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Associate Social Media & Public Relations Specialist

A product you can believe in. Immersive is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Daimler, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive has progressed to the global stage and has secured over $180 million of funding.

The Role

Due to the rapid growth of our marketing team, we are looking for an Associate Social Media & Public Relations Specialist. You'll report into the Senior Director, Marketing Communications and Content. 

In this role, you’ll be responsible for developing and executing social media strategies, creating engaging content and executing programming across Immersive’s social media channels, maintaining an editorial calendar, and supporting public relations initiatives in partnership with our agencies to enhance the company’s reputation. You will collaborate with various teams to ensure brand consistency and drive audience engagement across multiple platforms.

In addition, this is an incredible opportunity to help the Cyber industry understand a brand-new class of cyber risk reduction and workforce readiness!  You will have the opportunity to genuinely shape an emerging industry change and market category.  

What You’ll Do

  • Social Media Strategy & Execution: Develop and implement effective social media strategies across platforms such as LinkedIn, X, and Instagram. Maintain a content calendar to ensure consistent and timely posting.

  • Content Creation & Curation: Create, edit, and curate high-quality content, including social media posts, blog articles, graphics, short-form videos, and infographics that align with brand messaging.

  • Audience Engagement & Community Management: Monitor social media trends, conversations, and engagement metrics to optimize campaigns. Respond to comments, messages, and inquiries in a timely and professional manner, fostering relationships with the online community.

  • Social Media Advertising: Partner with Brand and Digital leads to ensure effective paid advertising campaigns to increase brand awareness and drive conversions. Collaborate with marketing teams to set goals and measure ROI.

  • Press Releases & Announcements: Support drafting messaging, media pitches, and company announcements in partnership with our Public Relations agencies, ensuring alignment with brand positioning and key messages.

  • Analytics & Performance Tracking: Analyze media performance using social media analytics tools and adjust strategies accordingly. Prepare reports on key performance indicators (KPIs) and present 

Who You Are

  • 2-4 years of proven experience in social media management and public relations.

  • Strong writing, editing, and communication skills.

  • Proficiency in social media management tools (e.g., Hootsuite, Buffer, Sprout Social).

  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.

  • Strong interpersonal skills and ability to build relationships with media and stakeholders.

Immersive’s growth has been fueled by the values that underpin everything we do, here's how they relate to this role:

  • Drive - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

  • Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

  • Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes

  • One Team - We are a talented global team working together to achieve our vision.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Prosper in our success with share options, and rewards for doing great work and living our values

  • Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support

  • Save for the future with a 401K match of up to 5% – effective immediately

  • 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and your birthday off.

  • Flexible and remote working, so you can work when and where you work best

  • Career and learning development through the platform and our Learn Anything fund

  • While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station

  • Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms)


Find out more at https://careers.immersivelabs.com

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Associate Social Media & Public Relations Specialist, Immersive

Are you ready to jump into the exciting world of cybersecurity? Join Immersive as our Associate Social Media & Public Relations Specialist! Based in the vibrant city of Boston, you'll be part of a team that's reshaping the way organizations understand cyber resilience. Imagine working at a company that's not just about tech; it's about putting people at the center of cybersecurity. With clients like Citi, Pfizer, and HSBC, your role will be crucial in crafting compelling narratives about our innovative cyber resilience platform. You'll team up with the Senior Director of Marketing Communications to develop and execute strategic social media campaigns across platforms such as LinkedIn, Twitter, and Instagram. Your creativity will shine as you create engaging content, manage an editorial calendar, and support public relations initiatives that elevate our brand's reputation in the market. You will also interact with diverse teams to ensure engaging communication consistency across all touchpoints, directly influencing the emerging landscape of cyber risk reduction. Plus, with over $180 million in funding since our humble beginnings in a cargo container in Bristol, we've got big goals and even bigger achievements ahead. If you're passionate about crafting impactful messages and connecting audiences with a meaningful cause, this is the job for you. The sky is the limit at Immersive, where collaboration and innovation fuel our mission to redefine cybersecurity!

Frequently Asked Questions (FAQs) for Associate Social Media & Public Relations Specialist Role at Immersive
What are the key responsibilities of the Associate Social Media & Public Relations Specialist at Immersive?

In the role of Associate Social Media & Public Relations Specialist at Immersive, you will develop and implement social media strategies, create engaging content, manage an editorial calendar, and support public relations initiatives. Additionally, you will engage with the online community, analyze media performance, and work on partnerships for effective advertising campaigns.

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What skills are required for the Associate Social Media & Public Relations Specialist position at Immersive?

Candidates should possess 2-4 years of experience in social media management and public relations, strong writing and communication skills, and proficiency in social media management tools like Hootsuite or Buffer. The ability to multitask in a fast-paced environment and strong interpersonal skills are also essential for success in this role.

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What is the work culture like for an Associate Social Media & Public Relations Specialist at Immersive?

The work culture at Immersive is inclusive and supportive, emphasizing collaboration and innovation. As an Associate Social Media & Public Relations Specialist, you will be encouraged to share ideas and contribute to a global team that is passionate about reshaping cybersecurity while enjoying perks like flexible working hours and regular team socials.

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What opportunities for growth can an Associate Social Media & Public Relations Specialist expect at Immersive?

Immersive is committed to career and personal development. As an Associate Social Media & Public Relations Specialist, you will have access to a learning development platform and a dedicated fund for pursuing any training or courses that help enhance your skills and advance your career.

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How does the role of Associate Social Media & Public Relations Specialist impact Immersive's brand?

As an Associate Social Media & Public Relations Specialist at Immersive, you play a vital role in shaping brand narratives and enhancing brand reputation. By promoting our innovative cybersecurity solutions and engaging with audiences, you will directly contribute to brand awareness and the overall perception of Immersive in the cybersecurity industry.

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Common Interview Questions for Associate Social Media & Public Relations Specialist
Can you describe your experience managing social media platforms for a brand?

In answering this question, you should detail your specific experience on platforms such as LinkedIn, Twitter, and Instagram, emphasizing successful campaigns, engagement metrics, and strategies that increased brand presence and interaction.

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How do you measure the success of a social media campaign?

Discuss key performance indicators (KPIs) you use, such as engagement rates, click-through rates, and conversions. Mention any analytic tools you've used to track performance, showing your understanding of data-driven decision-making.

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What content creation tools are you proficient in?

Provide a list of tools you have used, such as Canva, Adobe Creative Suite, or social media management platforms like Hootsuite. Discuss how these tools have helped you create visually appealing content.

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How would you handle negative comments or a social media crisis?

Explain your approach to addressing negative feedback calmly and professionally, emphasizing prompt response times, public relations strategies, and the importance of transparency in communication.

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Can you provide an example of how you've effectively engaged an online community?

Share a specific instance in which you created a campaign or initiative that fostered community interaction. Highlight positive feedback and resultant engagement metrics that demonstrate the effectiveness of your efforts.

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How do you stay informed about the latest social media trends?

Discuss your strategies for research, such as following industry leaders, engaging with professional networks, attending webinars, or reading relevant articles. This highlights your commitment to continuous learning.

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What strategies would you implement to grow Immersive’s social media following?

Share tailored strategies like content diversification, increased audience engagement, use of paid ads, influencer collaborations, or targeted campaigns to grow a follower base and enhance brand visibility.

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How do you prioritize tasks when managing multiple social media projects?

Describe your time management techniques, such as using project management tools, prioritizing based on deadlines and impact, and ensuring regular communication with stakeholders.

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What role do you think public relations plays in social media marketing?

Discuss the intersection of PR and social media, highlighting how effective communication enhances brand reputation, builds trust, and drives audience engagement across platforms.

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Why do you want to work as an Associate Social Media & Public Relations Specialist at Immersive?

Express your enthusiasm for the role by mentioning your alignment with Immersive’s mission of people-centric cyber resilience and how you envision contributing to the company’s vision and growth in the cybersecurity space.

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MATCH
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FUNDING
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 20, 2025

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