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Telecom Account Manager

IDT is looking for a dynamic Voice – Wholesale Carrier Account Manager to represent the company for accounts within the Americas region


The role would require an enthusiastic individual to work under demanding conditions, working towards an aggressive Sales target measured by profit.


The role will involve managing a varied portfolio of around 20 accounts across the Americas region (Retailers carriers, wholesalers), Core task will be voice trading, maintaining the current business and creating strategies to grow the business further while maintaining price & quality from the accounts.


The role will also require supporting on their portfolio in Dispute resolution, Quality management, managing exposures and credit lines, support in technical issues.


Responsibilities
  • The individual will have to work closely with the Americas team, as well as other regions, to find opportunities between accounts to create additional value. 
  • Additional to the voice trading the individual will look for opportunities within their customer set across IDTs product portfolio (SMS, IMTU, Ucaas\Ccaas, Money remittance).
  • Managing a portfolio of accounts across the Americas region – Retailer Carriers, wholesalers of voice services.
  • Promoting additional products, SMS N2P products, Money remittance, IMTU. 
  • Voice Trading, managing exposures, credit lines, support disputes resolution, technical issues (minor, or raising with tech team), upsales, other areas.
  •  Negotiate and Submit monthly/quarterly deals.
  • Attend Telecom shows to represent IDT and promote a full range of IDT products.


Requirements
  • 2+ years of experience in Voice / Telecom business.
  • Previous experience with sales and analytical tasks (Excel, running reports).
  • Number related education is a plus.
  • Previous experience working remotely, attending conferences.
  • Advanced English & Spanish
  • Availability to travel to the US with personal Visa.


We are pleased to offer.
  • Remote work opportunity!
  • B2B Employment ($, gross).
  • Attractive commission plan.
  • Really good hardware.
  • An exciting and challenging job with talented people around.
  • Great learning and growth opportunities.
  • First-class English lessons.


About us:


IDT is a multinational provider of cloud communications, PoS systems, unified communications, and financial services for businesses and consumers, headquartered in New Jersey. We are listed on the NYSE, employ 1600 people across 20+ countries, and have revenues over $1.5 billion. 


At IDT, we understand the challenge of being apart from those who matter most, so we create products that enable people to keep in touch and share resources worldwide.


We are not ”another big IT corporation” – we encourage and support any in-house entrepreneurs to develop their ideas into business action.


It seems like you are interested if you are here, so let’s chat!


PLEASE SUBMIT YOUR CV IN ENGLISH.

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CEO of IDT
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Samuel Jonas
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IDT connects communities with friends and family around the world. Our teams provide essential technology to communities that need safe and reliable services at a great value.

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Full-time, remote
DATE POSTED
July 23, 2024

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