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Assistant Store Director

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

 

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave 

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

Provides direction related to operations, processes, and conditions of the store. Plans, directs, and supervises the team in the day-to-day operation of the store. Is responsible for the selection, training and development, and performance management for all team members in span of care. Develops strategies to improve customer service, drives store sales and increases profitability. Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient. Ensures that all products and displays are merchandised effectively to maximize sales and profitability. Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas. Works in a manner that reflects the Meijer brand and values.


 

Purpose: 

Key responsibilities for this position include:

  • Overall operations responsibility across food and general merchandise areas.
  • Management across the store of planograms, seasonal resets, and endcaps.
  • Engaging team members and leadership to provide the best possible shopping experience for our customers.
  • Creates a culture that drives positive team member engagement to retain talent as well as recruit new talent to meet forecasted staffing needs.
  • Identifying, selecting, and developing talent within the store.
  • Upholding the cultural standards and values via open, clear, and effective communication.
  • Assessing the financial results of the store, implementing, and executing appropriate business strategies to drive store profitability and results.
  • Developing strategies to improve customer service, store sales and profitability.
  • Ensuring customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
  • Ensuring that all products and displays are merchandised to maximize sales and profitability.
  • Being a strong community partner by cultivating relationships in the local community to support the Meijer brand.

What You’ll be Doing:

Ability to assist the Store Director in running the overall store operations as needed.

  • Leads performance management activities for leaders and team members while making decisions on performance ratings, career development and promotion potential.
  • Attracts, selects, and retains a team that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
  • Responsible for daily communication with team, leading huddles to share financial performance, customer feedback, recognition, and other important information.
  • Drives candid and open communication within the store built on Meijer’s philosophy of Care and Accountability.
  • Communicates product freshness standards and ensures that processes and procedures are followed.
  • Responsible for all store operations in absence of the Store Director.
  • Verifies that all operations are run in a manner consistent with Meijer’s and local authorities’ Food Safety standards.
  • Through personal involvement, assist in creating a connection with the communities and customers we serve.
  • Delivers on key performance metrics which includes sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
  • Driver of new implementations/initiatives identified by store operations. Remains informed and aware of the changing macro environment and customer desires and drives strategies to keep Meijer competitive.
  • Involved in daily DSD execution, backroom and salesfloor excellence.
  • Keeps current on competitive trends and strengths and weaknesses of current competitors.
  • Follows company merchandising planograms and uses 85/15 to design plans including (but not limited to) ordering, weekly ad set/seasonal assortments, displays & pricing.
  • This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

  • Bachelor’s degree or equivalent experience.
  • Minimum 5+ years of retail/grocery/operations management/customer service experience.
  • 4+ years of progressive leadership experience.
  • A passion to lead those in span of care while providing industry leading service.
  • Demonstrates proactive/creative thinking and applies it to the business.
  • A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
  • A strong business acumen. 
  • An innovative attitude to help Meijer set the industry standard.
  • A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Store Director, Meijer

Are you ready to lead and inspire in a dynamic retail environment? Join Meijer as an Assistant Store Director in Bath Twp - East Lansing, MI, where you’ll play a key role in shaping a store that’s not just about products, but about people and community. Here, we prioritize your growth and development alongside our commitment to customer service. As the Assistant Store Director, you’ll be responsible for daily operations, guiding a talented team, and implementing strategies to enhance customer experiences while driving sales. You’ll handle the planning and supervision of all store activities, ensuring everything runs smoothly—from managing merchandising displays to forecasting staffing needs. We offer a wealth of benefits, including weekly pay, flexible scheduling, paid parental leave, and educational assistance that makes you feel valued. Our workplace culture emphasizes personal connections with both team members and the community. This position empowers you to foster inclusivity, drive team engagement, and evaluate financial performance, helping to create an environment that reflects the Meijer brand. If you’re passionate about leading a team that thrives on providing top-notch customer service and innovative shopping experiences, then we can’t wait for you to join our family. Your career at Meijer is more than just a job—it’s a journey toward personal and professional fulfillment. Take the next step in your career and encourage others while doing it. Apply today!

Frequently Asked Questions (FAQs) for Assistant Store Director Role at Meijer
What are the responsibilities of the Assistant Store Director at Meijer in Bath Twp - East Lansing, MI?

As an Assistant Store Director at Meijer, your responsibilities encompass overseeing store operations, supervising team members, and ensuring that customer needs are met with top-tier service. You’ll manage the daily activities within the store, from execution of merchandising plans to financial assessments, and strategize on improving both customer satisfaction and sales performance.

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What qualifications are required for the Assistant Store Director position at Meijer?

To be successful as an Assistant Store Director at Meijer, you'll need a bachelor's degree or equivalent experience, along with a minimum of five years in retail or grocery management roles. Additionally, you should have at least four years of progressive leadership experience, showcasing abilities in team development, customer service excellence, and business acumen.

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How does Meijer support employee development for the Assistant Store Director role?

At Meijer, employee development is crucial. As an Assistant Store Director, you’ll have access to various programs aimed at personal growth and career advancement. From team management development to training in customer service strategies, Meijer offers resources and opportunities to ensure you and your team thrive.

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What is the expected work environment for an Assistant Store Director at Meijer in Bath Twp - East Lansing, MI?

The work environment for the Assistant Store Director at Meijer is dynamic and fast-paced, emphasizing teamwork and community engagement. You'll lead a diverse team while managing daily operations in a retail setting that values customer service and community relations. Being community-oriented is essential, as you'll strengthen connections with customers and local partnerships.

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What benefits does Meijer offer to Assistant Store Directors?

Meijer offers competitive benefits for Assistant Store Directors, including weekly pay, flexible scheduling, paid parental leave, educational assistance, and a team member discount. These benefits enhance job satisfaction, ensuring that you feel valued for your hard work and commitment to our community.

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Common Interview Questions for Assistant Store Director
How do you prioritize tasks when managing a busy store environment as an Assistant Store Director?

Focus on assessing the needs of the store, customer service demands, and team performance. Effective time management and the ability to delegate tasks are essential. Highlight specific examples from your past experience where you successfully prioritized multiple duties.

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Can you provide an example of how you've handled a difficult customer situation?

Discuss a specific instance where you effectively resolved a customer complaint, emphasizing your approach in listening, empathizing, and providing a solution. Showcase your commitment to customer satisfaction and how you maintained Meijer’s values during the process.

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What strategies do you use to keep your team motivated?

Explain techniques such as regular performance check-ins, team recognition programs, and fostering an inclusive environment where team members feel valued and supported. Share examples that reflect your leadership style and its positive impact on team morale.

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How do you manage store profitability as an Assistant Store Director?

Discuss your experience with analyzing sales data, identifying areas of improvement, and implementing strategic promotions. Highlight your understanding of merchandising and how it impacts profitability, as well as specific metrics you track to inform your decisions.

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How would you implement new initiatives at the store level?

Talk about the importance of communication, training, and assessment of the initiative's effectiveness. Describe your method for introducing new programs, gathering feedback from your team, and making necessary adjustments to drive success.

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What role does community involvement play in your approach as an Assistant Store Director?

Emphasize that community relationships are vital for Meijer’s brand image and performance. Share how you’ve actively engaged with local organizations or initiatives, enhancing customer relationships and supporting community needs.

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Describe a time when you had to lead your team through a significant change.

Provide a clear example where you guided your team through a transition such as policy changes or new technology. Discuss how you communicated the reasons for change and supported team members through the adaptation process.

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How do you ensure merchandising standards are met in the store?

Explain your methods for overseeing product placement, compliance with planograms, and conducting regular merchandising audits. Discuss how you work with your team to maintain high standards and drive sales through effective displays.

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What techniques do you use to enhance the customer experience in the store?

Share strategies like thorough staff training, customer feedback collection, and maintaining product freshness. Highlight your commitment to creating a positive atmosphere where customers feel valued and recognized.

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How do you approach hiring and retaining team members in your store?

Discuss your recruitment strategies, focusing on attracting diverse talent and creating a workplace culture that promotes inclusivity. Mention your plans for employee development and retention to build a dedicated and effective team.

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Meijer, it's not just a brand name, it’s a family name. Founded by Hendrik and Gezina Meijer and their children in 1934, and still family owned today, we treat our Team Members like they’re family. We want to see them happy, growing, and successfu...

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Full-time, on-site
DATE POSTED
March 29, 2025

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