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Facilities Manager - job 2 of 2

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Are you ready to revolutionize the world of facilities management? JLL is seeking a dynamic Facilities Manager to join our team (you must be based in Florida or Texas to be considered). This remote position offers the perfect blend of flexibility and hands-on experience, with 15-20% travel to various facilities across the city.

As our new Facilities Manager, you'll oversee a diverse portfolio of cafe and retail branches, ensuring smooth operations and exceptional customer experiences. We're looking for a polished professional with a knack for innovative solutions and a drive to excel.

If you're a go-getter who thrives on challenges and loves to make an impact, this is your chance to shine in a role that combines strategy, leadership, and hands-on management. Join JLL and take your career to new heights in the bustling heart of New York!

Here is some of your day as a Facilities Manager:

  • Oversee operations, staffing, performance, and service delivery to client locations in collaboration with the Regional Facilities Manager
  • Ensure client satisfaction through leadership, responsiveness, and creativity; manage feedback and conduct relationship meetings
  • Perform site inspections, assist with budgets, and support short and long-term projects
  • Develop and implement the annual management plan; achieve key performance indicators
  • Assist with reporting and maximize utilization of suppliers, including M/WBE
  • Ensure compliance with JLL audit standards, asset maintenance, and work order completion
  • Adhere to safety, environmental, and legal standards; implement portfolio-wide initiatives
  • Share best practices and assist with annual management and capital plans
  • Develop innovative programs to reduce costs and increase productivity
  • Coordinate with vendors, monitor customer satisfaction, and collaborate on sourcing opportunities

Here is who we are looking for:

Required

  • 5+ years of facility management experience
  • Knowledge of standard business and accounting practices
  • Knowledge of Microsoft Office and ability to analyze data
  • Knowledge of Google Suite
  • Exceptional interpersonal and communication skills with a proven track record of delivering excellent customer service, coupled with strong problem-solving abilities and polished presentation skills.

Preferred

  • A bachelor’s degree in Facilities Management; MBA desirable
  • Experience managing retail and cafe spaces highly desired

Estimated total compensation for this position:

85,000.00 – 110,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

Remote –Dallas, TX, Houston, TX, Orlando, FL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

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Average salary estimate

$97500 / YEARLY (est.)
min
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$85000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Facilities Manager, JLL

Join JLL as a Facilities Manager and be part of a transformative journey in the real estate industry! Located in sunny Orlando, FL, this remote position allows you to balance flexibility with hands-on management as you take charge of our diverse portfolio of cafe and retail branches. If you have a knack for innovative solutions and exceptional customer service, this role is perfect for you. In collaboration with the Regional Facilities Manager, you will oversee operations, staffing, and service delivery while developing strong relationships and ensuring client satisfaction. Day-to-day, you'll perform site inspections, assist with budgeting, and implement management plans that achieve key performance indicators. Plus, with a travel requirement of just 15-20%, you'll still have the chance to work closely with your team in various locations. At JLL, we’re not just about the job; we’re about empowering our people to thrive while creating a better world through real estate solutions. If you’re ready to make a positive impact and take your career to new heights, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Facilities Manager Role at JLL
What are the main responsibilities of a Facilities Manager at JLL?

As a Facilities Manager at JLL, you will oversee operations for a portfolio of cafe and retail branches. Your key responsibilities include managing staffing and service delivery, ensuring client satisfaction through proactive communication and feedback management, conducting site inspections, and developing annual management plans to achieve performance goals.

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What qualifications are required to apply for the Facilities Manager position at JLL?

To qualify for the Facilities Manager position at JLL, candidates should have a minimum of 5 years of facility management experience. A university degree in Facilities Management is preferred, along with knowledge of standard business practices and proficiency in both Microsoft Office and Google Suite.

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What is the estimated salary range for a Facilities Manager at JLL?

The estimated total compensation for a Facilities Manager at JLL ranges from $85,000 to $110,000 per year. This range is based on factors such as education, experience, skills, and geographic location, ensuring a competitive salary aligned with market data.

Join Rise to see the full answer
Is remote work possible for the position of Facilities Manager at JLL?

Yes, the Facilities Manager role at JLL is a remote position, allowing you to work from home while being flexible with your schedule. However, candidates must be based in Florida or Texas and should expect some travel (around 15-20%) to various facilities in the area.

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What benefits does JLL offer to its Facilities Managers?

JLL offers a comprehensive benefits package for its Facilities Managers, which may include a 401(k) plan with matching contributions, extensive medical, dental, and vision care, paid parental leave, and generous paid time off. These benefits support the personal well-being and growth of our employees.

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Common Interview Questions for Facilities Manager
What strategies would you implement to improve client satisfaction as a Facilities Manager?

To enhance client satisfaction, it's crucial to maintain open lines of communication and promptly address any concerns. I would implement regular relationship meetings and feedback sessions, ensuring we understand the clients' needs while being proactive in solving potential issues. This not only fosters trust but also allows us to tailor our services to meet their expectations.

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How do you handle budgeting and cost management within your facilities?

Effective budgeting involves close monitoring and analysis of all expenditures related to facility operations. I emphasize establishing clear budget guidelines and ensuring alignment with our overall management plan. During project planning, I would seek cost-saving opportunities by negotiating with vendors and looking for efficient alternatives without sacrificing quality.

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What experience do you have with facilities compliance and safety standards?

My previous experience includes thoroughly understanding and implementing safety protocols in compliance with industry regulations. I ensure that all facilities adhere to safety, environmental, and legal standards by conducting regular inspections and training staff on compliance procedures to mitigate risks.

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Can you give an example of how you've improved operational efficiency in a past role?

In my last role, I identified inefficiencies in service delivery that hindered staff productivity. By assessing workflows and soliciting feedback from the team, I implemented process improvements that streamlined operations. This not only reduced operational costs but also enhanced overall service delivery.

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How do you prioritize tasks when overseeing multiple facilities?

I prioritize tasks based on urgency and impact on client satisfaction. By categorizing issues that require immediate attention versus longer-term projects, I can allocate resources effectively. Regular check-ins with my team help assess priorities during busy periods, ensuring we remain on track.

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What role does data analysis play in your facilities management?

Data analysis plays a pivotal role in decision-making and continuous improvement in facilities management. By analyzing performance data, I can identify trends, measure key performance indicators, and make informed choices that drive efficiencies, cost savings, and improved client services.

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Describe how you work with vendors as a Facilities Manager.

Collaboration with vendors is essential in maximizing service quality. I approach vendor relationships as partnerships, ensuring regular communication and feedback while conducting performance evaluations. This allows us to identify areas for improvement and negotiate favorable terms that benefit both parties.

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How would you approach training your staff as a Facilities Manager?

Training staff is about setting clear expectations and offering ongoing support. I believe in creating a comprehensive onboarding program that incorporates both technical skills and soft skills. Regular training sessions and mentorship opportunities facilitate a culture of continuous learning and development.

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How do you ensure sustainability practices in facilities management?

Promoting sustainability involves integrating eco-friendly practices into daily operations. I advocate for programs that reduce waste, enhance energy efficiency, and utilize sustainable resources. Engaging staff in sustainability initiatives fosters a culture of responsibility and awareness.

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What makes you a suitable candidate for the Facilities Manager role at JLL?

My extensive experience in facilities management, paired with my commitment to excellence and customer satisfaction, aligns well with JLL's values. I am dedicated to cultivating strong client relationships and driving innovative solutions that enhance operational efficiency and contribute to the overall success of our facilities.

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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...

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Full-time, remote
DATE POSTED
April 10, 2025

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