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Strategic Account Manager

Dematic is seeking an experienced, Expert level account manager to grow our Regional Business; targeting large, complex opportunities that require integrated solutions with multiple technologies and a high software content. The successful candidate must be able to work alongside customers to formulate insight-driven, end-to-end supply chain solutions that improve customer operations, enhance productivity, protect profit and reduce risk. The candidate should be self-driven and highly collaborative, adept at negotiating complex enterprise agreements, fostering and establishing relationships with senior supply chain executives, and highly effective at understanding and solving customer business challenges by leveraging our industry-leading solutions.

The base pay range for this role is estimated to be $115,000 - $160,000 at the time of posting. This does not include commission earned. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

What we offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications:

This is What You Will do in This Role:

  • Thorough knowledge of at least one key vertical market, with the ability to drive business development and marketing efforts to build targeted pipeline.
  • Develop and implement Strategic Account Penetration plans for targeted accounts.
  • Qualify new opportunities by leveraging market, account and solution expertise to determine appropriate utilization of resources.
  • Work in conjunction with other Dematic functions to provide the best solution to the customer (Solution Development, Project Management, Engineering, Finance, etc.)
  • Develop a complete understanding of the customers' organizational structure and key buying influences.
  • Perform customer presentations, articulating the value proposition of product/solution/service offerings and highly complex ROI.
  • Confidently drive a team of internal experts to negotiate and close a complex sale with executive level individuals.
  • Manage high revenue-based opportunities to meet revenue and margin growth strategies.
  • Provide management with recommendations for improving volume, market share and price levels

What We are Looking For:

  • BS/BA in related discipline or advanced degree. A degree in Engineering is a plus.
  • Typically, 12+ years of successful experience in complex, highly technical solution to distribution or logistics companies
  • Previous consultative selling experience preferred.  Must be able to negotiate complex deals at the C-Suite level, including experience with executive level engagements and communication.
  • Vertical Market and Automated Solution expertise.
  • Experience with Supply Chain Execution software preferred.
  • Experience selling multi-million-dollar projects ($20+ million in size)
  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
  • Willingness for business travel, up to 50%
  • Proficiency in Salesforce preferred.
  • Training in strategic selling methodology (Miller Heiman) preferred.
  • Models our Values of Integrity, Collaboration, Courage, and Excellence.

#LI-RW1

#In-Post

Average salary estimate

$137500 / YEARLY (est.)
min
max
$115000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Manager, KION GROUP

Dematic is on the lookout for a Strategic Account Manager in Wauwatosa, WI, who is ready to take charge and drive our Regional Business to new heights! This is not just a typical sales position; it’s an opportunity to target large and complex projects that require a mix of ingenious solutions, advanced technologies, and significant software capabilities. If you thrive on collaborating with customers to craft insightful supply chain solutions that enhance productivity and reduce risks, then you might be the right fit for us. You'll be negotiating intricate enterprise agreements with senior supply chain executives, showcasing your ability to tackle business challenges with our top-notch services. We offer a fantastic compensation package, with a base salary ranging from $115,000 to $160,000, not including commissions. Of course, we look beyond the numbers; we prioritize a culture of career development, competitive benefits, and global opportunities. So, if you have over 12 years of experience in technical solutions for logistics or distribution companies and possess the ability to engage at the executive level, we invite you to explore this exciting role with us!

Frequently Asked Questions (FAQs) for Strategic Account Manager Role at KION GROUP
What responsibilities does a Strategic Account Manager at Dematic have?

A Strategic Account Manager at Dematic plays a crucial role by driving business development and formulating strategic account penetration plans. They qualify new opportunities, present value propositions, manage high-revenue deals, and collaborate with various internal teams to deliver comprehensive solutions to customers.

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What qualifications are needed for the Strategic Account Manager position at Dematic?

Candidates applying for the Strategic Account Manager role at Dematic should possess a BS/BA in a related discipline, with an engineering degree being advantageous. Typically, a minimum of 12 years of experience in complex solutions for distribution or logistics is required, alongside strong consultative selling skills and executive-level communication abilities.

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What is the base salary range for a Strategic Account Manager at Dematic?

The base salary range for the Strategic Account Manager position at Dematic is between $115,000 and $160,000. This range does not include any earned commissions and can vary based on location, experience, and other elements.

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What kind of experience is preferred for the Strategic Account Manager role at Dematic?

Dematic values applicants with substantial experience in selling multi-million-dollar projects, particularly those exceeding $20 million. Additionally, familiarity with Supply Chain Execution software and expertise in vertical markets and automated solutions are preferred for this role.

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What types of travel can a Strategic Account Manager expect at Dematic?

As a Strategic Account Manager at Dematic, you should be prepared for business travel, which can be up to 50%. This travel is essential for developing relationships and closing deals with executive-level stakeholders.

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Common Interview Questions for Strategic Account Manager
How do you approach developing strategic account penetration plans as a Strategic Account Manager?

When developing strategic account penetration plans, it's essential to analyze the account's structure and key influencers. Customize solutions based on the unique challenges faced by the organization, leveraging insights gained from previous engagements. Showing an understanding of their needs and aligning them with Dematic’s offerings demonstrates your consultative approach.

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Can you provide an example of a complex deal you negotiated at the C-Suite level?

For answering this question, choose a specific example where you faced obstacles or required a tailored solution to meet the client's needs. Explain your negotiation strategy, the steps you took to overcome challenges, and how you ultimately closed the deal by delivering value tailored to executive-level concerns.

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What techniques do you use to qualify new business opportunities?

I utilize a variety of techniques to qualify new business opportunities, including researching the market and account specifics, engaging with key stakeholders, and assessing how our solutions can address their unique challenges. Additionally, I have conversations with existing clients to uncover potential referrals and value proposition alignments.

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In your opinion, what’s the key to establishing strong relationships with senior supply chain executives?

Building strong relationships with senior supply chain executives revolves around trust, understanding their strategic goals, and providing ongoing value. Regular communication, sharing insights, and keeping them informed about industry trends can help solidify these relationships.

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How do you handle competing priorities in a fast-paced environment?

In a fast-paced environment, effective prioritization is key. I typically assess tasks based on impact and urgency, delegate where possible, and keep stakeholders informed about timelines. Utilizing project management tools can also help maintain oversight and ensure deadlines are met.

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What is your experience with Salesforce or similar CRM tools?

I have extensive experience using Salesforce to manage accounts, track opportunities, and analyze customer data. I utilize it to create dashboards that provide insights into sales performance and track engagement levels, ensuring a proactive approach to account management.

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Describe a time you led a cross-functional team to solve a customer issue.

Choose an instance where you coordinated efforts across functions within your organization. Discuss how you gathered insights from different teams, developed a multifaceted solution, and effectively communicated it to the customer, ensuring a collaborative approach.

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How do you ensure you stay informed about industry trends that may affect your accounts?

I stay informed about industry trends through continuous learning. I read trade publications, attend industry events, and engage in professional networks to ensure I'm aware of emerging technologies and market demands that could impact my accounts positively.

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What is your approach to presenting complex solutions to clients?

When presenting complex solutions, I focus on breaking down information into digestible segments, highlighting the value proposition, and tying it back to the client's specific challenges. Visual aids and real-world examples help make the solutions relatable.

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Why do you believe you would be successful as a Strategic Account Manager at Dematic?

I believe my combination of deep industry knowledge, extensive experience in consultative selling, and proven track record of developing solutions tailored to customer needs aligns perfectly with Dematic’s mission. My values resonate with those of the company, and I'm driven to foster meaningful relationships that will lead to mutual success.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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