Quality Engineer

The Quality Engineer at Harmattan AI is responsible for deploying and harmonizing the quality management system compliant with ISO 9001 and EN 9100 across the company's international entities. This includes conducting assessments, designing and documenting processes, facilitating training, managing audits, and driving continuous improvement initiatives.

To be considered for the Quality Engineer position at Harmattan AI, candidates should possess an engineering degree with a specialization in quality, aeronautics, or industrial engineering, along with a minimum of 5 years of experience in implementing and managing quality systems related to ISO 9001 or EN 9100 standards, preferably within multicultural contexts.

At Harmattan AI, the Quality Engineer plays a crucial role in ensuring customer satisfaction by analyzing customer feedback to identify potential improvements, driving initiatives to enhance product quality, and implementing changes based on feedback to boost customer loyalty and operational excellence.

Essential skills for a Quality Engineer at Harmattan AI include proficiency in ISO 9001 and EN 9100 standards, strong project management capabilities for coordinating activities across multiple international sites, and effective communication skills that allow for training and awareness-raising among diverse teams.

Candidates applying for the Quality Engineer position at Harmattan AI should be fluent in both French and English. Knowledge of additional languages, especially German, is a significant advantage, particularly for the role's international coordination responsibilities.

When answering this question, provide specific examples of how you've applied ISO 9001 and EN 9100 standards in previous roles. Discuss any challenges you faced during implementation and how you overcame them, as well as the impact your actions had on quality management systems.

Explain your method for assessing the differing levels of understanding within a team and how you adapt your training materials accordingly. Highlight any successful training initiatives you've led and the positive outcomes resulting from effective training.

Provide a clear breakdown of the situation, your analysis process, the steps you took to identify the gap, and the subsequent actions that led to improvement. Discuss any tools or frameworks you leveraged during this process.

Discuss the metrics or key performance indicators (KPIs) you've used in previous roles to evaluate the success of quality initiatives. Emphasize the importance of ongoing analysis and how you provide feedback for continuous improvement in quality management.

Describe your role in planning and executing internal and external audits, including the processes you followed to ensure compliance, manage corrective actions, and engage with auditors to facilitate a smooth auditing process.

Talk about your strategies for maintaining clear communication among international teams, including the tools you use, any regular meetings you conduct, and how you ensure that quality standards are consistently applied across locations.

Share examples of how you resolved discrepancies effectively by engaging local teams, conducting thorough assessments, and adapting processes to ensure compliance while respecting local practices.

Outline the project's objectives, your role in its execution, the challenges you faced, and the outcomes achieved. Make sure to emphasize the methodologies used and how the project benefited the organization.

Discuss the significance of customer feedback in identifying quality issues, the methods you've employed to collect and analyze feedback, and how such insights have influenced product improvement and customer satisfaction strategies.

Craft your answer by expressing your enthusiasm for the defense sector, your admiration for Harmattan AI’s innovations, and your alignment with the company’s values and mission. Highlight how your skills and experience make you a perfect fit for their unique projects.