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School Operations Manager - (25-25)

Company Description

KIPP Texas Public Schools is a network of 54 public charter, open-enrollment, pre-k-12 schools educating nearly 32,000 students across Austin, Dallas, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more just world.

Founded in Houston in 1994 and operating as KIPP Texas since 2018, we are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in belongingness, academic success and joy. If you are passionate about joining a mission and values-driven community who wants every child to want to run to school, the KIPP Texas Team and Family is for you!

KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.

You can see all our job opportunities at https://kipptexas.org/join-our-team/.

Job Description

The Opportunity

The School Operations Team is focused on creating the conditions by which our schools can thrive by designing and leading efficient, safe, joyful, and just systems; working to remove obstacles to learning and find creative solutions to challenges to enable the highest level of teaching and learning; and providing best-in-class customer service to families and staff members to ensure they feel welcomed, cared for and a valued member of our community.  The School Operations Manager (SOM) is a school based position that plays a central role in ensuring that students, families, and staff have the information and resources they need to succeed. SOMs primarily coordinate day-to-day operations systems and routines that allow the school to run seamlessly.

Key Responsibilities

Manages the day-to-day school based operations policies and procedures.

  • Implements the Great 8 procedures such as arrival and dismissal
  • Oversees daily busing operations for their school by processing changes, addressing challenges, and coordinating processes
  • Coordinates with Child Nutrition day to day logistics of service such as meal card replacement and rosters
  • Supports field lesson logistics by booking buses and ordering meals
  • Schedules shared space

Drives school based strategies to ensure kids are in seats.

  • Manages school event coordination such as Meet the Teacher Night and parent engagement sessions
  • Curates any school based social media communications and postings
  • Provides parent tours for prospective families
  • Serve as a key ambassador to the school’s larger community. Effectively build relationships with family, staff, and community stakeholders with compassion, direct communication, and reliability

Maintains school inventory system and implements purchasing and accounting best practices.

  • Purchases goods and services 
  • Codes invoices, collects fees, and prepares deposits 

Partners with School Support Partners (SSP) and vendors to ensure campus is well maintained and runs efficiently.

  • Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers 
  • Manages any student technology program the school runs

Manages and develops School Operations Associate towards excellence in their role and with an eye toward their long-term development.

Qualifications

  • Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
  • Ability to be calm under pressure, especially in difficult conversations with parents and staff
  • Excellent organizational, verbal, and written communication skills
  • Desire to continuously learn and evolve as a professional

Additional Information

Compensation and Benefits

The starting salary for this position is $50,000 and placement in the salary range is commensurate upon experience and internal equity. 

As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas’ benefit plans. KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.

KIPP provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Average salary estimate

$50000 / YEARLY (est.)
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$50000K
$50000K

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What You Should Know About School Operations Manager - (25-25), KIPP

Join KIPP Texas Public Schools as a School Operations Manager and become an integral part of a vibrant community dedicated to educational excellence! Based in the heart of Austin, Texas, this role is all about creating an incredible environment where students and families feel welcomed, supported, and empowered. The School Operations Manager (SOM) is crucial in ensuring that daily operations run smoothly, from managing school logistics to coordinating events and enhancing communication. Here, you’ll not only support daily activities like transportation and meal services, but you’ll also play a key role in connecting with families and the broader community. Collaborating with an enthusiastic team and working closely with educators, you’ll be implementing best practices and innovative solutions to help remove any obstacles to learning. Your ability to juggle multiple priorities with great attention to detail will shine as you manage school events and logistics. If you’re on the lookout for an opportunity where your passion for education and community engagement will make a lasting impact, KIPP Texas is the place for you. With an unwavering commitment to our mission, you'll be part of a team that believes all children deserve a joyful and academically excellent education. Bring your energetic, solution-oriented mindset to work every day, and help us create the conditions for our schools—and our students—to thrive. Are you ready to make a difference and help shape the future of our students? Join KIPP Texas today!

Frequently Asked Questions (FAQs) for School Operations Manager - (25-25) Role at KIPP
What are the key responsibilities of the School Operations Manager at KIPP Texas?

The School Operations Manager at KIPP Texas plays a pivotal role in ensuring the smooth execution of day-to-day school operations. This includes overseeing the policies and procedures, managing transportation logistics, coordinating events, and maintaining school inventory systems. Additionally, SOMs act as ambassadors to the community, fostering relationships with families and staff to create a welcoming environment.

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What qualifications are required to be a School Operations Manager at KIPP Texas?

To be successful as a School Operations Manager at KIPP Texas, you should possess strong project and time management skills, excellent communication abilities, and a commitment to the mission of KIPP. A customer service-oriented mindset, adaptability in high-pressure situations, and an eagerness to learn and grow in your professional journey are essential qualities for this role.

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How does the School Operations Manager contribute to KIPP Texas's mission?

The School Operations Manager directly contributes to KIPP Texas's mission by ensuring that all aspects of school operations run efficiently, which in turn supports a positive educational environment for students and families. By addressing logistical challenges, facilitating communication, and managing school events, SOMs create an atmosphere where academic excellence can thrive.

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What is the starting salary for the School Operations Manager position at KIPP Texas?

The starting salary for the School Operations Manager position at KIPP Texas is $50,000, which may be adjusted based on experience and internal equity. Along with competitive compensation, KIPP Texas offers a variety of benefits, including health insurance, retirement plans, and professional development opportunities.

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What type of impact can the School Operations Manager have on student success at KIPP Texas?

As a School Operations Manager at KIPP Texas, you can significantly impact student success by creating an organized and efficient learning environment. Your work in managing logistics, supporting educators, and engaging with families helps to eliminate obstacles that hinder academic achievement, thereby fostering a supportive and effective atmosphere for learning.

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Common Interview Questions for School Operations Manager - (25-25)
Can you describe your experience with school operations management?

When answering this question, reflect on your previous roles and responsibilities related to school or organizational operations. Highlight specific examples of how you effectively managed logistics, improved systems, or enhanced communication within a school community.

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How do you handle unexpected challenges in school operations?

Demonstrate your problem-solving skills by discussing a situation where you faced an unexpected challenge. Explain your thought process, the steps you took to address the issue, and the outcome. Highlight your ability to remain calm under pressure and your commitment to finding solutions quickly.

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What strategies do you use to build positive relationships with families?

Talk about your approach to relationship-building, emphasizing communication and engagement strategies. Mention specific initiatives you have implemented to involve families in school activities or to ensure their voices are heard within the school community.

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How do you prioritize your responsibilities as a School Operations Manager?

Share your method for prioritizing tasks, whether through use of digital tools or by setting clear goals. Discuss how you balance urgent needs with longer-term projects to maintain efficiency in school operations.

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What role does data play in your decision-making as a School Operations Manager?

Explain how you leverage data to inform your decisions. Whether it's analyzing attendance records, tracking inventory, or evaluating student feedback, show how data-driven insights help you improve operations and support the educational mission.

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Describe a successful event you coordinated. What made it successful?

Use this question as an opportunity to showcase your organizational skills. Provide a detailed account of an event you coordinated, discussing the planning process, the challenges you faced, and how you engaged the community to ensure its success.

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How do you ensure compliance with school policies and regulations?

Discuss your understanding of school policies and any experience you have monitoring compliance. Emphasize your proactive approach to ensuring that all aspects of school operations align with regulations and best practices.

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In your opinion, what are the keys to effective school operations?

Reflect on your insights about efficient school operations. Key areas to discuss could include clear communication, proactive problem-solving, and strong organizational skills, all aimed at creating an environment conducive to learning.

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How would you respond to a parent with a concern about their child's experience at school?

Describe your approach to addressing parent concerns with empathy and professionalism. Highlight the importance of active listening, direct communication, and collaborating with staff to resolve issues effectively.

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What motivates you to work in school operations?

Share your passion for education and community service. Discuss how your dedication to supporting students and families drives you to create efficient systems that lead to positive educational experiences.

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MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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