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US Payroll Manager

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The IFS payroll process is outsourced to a global company, CloudPay, and currently includes 33 payrolls in 23 countries. The successful candidate will be responsible for the management of the 2 Payroll Specialists who administer the semi-monthly payroll for over 800 U.S. employees and the bi-weekly payroll for 300+ Canadian employees. You will work closely with key stakeholders across the business including HRIS, finance, and internal/ external audit.  You will work with HR, finance, and employees to problem-solve issues, address concerns, and ensure accurate and timely processing of payroll. This role must stay abreast of all federal, state, and local legislative changes and trends related to payroll to ensure compliance.

Tasks include but are not limited to:

  • Report into the Global Head of Payroll, based in Ireland, working closely with them and the Global Payroll Manager, based in Sri Lanka, whilst being capable of working on their own initiative.
  • Experience with Cloudpay payroll systems – understanding the requirements of IFS and ensuring all payroll team members have the correct support
  • Strong abilities in Excel, able to use current documentation and creation of new reports as required
  • Year-End processing and reporting obligations
  • Experience in setting up of payrolling benefits
  • Ability to train others in the use of Cloudpay, act as the IFS super user within this field
  • Be the first point of escalation for Cloudpay related issues
  • Good knowledge of in-country requirements to lead on implementation of new payrolls into the Cloudpay suite
  • Maintain good working relationship with peers within IFS and direct reports
  • End to end payroll implementations/new entity set ups
  • Full understanding of the interdependencies with Finance for GL reporting
  • Maintain payroll guidelines (SOP’s)
  • Provide data for internal and external payroll audits
  • Keep up to date with best practices, trends, and relevant legislation to ensure there is no business exposure.
  • Manage and ensure all Payroll Tax Notices, Quarterly Tax Return Review is completed and approved, all New tax code setup in CP and GL mapping is completed correctly adhere all vendors are notified and internal Payroll/Finance members are informed
  • Manage and ensure all Unemployment Claims Management Process
  • Ability to manage the annual calendars for each payroll and to lead discussions with local IFS teams, Cloudpay and local providers in ensuring achievable dates are proposed and adhered to.
  • Maintain the Cloudpay User Management report, addition, removal, and amendment of users as required
  • Ensure US and Canada payrolls are processed in a timely and accurate manner
  • Provide guidance, coaching, leadership and recommendations on how to improve the current CloudPay Process of your direct reports
  • Review complicated computed wages calculations and correct errors to ensure accuracy of earnings
  • Ensure all deductions are compliant with all federal & state wage laws
  • Check non-exempt personnel timesheets for accuracy and approvals
  • Manage the Payroll processing of IFS system, import expense reimbursement
  • Oversee the process of quarterly and annual bonuses, garnishments and Deductions Review and download reports from Cloudpay
  • Prepare various payroll and management reports each payroll
  • Oversee the distribution of W2 forms for all US Employees
  • Payroll ad hoc reporting as needed

 

Qualifications

  • Excellent interpersonal skills and the ability to manage multiple tasks simultaneously.
  • Strong technology aptitude with excellent MS Office suite skills
  • Be agile, collaborative and trustworthy and maintain strong peer group relationships
  • Enjoy working in a fast-paced global environment
  • Adapt quickly and have a positive response to change
  • Have a good understanding of payroll principles - payments, deductions, and employer costs
  • Able to ensure data integrity, system efficiency and quality in the payroll process, whilst also understanding the impact for changes not only within payroll system but in finance as well
  • Have a track record of continuous improvement and measured success and the ability to improve and drive excellence in a critical function
  • Capable of working to deadlines and adapting to changing conditions
  • Degree qualified or equivalent experience
  • Payroll Professional Certified  - CPP/APA or equivalent.

Experience

  • Working with US and Canadian payrolls is essential, with a minimum of 5 years experience
  • CloudPay/ADP/other systems
  • Strong knowledge of payroll administration, taxes, and regulations
  • Proven ability to lead a team of two or more direct reports

 

 

Additional Information

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

What We’re Offering

  • Salary Range:  $85,000 to $93,000 plus 10% bonus potential
  • Flexible paid time off, including sick and holiday
  •  Medical, dental, & vision insurance
  •  401K with Company contribution
  •  Flexible spending accounts
  •  Life insurance and disability benefits
  •  Tuition assistance
  •  Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

Average salary estimate

$89000 / YEARLY (est.)
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$85000K
$93000K

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What You Should Know About US Payroll Manager , IFS

Are you ready to take the lead in payroll management at IFS, a globally recognized enterprise software leader based in Itasca, IL? As the US Payroll Manager, you will be at the forefront of managing payroll processes for over 800 US employees and 300+ Canadian employees. With a focus on excellence, you will oversee a dedicated team of Payroll Specialists, ensuring the accurate and timely processing of payroll. Your role will involve collaboration with various stakeholders, from HR to Finance, to navigate payroll issues and keep everything running smoothly. Staying compliant with federal, state, and local legislation is crucial, so you'll be expected to stay updated with the latest payroll trends and practices. Your strong Excel skills will come in handy as you create reports and lead year-end processing tasks. We’re looking for someone with a knack for problem-solving and a talent for training others in the CloudPay system. You’ll be the go-to person for any platform-related issues and will manage payroll guidelines and audits. At IFS, we celebrate diversity and embrace innovation, making it the perfect place for a forward-thinking Payroll Manager to thrive. If you're excited about making a difference in payroll processes and contributing to a team committed to positive change, then IFS is the place for you. Join Team Purple and let’s make moments matter together!

Frequently Asked Questions (FAQs) for US Payroll Manager Role at IFS
What are the main responsibilities of the US Payroll Manager at IFS?

As a US Payroll Manager at IFS, your primary responsibilities include managing payroll for over 800 U.S. employees and over 300 Canadian employees, leading a team of Payroll Specialists, ensuring compliance with payroll regulations, and collaborating with key stakeholders across HR and Finance. You will also handle payroll audits, oversee payroll guidelines, and ensure all employee compensations and deductions are accurate and compliant.

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What qualifications are necessary for the US Payroll Manager position at IFS?

Candidates for the US Payroll Manager position at IFS should ideally have a degree, significant experience in US and Canadian payroll processes, and preferably hold a Payroll Professional Certification (CPP/APA). Strong expertise in payroll systems such as CloudPay and proficiency in Excel are also crucial, along with excellent interpersonal skills and the ability to manage multiple tasks efficiently.

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How does IFS ensure compliance in payroll processes?

At IFS, compliance in payroll processes is achieved through continuous monitoring of federal, state, and local legislation changes. The US Payroll Manager plays a vital role in ensuring that all payroll practices adhere to these regulations, and by working closely with the HRIS, finance, and audit teams, they can proactively address any compliance issues, keeping the payroll process both accurate and legal.

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What is the work environment like for the US Payroll Manager at IFS?

The work environment for the US Payroll Manager at IFS is dynamic and collaborative, set within a global enterprise software company that values innovation. You will find informal hierarchies promoting simplicity and trust, along with a culture that embraces diverse backgrounds and perspectives. This fosters strong peer relationships and allows for agile management in a fast-paced environment.

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What are the benefits offered to the US Payroll Manager at IFS?

The benefits for the US Payroll Manager at IFS include a competitive salary range of $85,000 to $93,000, with potential bonuses, flexible paid time off, comprehensive medical, dental, and vision insurance, and a 401K plan with company contributions. Additionally, IFS offers tuition assistance, community involvement opportunities, and various insurance benefits, contributing to a well-rounded and supportive work environment.

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Common Interview Questions for US Payroll Manager
Can you explain your experience with payroll management systems, particularly CloudPay?

When discussing your experience with payroll management systems like CloudPay, highlight specific instances where you utilized the software to improve payroll efficiency and accuracy. Mention any challenges you faced and how you overcame them. Show that you're familiar with the features of CloudPay and how you contributed to ensuring compliance and streamlined processes in payroll.

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How do you ensure compliance with changing payroll regulations?

To ensure compliance with changing payroll regulations, emphasize your proactive approach. Discuss how you consistently monitor legislative changes and participate in professional development sessions to stay informed. You should also highlight your experience in conducting regular audits and collaborating with HR and finance to implement necessary changes promptly.

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Describe a time when you had to resolve a complex payroll issue.

When describing a complex payroll issue you've resolved, focus on the process you followed to identify the problem, the stakeholders involved, and the steps you took to reach a solution. Stress your analytical skills and how effective communication helped in mitigating the issue, showcasing your ability to lead under pressure.

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What strategies do you use to manage a team effectively?

Discuss strategies such as setting clear goals, regular check-ins, and fostering an open-door communication policy. Share how you encourage team development through training and mentorship, and discuss any team-building initiatives you’ve led to improve collaboration and morale among payroll specialists.

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How do you handle payroll audits?

With payroll audits, explain your systematic approach—preparing thoroughly in advance, ensuring documentation is complete, and collaborating with auditors to facilitate smooth proceedings. Share past experiences and how your attention to detail led to successful outcomes during audits.

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Can you give an example of how you improved a payroll process?

When explaining an improvement you've made, detail what the issue was, the solution you implemented, and the positive impact it had on the payroll processing timeline or accuracy. Use metrics if possible to quantify the improvements, demonstrating your ability to drive change effectively.

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How do you prioritize tasks in a high-volume payroll environment?

Prioritizing tasks in a high-volume payroll environment involves evaluating deadlines, importance, and impact. Discuss your use of project management tools and how you take a methodical approach to ensure all tasks are completed accurately and on time while remaining flexible to any arising issues.

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What challenges do you see in payroll management today?

Address current challenges in payroll management, such as technological advancements, remote working arrangements, or changing legislation. Offer insights on how you can navigate these challenges, drawing from your experiences to show adaptability and strategic thinking in overcoming difficulties.

Join Rise to see the full answer
What is your experience with managing payroll for international employees?

Share your experience with managing payroll for international employees by discussing your understanding of differing regulations and practices in other countries, particularly focusing on Canada due to the specifics of this role at IFS. Highlight your ability to adapt payroll strategies to fit various legal requirements and cultural nuances.

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How do you ensure data integrity in payroll processing?

To ensure data integrity in payroll processing, emphasize your focus on accuracy during data entry, regular audits of payroll reports, and validation processes before payroll runs. Share examples of measures you've taken in the past to prevent errors and maintain an impeccable payroll ledger.

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At IFS we develop cloud enterprise software for companies who want to be at their best when it matters most to their customers - at the #MomentOfService. This idea resonates with customers, partners and analysts, and has helped fuel growth. But wh...

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Full-time, on-site
DATE POSTED
April 13, 2025

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