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Product Manager - Cyber Security

About us


We’re proud to be Australia's #1 Tech Best Place to Work and #1 Great Place to Work Certified for 2024! We've also won the 2024 Gallup Exceptional Workplace Award globally!


Macquarie Cloud Services are the Australian specialists in cloud services for business and government. Locally owned and operated, with an industry-leading customer service model, we’re trusted by our customers to provide the services that enable their business success.


We have made it our challenge to make our people feel good and love the work they do. Because of this, our people are energised and motivated in their work. 


We believe that collaboration & team connection is key for success. This role will be based in Sydney with a blended working arrangement of 3 days in our CBD offices & the remaining working from home. #LI-Hybrid


The Opportunity


This role is responsible for defining, developing, and managing Macquarie Cloud Services’ Cyber Security product offerings. The Product Manager is responsible for ensuring that Macquarie has the most compelling and effective managed security offerings in market whilst staying within our business design.



 The role includes ownership of the full product roadmap for the Cyber Security product family. 




Why Us?
  • We have been awarded #1 Tech Best Great Place to Work in 2024.
  • We're Great Place to Work Certified 2024.
  • We have been named a Global Winner of the 2024 Gallup Exceptional Workplace Award!
  • We're the #1 Managed Services Cloud business in Australia.
  • We have the highest Net Promoter Score on the ASX, the World's best customer experience & crowned in 2020 at the World Communications Awards.
  • You’ll make an impact: Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
  • We Invest in you: Accelerate your career through our learning and development opportunities - think Gallup strengths-based training, defined career pathways and fantastic internal mobility opportunities across the group.


What you'll be doing
  • Manage the lifecycle of all products/solutions in the portfolio, from product/solution concept through business case, launch, migration, and end-of-life.
  • Develop operational processes for Cyber Security Products and help deliver operational enablement training for new products. 
  • The role requires strategic thinking, customer insight and competitor analysis.
  •  Define pricing models, set market price strategy, perform detailed cost and pricing analysis working with commercial and manage price lists.
  • Maintaining established vendor relationships.
  • Through our New Introduction Process, the product manager then takes the product to market through defined stages.
  • Communicating the product strategy and product positioning to internal and external audiences.


Required experience and skills
  • At least 5 years’ experience in product management, managed hosting, IaaS, or data centre technologies in any technical role.
  • Experience with SIEM, SOAR, and endpoint security technologies is required.
  • Previous experience across Microsoft Security stack including Microsoft Sentinel and Defender is required.
  • At least 3 years’ experience in either product managing or pre-sales for technology products – defining, designing, and bringing to market.
  • Extensive experience across driving end-to-end product lifecycle from solution concept, business case until end-of-life.
  • Strong experience in product development and operational enablement for cyber security products.
  • Strong knowledge of commercial models for bringing products to market (revenue, profitability, value creation, positioning).
  • Strong Documentation skills and the ability to write clear Product Requirements.
  • Degree in Engineering/Computer Science and/or a minimum of 10 years’ experience in the IT&T industry.



Desirable experience and skills
  • Industry or technology specific security certifications (i.e. CISSP, CISM, AZ-500, MS-500, CCNA/CCNP – Security) is desirable. 
  • Experience with Microsoft Azure, Microsoft Modern Workplace solutions, and/or Microsoft Sentinel is desirable.
  • Hands on experience working with PCI-DSS, ISO27002, NIST, and/or CIS is desirable.


If this excites you, apply now, we'd love to hear from you! 

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Average salary estimate

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What You Should Know About Product Manager - Cyber Security, Macquarie Technology Group

Are you passionate about shaping the future of Cyber Security? Join Macquarie Cloud Services as a Product Manager - Cyber Security in the heart of Sydney! We are Australia’s finest tech workplace, recognized for our commitment to excellence in both service and company culture, with accolades like the 2024 Gallup Exceptional Workplace Award. In this role, you'll be at the helm of developing and managing our Cyber Security product offerings, ensuring they are not only compelling but also the most effective in the marketplace. You'll oversee the entire lifecycle of our Cyber Security products, from conception to launch and beyond. With a blend of strategic thinking and deep customer insight, you'll analyze competitors, define pricing strategies, and work closely with our vendors to keep our offerings ahead of the curve. Your drive to innovate will directly contribute to our business success, and as we believe in investing in our people, we offer fantastic professional development opportunities. You'll thrive in our collaborative environment, where your ideas will be valued and your career can accelerate. If you're experienced in product management within the tech space, particularly in Cyber Security, and love the idea of making an impact with a leading provider in managed services, we want to hear from you! Join us, and be part of something great at Macquarie Cloud Services, where you’ll not just execute ideas but also help shape policies that define the security landscape.

Frequently Asked Questions (FAQs) for Product Manager - Cyber Security Role at Macquarie Technology Group
What are the primary responsibilities of a Product Manager - Cyber Security at Macquarie Cloud Services?

As a Product Manager - Cyber Security at Macquarie Cloud Services, your main responsibilities include managing the lifecycle of Cyber Security products from concept through launch and beyond. You will develop operational processes, analyze market competitors, define pricing strategies, and maintain vendor relationships. Essentially, you will assure that our Cyber Security offerings are not only competitive but also effective in meeting our clients' needs.

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What qualifications are required for the Product Manager - Cyber Security position at Macquarie Cloud Services?

To qualify for the Product Manager - Cyber Security role at Macquarie Cloud Services, you need at least 5 years of experience in product management related to managed hosting or data center technologies. Comprehensive knowledge in areas such as SIEM, endpoint security, and the Microsoft Security stack is crucial. Additionally, a degree in Engineering or Computer Science is highly preferred.

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What skills should a successful Product Manager - Cyber Security possess?

A successful Product Manager - Cyber Security at Macquarie Cloud Services should possess strong strategic thinking skills, an excellent understanding of customer insights, and the ability to perform detailed competitor analysis. They should also be adept at product development, operational enablement, and possess excellent documentation skills for writing clear product requirements.

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What does the product lifecycle management involve for the Product Manager - Cyber Security at Macquarie Cloud Services?

The Product Manager - Cyber Security is responsible for managing the full product lifecycle, which entails overseeing product introduction, business case development, market launches, and end-of-life strategies. This role involves collaborating cross-functionally to ensure alignment across teams and a smooth transition for products at every stage of their lifecycle.

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How does Macquarie Cloud Services support career growth for its Product Manager - Cyber Security?

Macquarie Cloud Services is committed to the career growth of its employees, providing various learning and development opportunities. The organization offers training such as Gallup strengths-based training, clear career pathways, and excellent internal mobility options that allow for advancement in your career while working in a supportive and innovative environment.

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Common Interview Questions for Product Manager - Cyber Security
Can you describe your experience with managing a product lifecycle?

In responding to this question, focus on specific products you have managed. Discuss how you approached each phase of the lifecycle, including market research, development, and end-of-life strategies, highlighting your skills in strategic planning and execution.

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What approaches do you use to gather customer insights?

Demonstrate your methods for collecting customer feedback, such as surveys, user testing, and data analytics. Explain how you use this information to inform product development and enhancements, ensuring alignment with market needs.

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How do you stay current with Cyber Security trends?

Share resources you rely on, such as industry publications, webinars, and networking within professional associations. It's crucial to show your commitment to continuous learning and how you apply this knowledge in your product strategies.

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Describe a challenging project you worked on as a product manager and how you overcame obstacles.

Be prepared to detail a specific project where you faced challenges, such as tight deadlines or resource limitations. Highlight your problem-solving skills and the strategies you implemented to navigate those challenges successfully.

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How do you approach pricing strategy for Cyber Security products?

Discuss your experience with pricing analysis, market research, and competitive pricing strategies. Explain how you integrate customer value perception in determining pricing, ensuring alignment with business objectives and market competitiveness.

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What metrics do you use to measure product success?

Talk about key performance indicators (KPIs) you track, such as customer retention rates, sales growth, user satisfaction scores, and market share. Relate how these metrics influence future product decisions and enhancements.

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How do you communicate product strategies to stakeholders?

Outline your strategy for communicating effectively with stakeholders, whether through presentations, detailed reports, or collaborative workshops. Emphasize adapting your message to different audiences.

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What strategies do you employ for maintaining vendor relationships?

Share examples of how you have successfully built and maintained relationships with vendors. Discuss your approach to communication, contract management, and conflict resolution.

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How do you approach competitor analysis in Cyber Security?

Explain your methods for conducting competitor analysis, such as SWOT analysis. Illustrate how this research informs your product development and positioning strategies within the Cyber Security market.

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What is your experience with operational enablement for new products?

Provide insights into how you have developed and executed operational procedures for new Cyber Security products. Discuss your collaboration with teams to ensure a successful product launch and user adoption.

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Founded in 1992, Macquarie Telecom (ASX: MAQ) provides an end-to-end business communications platform that enables customers to make faster decisions on how to run and grow their businesses with confidence. When you rethink the way hosting and tel...

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DATE POSTED
March 28, 2025

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