Project Coordinator position at Gallagher Benefit Services, candidates should have a background in project management, sales, or marketing communications, along with strong organizational and interpersonal skills. Familiarity with the employer-sponsored healthcare sector and experience in conducting both primary and secondary research will be significant advantages in this role.

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How does Gallagher Benefit Services support employee growth for Project Coordinators?

Gallagher Benefit Services is dedicated to employee growth, offering a range of benefits such as educational expense reimbursement, training programs, and the Gallagher Thrive program that focuses on overall wellbeing. Additionally, Project Coordinators are encouraged to develop their skills through various workshops and projects intended to further their career development.

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What makes the Project Coordinator role at Gallagher Benefit Services unique?

The Project Coordinator role at Gallagher Benefit Services is unique due to its emphasis on research consulting in the evolving employer-sponsored healthcare market. You'll work collaboratively with various stakeholders, allowing you to contribute directly to initiatives that foster employee well-being and organizational success, all while being part of a culture that values inclusion and diversity.

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What benefits can a Project Coordinator expect at Gallagher Benefit Services?

A Project Coordinator at Gallagher Benefit Services can expect a comprehensive benefits package that includes medical, dental, and vision plans starting from day one, life insurance, a 401(k) plan with Roth options, and paid parental leave. Additional perks such as flexible work hours, mental health services, and a charitable matching program further enhance your work-life balance and support your overall well-being.

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Common Interview Questions for Project Coordinator, Market Research
Can you describe your project management experience as it pertains to the Project Coordinator role?

When answering this question, be specific about your past project management roles, emphasizing any direct experience you have with managing healthcare-related research projects or any other relevant fields. Highlight your organizational skills, ability to manage multiple projects simultaneously, and how you have successfully delivered on project timelines and goals.

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How do you prioritize tasks when managing multiple client projects?

Discuss your approach to prioritization using real examples. Mention the tools or methods you utilize, such as creating to-do lists or utilizing project management software, and explain how you assess urgency and importance to deliver client expectations effectively.

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What strategies do you use for effective communication with clients?

Effective communication is crucial, so talk about your techniques for maintaining clear communication with clients. This may include regular check-ins, setting clear expectations, using visual aids for presentations, and being responsive to client feedback to ensure alignment.

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Can you provide an example of a challenging project and how you handled it?

Detail a specific challenge you faced in a past project, explaining the context and the steps you took to address the issue. Focus on your problem-solving skills, the actions that led to a solution, and the positive outcome for the client or project.

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How do you stay updated on industry trends related to market research?

Share the resources you engage with to stay informed, such as industry publications, blogs, webinars, and conferences. Discuss how staying updated enables you to incorporate the latest insights and methodologies into your work, ultimately benefiting your clients.

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What role do you think collaboration plays in project coordination?

Emphasize the importance of collaboration and teamwork in driving project success. Provide examples of how you foster a team environment, encourage input from colleagues, and ensure that everyone works towards a common goal.

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Describe your experience with writing reports and presentations.

Discuss your experience in writing and preparing various deliverables such as research reports and client presentations. Highlight your ability to present complex information in a clear and engaging manner, demonstrating your skills in synthesizing information for different audiences.

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How do you manage client expectations throughout a project?

Talk about setting expectations at the beginning of a project and maintaining open lines of communication throughout. Share how you manage changes and ensure clients feel supported and informed at all phases.

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Why do you want to work for Gallagher Benefit Services as a Project Coordinator?

Express your enthusiasm for Gallagher’s commitment to diversity, growth, and wellness, and link it to your personal values. Mention specific aspects of the company culture or projects that resonate with you and how you’re excited to bring your skills to their team.

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How have you handled resolving conflicts within a project team?

In your response, illustrate a conflict scenario you've encountered and detail your approach in resolving it. Emphasize your communication skills, the importance of understanding different perspectives, and how you reached a resolution that benefited the team.

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March 21, 2025

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