Director of Warehousing

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

What we’re looking for:

Our continued dramatic growth has created the need for a Director to drive our rapidly expanding Sunnyvale global warehouse operations, which helps our manufacturing sites. The person must have detailed knowledge of supply chain best practices, the business systems used to enact them, and the creation of strategic roadmaps to reach performance excellence. This role will have the ability to structure and develop their internal organization, while also building productive relationships with key global partners. A key focus will be to continue to drive common practices with common systems in all warehouse activities as we move to an S4Hana systems environment. These warehouse operations must be scalable based on SIOP operational needs. Oversite of business systems and warehouse operational systems upgrades is key to our success in driving world class warehouse solutions.

Primary responsibilities include:

This key senior management position will head several warehouses including shipping, receiving, inventory control, space management, resource planning and safety; on our Sunnyvale campus with global interaction with other campus warehouse hip to deliver world class warehouse performance. They will also be part of the global logistics organization with goals to help manufacturing operations with inbound materials, maximize product availability, warehouse capacity/capability and assure optimal product delivery. Using Lean practices, this person will establish company protocols around SOX, ISO, regulatory and compliance in coordination of corporate guidelines. This supervisor will establish our campus warehousing strategies to ensure service levels and KPI’s are met.

Critical Success Factors:

• Execute the vision for warehouse layouts and new Sunnyvale site build specs.
• Continue to drive the discussion on use of new automated warehouse technologies such as ASRS and automated material delivery.
• Contributes to capital selection process to ensure purchases support operations and growth.
• Partner with Global Supply Chain/Purchasing to continue the formulation of the Plan for Every Part (PFEP) that is inclusive of purchasing, planning, warehousing, and control of materials from the receipt of forecasting of replenishment needs to the delivery of finished products to finished goods warehouses and distribution.
• Based on this deliverable ensure planning for warehouse capacity in Sunnyvale campus.
• Manage transactional integrity and establish controls to ensure Intuitive is operating at the highest level of performance based on key performance metrics and minimized supply chain risk.
• Work jointly with all warehouse campuses to ensure strategies, policies, procedures, and overall team are in place to optimize value of the entire function in creating a world class warehousing group in help of the Global Supply Chain
• Look at the organizational structure, technical capability, business processes, and systems necessary to achieve the company’s current and future targets and propose suggested changes.
• Communicating strategic and tactical recommendations through formal updates to a wide variety of collaborators, including executive-level, finance, logistics and operation teams
  • Works collaboratively with other departments regarding operational policies and procedures.
    • Interactions may involve attempting to influence peers and senior level executives regarding matters of significance to the organization.
    • Continue to build a well-motivated and cohesive management team to accomplish business goals by means of leadership and team building initiatives.
    • Build credibility and effective relationships with warehouse supervisors, peers, and direct reports.
    • Attract and retain a high-performing team by leading with inclusion and diversity to attract and motivate people to produce their best work.
    • Steer the organization to improve operational quality, efficiency, and minimize labor overtime as well as premium freight expenses.
    • Instill a lean methodology and mentality of continuous improvement within management and staff.
    • Ensure and maintain compliance with all global medical and financial regulatory requirements and ethical standards.
    • Participate in existing and new product (NPI) planning processes to assure timely readiness of materials to product launches.
    • Participate in the design and implementation of S4Hana and related warehouse WM systems.
    • Establishes annual goals and targets, in coordination with corporate priorities and manages performance to ensure attainment.
    • Continue the evolution of warehouse metric dashboards and analytics to measure performance, guide actions, and drive business continuity.
    • Create labor models to help future growth and drive the decision-making regarding capital, resources, and insourcing vs outsourcing strategies.
    • Cultivate a healthy work environment aligned with company culture and values.
    • Always maintain corporate confidentiality.
    • Other duties as assigned.

Skills, Experience, Education, & Training:

• Minimum Bachelor's degree or equivalent.
• At least 15+ years of experience leading high-tech and/or medical device warehousing and supply chain.
• Professional management certification such as APICS CPIM or equivalent work experience.
• Exceptional business and financial acumen in supply chain, global logistics, planning and regulatory compliance.
• Proven leadership skills in building and managing large teams with a history of world class performance.

Nice to have skills:

• MBA or other advanced degree preferred.
• Experience in a fast-growing multibillion-dollar company preferred.
• Inspiring leadership skills to recruit, motivate, and develop the top talent required in a high growth environment.
• Excellent communication skills, both written and verbal.
• Excellent statistical skills are required.
• Detailed knowledge of enterprise scale warehouse management systems, transportation management systems, multi-echelon inventory management, and visibility systems desired.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.