Become a part of our caring community and help us put health first
 

The Learning Facilitation Trainer / Professional 1 facilitates and implements all training programs in accordance with the Business’ initiatives and strategies. Conducts courses designed for training selected groups of employees and effectively leads and manages classes, adapting to changing priorities and operating environments as needed. Additionally, will assist with completing progress reports, access and administrative support for organization employees.

Learning Facilitation Trainer /Professional 1

• Works with Learning Facilitation Professional 2 and leader to plan, coordinate, and implement all aspects of training program for participants throughout the organization, including but not limited to instructor-led and virtual instructor-led training.

• Creates an environment that is conducive to learning and exchanging information, engages the learner, and produces the desired outcomes.

• Monitors training personnel records to ensure that employees have met all company training requirements for company, quality, and regulatory compliance.

• Analyzes course evaluations in order to judge effectiveness of training sessions and to implement suggestions for improvements.

• Evaluates the relevance of online resources to complement the facilitated experience in the fields as appropriate.

• Crossed trained and can deliver training for multiple lines of business

• Manages the learning environment for classroom setup, systems setup, course materials, media, and on-line learning. 

Use your skills to make an impact
 

Required Qualifications

• Live in Florida

• Associate’s degree

• 1 or more years of training and learning development experience

• Proficiency in Microsoft Office SharePoint, PowerPoint and Excel

• Experience with public speaking and presentation skills

• 1 or more years of experience working with multiple screens, systems, and troubleshooting technical matters.

Preferred Qualifications

• Healthcare experience

• Understanding of curriculum design and adult learning principles

• Experience using a wide variety of training tools to effectively facilitate to a wide audience.

• Experience managing projects or processes

• Bilingual in English/Spanish -Must be able to speak, read and write in both languages without limitations or assistance.  If selected for the position, you will be required to take a Language Proficiency Assessment in English/Spanish. 

• instructional design experience

• Experience with Medicare

• CarePlus knowledge

• Strong communication with ability to speak comfortably among large audiences within all professional working level

• Excellent organizational skills with a focus on timely and accurate completion of duties

Additional Information

8am-5pm EST

As part of our hiring process, we will be using an exciting interviewing technology provided by HireVue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview.  If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided.  Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Internal- If you have additional questions regarding this role posting, please send them to the Ask A Recruiter persona by visiting go/vivaengage and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

#LI-BB1

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$48,900 - $66,200 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About CarePlus Health Plans: CarePlus Health Plans is a recognized leader in healthcare delivery that has been offering Medicare Advantage health plans in Florida over 23 years. CarePlus strives to help people with Medicare, or both Medicare and Medicaid, achieve their best possible health and wellness through plans with benefits and services they care about. As a wholly owned subsidiary of Humana, CarePlus currently serves Medicare beneficiaries throughout 21 Florida counties.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.