Store Manager - Naples

To be considered for the Store Manager position at Jenni Kayne in Naples, candidates should have a minimum of three years of experience in retail store management. A proven track record in retail, including business development, visual merchandising, and store operations is essential. Familiarity with POS and Inventory Management systems, as well as strong communication skills, will help you excel in this role.

As the Store Manager at Jenni Kayne, your key responsibilities include leading a strong team that delivers excellent customer service, achieving sales targets, maintaining high operational standards, and creating engaging in-shop events. You’ll also mentor staff, develop community partnerships, and oversee hiring and training initiatives to enhance team performance and customer engagement.

Jenni Kayne fosters an inclusive environment by valuing the diverse voices and viewpoints within its team. As a Store Manager, you’ll play a pivotal role in promoting this culture by creating a welcoming atmosphere for customers and employees alike and ensuring that everyone feels represented and respected within the store.

A Store Manager at Jenni Kayne is responsible for organizing small-scale events that engage the community and drive sales. These events could range from fashion showcases to home décor workshops, all designed to foster connections with customers and showcase Jenni Kayne's beautiful offerings. Your creativity and community insight are key to making these events successful.

The salary range for the Store Manager position at Jenni Kayne in Naples, FL is between $80,000 and $90,000. This base salary is determined by your experience, education, and skill set, along with the local market factors, ensuring a competitive compensation package.

Exceptional customer service as a Store Manager involves developing a genuine connection with each customer, understanding their needs, and offering tailored solutions. This could mean going the extra mile, such as following up on a purchase or providing personalized fashion advice, all to ensure a memorable shopping experience that aligns with the Jenni Kayne ethos.

When discussing a past event, emphasize your planning skills, creativity, and community engagement. Explain how you identified the target audience, promoted the event, coordinated logistics, and measured its success, ensuring that it aligned with your brand's goals and enhanced community interactions.

Driving store sales can be achieved through various strategies such as setting clear sales goals, monitoring performance metrics, providing exceptional customer experiences, and actively seeking feedback from both customers and employees. Additionally, developing local partnerships and community events can enhance visibility and overall sales performance.

Approaching team development involves regular performance reviews, constructive feedback, mentorship, and creating individual development plans tailored to team members' strengths and growth areas. Encouraging open communication and recognizing achievements also fosters a motivated and engaged team.

Visual merchandising is crucial for capturing customer interest and conveying the brand’s aesthetic. As a Store Manager, my approach would be to constantly assess and adapt visual displays based on current trends and seasonal themes, ensuring they resonate with our target audience while maintaining Jenni Kayne's elegant style.

Handling challenging employee situations requires a calm and diplomatic approach. I would focus on open dialogue to understand the employee's perspective, followed by setting clear expectations and working collaboratively to find a constructive solution that aligns with team and store objectives.

Effective communication can be achieved through regular team meetings, one-on-one check-ins, and utilizing communication tools that foster transparency. Encouraging team members to share ideas and feedback creates a more cohesive environment where everyone feels valued and informed.

To promote the Jenni Kayne brand locally, I would emphasize community engagement through events, partnerships with local businesses, and leveraging social media to highlight these initiatives. Fun promotions or workshops can also create excitement and build lasting relationships with local customers.

The key to a consistent in-store experience lies in well-trained staff who embody the brand values and provide personalized service. Regular training sessions, clear communication of brand standards, and a strong team culture help ensure every customer receives the same exceptional experience.

Staying current with retail trends involves continuous learning through reading industry publications, attending trade shows, and networking with other professionals. Engaging with social media trends and customer feedback also provides valuable insights into preferences and emerging styles to keep the store relevant.