Associate, Fund Administration (Core IS) - India

The Associate in Fund Administration at Juniper Square is responsible for various critical functions including managing client interactions, supporting fundraising processes, and ensuring workspace accuracy for our private equity customers. This role requires understanding the goals of clients and utilizing our software to enhance their experience in fund administration. Additionally, the associate will manage treasury activities, provide feedback on customer health, and identify opportunities for operational improvements.

To be a strong candidate for the Associate, Fund Administration position at Juniper Square, you should have 0-2+ years of experience in fund administration or investor services roles. Key qualifications include strong communication skills, adaptability to changing tasks, and a problem-solving mindset. A high level of integrity and a desire to support customers effectively are also essential in this role.

Juniper Square champions a digital-first strategy that enables collaboration across various locations, including India, the U.S., and Canada. As an Associate in Fund Administration, you will collaborate with team members across continents using advanced digital tools, allowing you to contribute to high-priority workflows while working remotely or in one of our physical offices.

As an Associate in Fund Administration at Juniper Square, you will enhance various skills such as project management, client communication, and process improvement. You will gain insights into the private equity industry, sharpen your ability to manage multiple projects effectively, and develop a keen eye for identifying operational enhancements that can significantly impact our customers' experiences.

The working environment at Juniper Square is dynamic and flexible. Associates in Fund Administration can choose to work fully remotely or from one of our offices in locations such as Bengaluru. The company's commitment to digital-first operations means you'll be part of a globally distributed team that collaborates effectively, making it an engaging place to grow your career.

When answering, highlight specific roles or experiences that relate directly to fund administration or investor services. Discuss your familiarity with tasks such as managing client relationships, processing payments, and utilizing software solutions to improve efficiency.

Provide examples from past experiences where you successfully managed multiple tasks. Emphasize your methods for prioritizing urgent tasks, keeping an organized approach, and communicating with team members to ensure deadlines are met.

Express your excitement about Juniper Square’s mission to improve accessibility in private markets. Mention specific aspects of the role that align with your skills and career goals, such as enhancing fund administration processes or client engagement.

Describe your approach to customer service and conflict resolution. Mention your ability to listen actively to clients’ concerns, express empathy, and take proactive steps to resolve issues efficiently while maintaining a positive relationship.

Talk about your experience and attention to detail when it comes to managing financial transactions, including logging LP contributions and handling payments. Highlight the significance of accuracy and compliance in these tasks.

Illustrate your experience working with people from different departments. Emphasize your communication skills, flexibility, and willingness to collaborate to ensure that the project's goals are met effectively.

Share a specific instance where you identified an inefficiency and applied a solution. Discuss the positive impact your improvement had on the project or team's productivity.

Reflect on your interests in finance, technology, and making a difference. Discuss your passion for the industry and how you see your role contributing to the growth and accessibility of private markets.

Discuss the methodologies or tools you use to check your work for accuracy. This could include double-checking data entry, using software functionalities, or seeking peer review to maintain high standards.

Illustrate your eagerness to learn and adapt within a new environment. Indicate your expectation for structured training, mentorship, and opportunities for hands-on experience to excel in your role as an Associate.