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Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA

Job Description

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?   

Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) and provide inspirational guest experiences in an interactive and vibrant store environment.  We are looking for energetic, enthusiastic individuals to join us on a part-time basis.

Exceed our guests’ expectations through fun and meaningful interactions

  • Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)
  • Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards (10%)
  • Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO® Brand values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will shape the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.
 

Do you have what it takes to inspire and develop the builders of tomorrow?

  • Communicate effectively with team members and guests
  • Process information/merchandise through the register system
  • Work various hours, days, nights and weekends as business dictates
  • Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area
  • Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.
  • Must provide availability to work up to 20 hours per week (does not mean you’ll be scheduled for 20 hours, but 20 hours of availability must be given)

Join the LEGO® Brand Retail Team

Share our commitment to providing an active hands-on experience that encourages imagination and creativity through in-store play. Use the APPLY NOW button above or below. 

The hourly wage for the position has a range of $18.99 to $19.99 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role, we encourage you to apply as soon as possible.

 
What’s in it for you?
 
Family Care Leave – We offer enhanced paid leave options for those important times.
 
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
 
Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
 
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
 
Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
 
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
 
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.  
 

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Core Responsibilities:

• Tasks are be assigned by floor leader in duty

• Merchandise receiving and stocking

• Driving sales

• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times

• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards

• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LBR standards, know and abide by all safety regulations and notify management of potential shortage situations

Typically responsible for store operational tasks in duty

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.


We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Average salary estimate

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$41599K

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What You Should Know About Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA, L.E.G.O.

Are you ready to bring some creativity and fun to the retail world? Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) at the Fashion Valley Mall in beautiful San Diego, CA! This part-time position is perfect for energetic and outgoing individuals who thrive in an interactive store environment and love helping guests of all ages. As a Sales Associate, you'll be at the forefront of delivering memorable experiences by greeting every visitor and ensuring they feel valued in our vibrant store. Your responsibilities will include operating the cash register, maintaining a clean and visually appealing store, and managing stockroom operations while adhering to our safety regulations. At LEGO®, we cherish collaboration and creativity; your input could truly make a difference in how we shape the future of play. You’ll not only engage with our guests but also inspire them, helping to nurture the builders of tomorrow. With a flexible schedule, and the opportunity to work up to 20 hours per week, this role fits perfectly into various lifestyles while encouraging imagination and hands-on play. You'll enjoy the perks of being part of an enthusiastic team that values diversity and inclusivity while also receiving wonderful benefits like a colleague discount, wellness programs, and bonuses for exceptional performance. If you're excited about creating fun and memorable retail experiences, don’t wait—apply today and embark on an exciting career with the LEGO® family!

Frequently Asked Questions (FAQs) for Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA Role at L.E.G.O.
What are the responsibilities of a Sales Associate (Brick Specialist) at LEGO® Brand Retail?

As a Sales Associate (Brick Specialist) at LEGO® Brand Retail, your primary responsibilities include providing exceptional customer service by greeting guests and creating a friendly atmosphere. You'll also handle cash register operations and ensure that the store displays remain clean and appealing. Additionally, you will assist in stockroom management and merchandise receiving, ensuring all products are safely stored and available for guests.

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What qualifications do you need to become a Sales Associate (Brick Specialist) at LEGO®?

To be considered for the Sales Associate (Brick Specialist) position at LEGO®, you should have a passion for retail and customer service coupled with excellent communication skills. While specific retail experience is a plus, what's most important is your enthusiasm and ability to connect with guests. Physical abilities to lift up to 30 lbs and stand for long periods are also required. We’re looking for individuals who can embody the LEGO® spirit of creativity and fun!

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What is the work environment like for a Sales Associate (Brick Specialist) at LEGO®?

The work environment for a Sales Associate (Brick Specialist) at LEGO® Brand Retail is vibrant, interactive, and creative. You'll be part of a team that fosters a collaborative atmosphere, ensuring both guests and team members feel welcomed. Your tasks will include providing hands-on experiences and enjoying play with customers, making it a rewarding and dynamic workplace.

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How flexible are the working hours for a Sales Associate (Brick Specialist) at LEGO®?

At LEGO®, the working hours for a Sales Associate (Brick Specialist) are designed to provide flexibility. You are expected to have availability for up to 20 hours a week, which allows for a mixture of days, nights, and weekends based on store needs. This flexibility makes it ideal for those balancing studies or other commitments.

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What benefits do Sales Associates (Brick Specialists) receive at LEGO®?

Sales Associates (Brick Specialists) at LEGO® enjoy a range of benefits, including a generous colleague discount on products, access to wellness programs, life and disability insurance, and potential bonuses based on performance. Additionally, LEGO® invests in your well-being through initiatives like mental health support and family care leave.

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Common Interview Questions for Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA
Can you describe a time when you provided excellent customer service as a Sales Associate?

When preparing to answer this question, think of a specific situation where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your response, highlighting how your actions created a memorable experience and how that reflects the LEGO® values.

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How do you handle a situation where a customer is unhappy with their experience?

A great approach is to listen actively to the customer's concerns and empathize with their feelings. Acknowledge the issue, offer a solution, and ensure them that you are there to help. This demonstrates your commitment to customer satisfaction, a vital facet of the Sales Associate role at LEGO®.

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What do you think makes the LEGO® shopping experience unique?

In your response, emphasize LEGO®'s commitment to creativity and play. Mention the engaging in-store environment where families can interact with products. Highlight how the Sales Associate plays a crucial role in facilitating these experiences by creating inspiring connections with guests.

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What skills do you think are important for a Sales Associate at LEGO®?

Highlight skills such as excellent communication, teamwork, problem-solving abilities, and a genuine passion for customer service. Discuss how these traits will help you connect with guests and contribute to the team at LEGO®, aligning with the brand's mission to inspire creativity.

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How would you promote a new LEGO® product to customers?

Discuss the importance of enthusiasm and product knowledge in effectively promoting new items. Provide an example of how you would highlight the product's features and benefits, potentially suggesting hands-on engagement to spark customer interest, resonating with LEGO®'s playful approach.

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Why do you want to work for LEGO®?

Your answer should reflect a personal connection to the LEGO® brand and its values. Express your enthusiasm for creativity, play, and teamwork, while also emphasizing your desire to be part of an organization dedicated to inspiring children and families alike.

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How do you prioritize tasks during busy store hours?

Mention strategies such as crafting a quick action plan, focusing on guest interactions first, then tackling stock and cleaning tasks. Effective prioritization is vital, especially during peak hours, and your answer should reflect your ability to balance multiple responsibilities.

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Can you give an example of teamwork in a retail setting?

Think of a time where collaboration with colleagues led to a successful outcome. Detail how you contributed to the team's goals, such as coordinating a product launch or providing coverage during a busy event. This illustrates your capability to work well as part of the LEGO® team.

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What attracts you to the role of Sales Associate (Brick Specialist)?

Your response should highlight your love for engaging with customers and a genuine passion for the LEGO® brand. Emphasize how this role aligns with your personal and professional goals, especially in fostering creativity and play in children and adults alike.

Join Rise to see the full answer
How do you stay motivated during slow periods in-store?

Discuss techniques such as staying proactive in maintaining the store's appearance, preparing for upcoming customer inquiries, or engaging in team-building activities. This showcases your commitment to the role, even during quieter times, and aligns with the dynamic and inspiring environment at LEGO®.

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Part-time, on-site
DATE POSTED
April 1, 2025

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