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Jr. Facilities Specialist

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Position Purpose: In charge of supporting the correct operation of the Costa Rican Office Facility by coordinating with vendors, departments, and employees. The position handles daily tasks, addresses requests, and ensures the efficient delivery of various services to employees. Responsibilities include assisting with maintenance, building access, messenger services, and on-call duties to maintain a stable and functional office environment. 

We offer:

  • Extraordinary employee experience

  • Flexible schedule

  • Working from home

  • Fitness subsidy

  • Education subsidy

  • 3 paid days to enjoy outdoor activities

  • 5 Personal/sick days

  • L.L.Bean employee discount

  • Asociación solidarista

  • Life and medical insurance

  • Company doctor

About the role:

  • On-site presence: approximately 1 to 3 days a week. 

  • Intermediate planning, supervision, and follow up of Preventive and Corrective Maintenance. 

  • Assist in managing relationships with vendors that provide a wide variety of services to the office. Supports the contract renewal process. 

  • Responsible for coordinating Operation Processes: daily follow up of the air conditioner conditioning system, Building Management System monitoring and control, request permissions to landlord, supervise the building access process (badge and parking), monitor availability and control access badge card inventory. 

  • Under supervision, coordinate the Office Repairs process: approving repairs, identifying urgency. 

  • In charge of Health and Safety vendor. 

  • Support with managing the inventory of desk equipment (monitor holder, keyboards, mouse, headphones, webcams, and chairs) and coordinating the process of delivering and collecting equipment. 

  • Coordinate equipment purchases under supervision. 

  • Assist in managing the relationship with the Maintenance Consultant, including maintaining records of hours, requests, and questions. 

  • Available for On Call rotation to resolve issues that occur off-hours. 

  • Identify areas of improvement in the Costa Rican Office Facility. 

  • Support with projects. 

  • Attend to and coordinate courier service requests for employees.

About you:

Education Level: Advanced student or Bachelor degree in Industrial Engineering, Business Administration, Electromechanical Engineering, or related field. 

Experience: Previous experience in the role is not required, but it’s a plus. 

English Level: C1 (Advanced) 

 

Skills and Qualifications 

  • Learning Agility. 

  • Process and results oriented. 

  • Continuous Improvement mindset. 

  • Follow up and organization. 

  • Ability to prioritize. 

  • Communication. 

  • Customer service oriented. 

  • Adaptability. 

  • Analytical and problem-solving skills. 

  • Interpersonal skills. 

  • Detail oriented 

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you!   At L.L.Bean, we believe the outdoors brings out the best in all of us.  We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

What You Should Know About Jr. Facilities Specialist, L.L. Bean

At L.L.Bean, we’re looking for a dynamic Jr. Facilities Specialist to join our team in Escazú, San José! If you have a passion for creating a welcoming and efficient workplace, this is the role for you. You’ll be at the heart of our Costa Rican Office Facility, coordinating with vendors and departments to keep everything running smoothly. Your daily tasks will vary from assisting with maintenance requests and ensuring building access, to managing on-call duties to maintain a stable office environment. We believe that a great employee experience is key, which is why we offer a variety of benefits including a flexible schedule, fitness and education subsidies, and extra paid days for outdoor activities. As a Jr. Facilities Specialist, you will be responsible for overseeing the Preventive and Corrective Maintenance activities and collaborating with service vendors. You’ll also play a crucial role in monitoring the building's air conditioning system and ensuring the efficient operation of our facilities. This on-site role will have you working approximately 1 to 3 days a week, providing support to your coworkers and helping maintain a functional office space. If you’re keen on learning and growing, this is an excellent opportunity to take your first step into the facilities management field and support a company that values both your contributions and the great outdoors. At L.L.Bean, you’ll find that your passion can come to life as we work together to reflect our commitment to inclusion and belonging every day!

Frequently Asked Questions (FAQs) for Jr. Facilities Specialist Role at L.L. Bean
What are the responsibilities of a Jr. Facilities Specialist at L.L.Bean?

As a Jr. Facilities Specialist at L.L.Bean, you'll be responsible for ensuring the efficient operation of our Costa Rican Office Facility. This includes coordinating with vendors, assisting with maintenance tasks, managing building access, and addressing employee requests. You'll also oversee Preventive and Corrective Maintenance planning, monitor facilities operations, and collaborate with the Health and Safety vendor to maintain a safe working environment.

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What qualifications do I need to become a Jr. Facilities Specialist at L.L.Bean?

To become a Jr. Facilities Specialist at L.L.Bean, you should be an advanced student or hold a Bachelor’s degree in Industrial Engineering, Business Administration, Electromechanical Engineering, or a related field. While previous experience in a facilities role is a plus, it is not mandatory. Strong communication skills in English (C1 level) and an ability to adapt and prioritize tasks are essential.

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Is there an opportunity for growth as a Jr. Facilities Specialist at L.L.Bean?

Absolutely! At L.L.Bean, we prioritize continuous improvement and learning. As a Jr. Facilities Specialist, you will gain valuable hands-on experience in facilities management, and there will be opportunities for advancement based on your performance and growth within the organization.

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What skills are essential for succeeding as a Jr. Facilities Specialist at L.L.Bean?

Successful candidates for the Jr. Facilities Specialist role at L.L.Bean should demonstrate strong organizational skills, adaptability, and a customer service-oriented mindset. Additionally, having analytical skills for problem-solving and the ability to follow up on tasks effectively will help you thrive in this position.

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What benefits does L.L.Bean offer to Jr. Facilities Specialists?

L.L.Bean offers a comprehensive benefits package for Jr. Facilities Specialists that includes a flexible work schedule, health and medical insurance, fitness and education subsidies, and even paid days to enjoy outdoor activities. You’ll also receive employee discounts, access to a company doctor, and opportunities to participate in our commitment to fostering an inclusive work environment.

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Common Interview Questions for Jr. Facilities Specialist
How would you handle a maintenance emergency in the office?

When faced with a maintenance emergency, I would first assess the severity of the situation to ensure safety. My next step would be to contact the appropriate vendor or maintenance service promptly. Keeping communication open with the affected employees during the process would be key, ensuring they are informed and minimizing disruption while the issue is being resolved.

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Can you describe a time when you prioritized multiple tasks?

In previous roles, tasks often come up simultaneously. I prioritize by assessing the urgency and impact of each task. For instance, if a safety issue arises, it would take precedence over routine maintenance. I also communicate with my team to adjust our workflow as needed to ensure all critical tasks are completed efficiently.

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What strategies would you use to strengthen relationships with vendors?

To strengthen relationships with vendors, I would focus on consistent communication and transparency regarding our needs and expectations. Regular check-ins to share feedback and address any concerns can create mutual understanding, while also ensuring a timely resolution to any issues that may arise.

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How do you ensure a welcoming environment for all employees?

Creating a welcoming environment starts with active listening. I strive to understand and address the needs of employees through clear communication. Moreover, I advocate for inclusivity, actively engage in team-building activities, and ensure all facilities are accessible to everyone, fostering a positive atmosphere in our office.

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Describe your approach to managing inventory for office equipment.

My approach to managing inventory involves maintaining accurate records and regular audits of equipment. I prioritize items that are frequently used and set up a simple request process for employees. Regularly assessing usage trends allows me to anticipate needs and ensure the office is always well-equipped.

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What do you think is the most important quality for a Jr. Facilities Specialist?

I believe adaptability is a key quality for a Jr. Facilities Specialist. The dynamic nature of office environments requires the ability to respond to unexpected challenges quickly while still keeping a level head and prioritizing tasks effectively.

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How would you approach a situation where an employee feels unsafe about office access?

It is crucial to listen actively to the employee's concerns, validate their feelings, and assure them that their safety is a top priority. After that, I would collaborate with the Health and Safety vendor and investigate the circumstances, implementing necessary changes to ensure a secure access process.

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How do you remain organized in a busy work environment?

To remain organized, I utilize time management techniques like prioritizing tasks and setting action items daily. Keeping a digital calendar helps me visualize my commitments and deadlines while making use of task management tools to track progress on ongoing projects.

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What experience do you have in monitoring facility operations?

While I may not have formal experience in monitoring facility operations, I have studied various operational practices throughout my education. I am eager to apply this knowledge practically, building relationships with vendors and learning from office management practices as I adapt to this role at L.L.Bean.

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How would you identify areas for improvement in the facilities process?

Identifying areas for improvement requires active observation and feedback from employees using the facilities. By regularly reviewing processes, soliciting input through surveys, or informal discussions, I can pinpoint inefficiencies and develop strategies to enhance the overall experience within the office.

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With L.L. Bean, you can tame the great outdoors -- or just look as if you could. The outdoor apparel and gear maker mails more than 200 million catalogs per year. L.L. Bean's library includes about 10 specialty catalogs offering products in catego...

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Full-time, hybrid
DATE POSTED
April 7, 2025

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