Patient Recruitment Manager

🍊Our mission 

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments. 

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 100 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $55m Series B round from Balderton Capital, with support from Creandum, Firstminute, Seedcamp, and Visionaries. 

🍊About the role 

The biggest driver of delays to clinical trials is slow enrolment. We’re looking for an exceptional Patient Recruitment Manager to come up with creative strategies to recruit patients into our clinical trials, launch campaigns, and optimize our enrollment funnel to maximize the pace of clinical trial recruitment. 

The Patient Recruitment Manager will help us figure out the best channels to recruit patients for a wide range of different patient populations, especially utilizing digital marketing channels like paid social (Facebook, Instagram, TikTok) and search ads (Google and Bing), in addition to organic social, SEO, patient support groups, and other promotional channels.

Importantly, someone in this role will identify the optimal enrollment process that results in a high velocity funnel to enroll a patient with as little drop off as possible.  This role will include a strong growth marketing focus on funnel analytics and UX process optimizations to improve our funnel throughput and plan resourcing to alleviate bottlenecks in our enrollment process. Someone in this role will help accelerate our growth and achieve our mission, and have fun while doing it!

This role is important as patient recruitment is our industry’s biggest challenge to keeping up with study timelines and overall study success. The right hire will help us unlock that problem and continue to deliver fastest in class enrollment and clinical trial timelines.

You’ll work closely with the VP of Marketing, that this role reports into, along with our study teams to come up with strong recruitment strategies and execute campaigns in strong collaboration with operations to optimize our enrollment.

🍊About you 

We’d like to hear from you if…

• You have experience either in recruiting patients for clinical trials, 

• And/or in a growth marketing role at a B2C startup or scaleup, including experience managing a customer acquisition funnel end to end and running B2C ads on Meta, TikTok, and Google  

• You have high agency and a bias for action

• You are passionate and curious about our mission; changing how the healthcare industry operates and how new health treatments are developed 

• You want to learn what life is like at a high-growth, mission-driven VC funded startup 

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

• Focus area 1: Identifying recruitment strategies for clinical trials that focus on an analysis of the inclusion/exclusion criteria to identify a target audience and match the appropriate recruitment channels (paid social ads-Facebook/Instagram/TikTok, paid search ads-google, bing, organic search, organic social, patient support groups, advocacy groups, etc.)

• Focus area 2: Set up and run end-to-end patient recruitment campaigns especially with a focus on how to set up and run B2C digital ads(Facebook, Instagram, TikTok, Google, Bing, etc.) that focus on targeting and enrolling specific patient populations into clinical trials

• Focus area 3: Growth marketing focus to map out and optimize the user journey from demand (ad-click) through to final enrollment. Create the quickest and easiest path to enroll in a clinical trial, while optimizing to alleviate bottlenecks to throughput and reduce drop off rates. Manage full funnel analytics throughout a campaign to continuously improve upon campaign 

🍊What we offer (US)

• Make an impact across all areas of our business and fix one of the world’s most broken industries

• Competitive salary, plus meaningful stock options

• Unlimited holidays; everyone is encouraged to take off at least 28 days each year

• $800 monthly employer contribution towards insurance coverage through our PEO Trinet.

• $40 monthly wellness allowance with complete flexibility on how to spend this including opting in to wellhub membership, expensing wellness items and more!

• Access to gym and retail discounts through our benefits platform Happl.

• Enhanced Parental Leave - 16 weeks full pay for primary care giver, followed by 23 weeks at the UK statutory rate & 6 weeks full pay for secondary care giver

• Monthly lunch voucher for our remote teams

• Regular whole company and team events, both in person and virtually!

• $2,000 Learning and Development allowance each year to put towards courses, certifications and development

• Regular charity events and fundraising opportunities through our charity partnership with the Forward Trust.

🍊Our hiring process 

• Initial conversation with Sarah from our Talent team (15 minutes) 

• Second meeting with Shawn, VP Marketing (15 minutes)

• Functional interview with our Marketing team (45 minutes)

• Culture and values interview with one of our Co-founders (30 minutes)