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People Operations Coordinator

Company Description

MGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities within the Greensboro and surrounding areas.
 
We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.

Job Description

This position reports directly to the Director of People Operations.  Facilitates tasks and compliance from the candidate’s acceptance to the candidate’s orientation to ensure a smooth and positive onboarding experience. Introduces candidate to the Company’s inclusive workplace culture and creates a favorable impression of the Company. Maintains compliance with federal, state, and local regulatory requirements.

Duties and Responsibilities

  • Works on the day-to-day employee issues and enforces organization policies and practices
  • Provides administrative/clerical support to the human resources department and recruiting team
  • Oversees new hire on-boarding/off-boarding procedures including new hire paperwork, employee orientation, processing background checks, and ensuring all necessary paperwork is properly completed and submitted
  • Assists in organizing, coordinating, and executing human resource projects and processes for the organization
  • Creates and performs regular audits by generating reports to ensure accuracy and compliance, and to accurately respond to HR data requests
  • Ensure candidate records reflect current work status and correct demographic information
  • Coordinate with the recruiting team and other support staff to ensure employees are adhering to local, state, and federal standards
  • Enter all new hire data, ensuring the integrity of all data entered
  • Supports and executes the mission, ethics, and goals of the company effectively
  • Performs all other duties delegated by the Director of People Operations

Qualifications

  • High attention to detail
  • Demonstrate ability to work in a fast-paced environment and maintain a high level of confidentiality 
  • Excellent time management and prioritization skills
  • Ability to communicate effectively
  • Proficient with computer applications and software
  • Previous office or data entry experience
  • Workday experience

Additional Information

Benefits are available to eligible employees on the first of the month after 30 days of employment and include:

  • Base compensation is $21-24 hourly 
  • Health, Dental & Vision Coverage
  • Health Savings Accounts (HSA-available if enrolled in high deductible plan)
  • Flexible Spending Accounts (FSA & LPFSA)
  • Dependent Care Reimbursement Accounts (DCRA)
  • Employee Assistance Program (EAP-available if enrolled in Health plan)
  • 401(k) retirement plan
  • Paid Time Off (PTO)
  • 100% Company Paid Basic Life Insurance (if enrolled in Health plan)
  • Voluntary Life Insurance
  • Short & Long-Term Disability
  • Critical Illness/Accident Insurance
  • Hospital Indemnity Insurance
  • Identity Protection Plan
  • Legal Care Plan
  • Pet Discount Program

All your information will be kept confidential according to EEO guidelines.

MGA Homecare Glassdoor Company Review
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CEO of MGA Homecare
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W. Bradley Bennett
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Average salary estimate

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$43680K
$49920K

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What You Should Know About People Operations Coordinator, MGA Homecare

At MGA Homecare, we’re excited to announce the opening for a People Operations Coordinator in Greensboro, NC! In this pivotal role, you'll report directly to the Director of People Operations and play a crucial part in creating a positive onboarding experience for our new hires. As a People Operations Coordinator, you'll work day-to-day with employee issues while ensuring compliance with policies, local, state, and federal regulations. Your organizational skills will shine as you oversee the onboarding and offboarding processes, including handling new hire paperwork and background checks. Besides administrative support to both the HR and recruiting teams, you'll coordinate with various departments to maintain an inclusive culture that resonates with our values of compassion and integrity. Your attention to detail and ability to manage multiple tasks will be essential, especially when creating regular audits and reports that guarantee compliance with HR data requests. If you're ready to make a difference in the lives of our employees and contribute to the mission of delivering high-quality clinical care, we’d love for you to join our dynamic team at MGA Homecare!

Frequently Asked Questions (FAQs) for People Operations Coordinator Role at MGA Homecare
What are the primary responsibilities of a People Operations Coordinator at MGA Homecare?

As a People Operations Coordinator at MGA Homecare, you'll be responsible for overseeing the onboarding and offboarding of employees, ensuring compliance with regulatory requirements, providing administrative support to the HR department, and conducting regular audits. Your role is key to maintaining an inclusive workplace culture and ensuring that hires have a smooth transition into their new positions.

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What qualifications do I need to apply for the People Operations Coordinator position at MGA Homecare?

To be considered for the People Operations Coordinator position at MGA Homecare, applicants should have high attention to detail, effective communication skills, and proficiency with computer applications. Previous office or data entry experience is necessary, along with solid time management abilities. Familiarity with Workday software is also preferred.

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How does MGA Homecare support the continuous development of a People Operations Coordinator?

MGA Homecare is dedicated to the growth of its employees, including the People Operations Coordinator. Regular training, mentorship opportunities, and involvement in HR-related projects allow for continuous professional development. Our culture emphasizes support and teamwork, ensuring that you're equipped to excel in your role.

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What is the work environment like for a People Operations Coordinator at MGA Homecare?

The work environment at MGA Homecare is fast-paced yet supportive. As a People Operations Coordinator, you'll work within a collaborative team focused on creating a positive employee experience. The inclusive workplace culture fosters engagement, ensuring employees feel valued and motivated.

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What employee benefits does MGA Homecare offer for the People Operations Coordinator role?

MGA Homecare offers a comprehensive benefits package to eligible employees, including competitive hourly compensation, health, dental, and vision coverage, a 401(k) retirement plan, paid time off, and various insurance options. Additional perks such as employee assistance programs and discounts show our commitment to employee well-being.

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Common Interview Questions for People Operations Coordinator
How do you ensure compliance in onboarding processes as a People Operations Coordinator?

To ensure compliance in onboarding, I focus on meticulous attention to detail, verifying that all necessary documents are completed accurately and submitted on time. I also stay updated on current regulations to make sure our onboarding process aligns with federal, state, and local guidelines.

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Can you describe your experience with HR software, specifically Workday?

In my previous roles, I have gained significant experience with Workday, including managing employee data and generating reports. I feel comfortable navigating the software to ensure data integrity and compliance, and I'm eager to leverage this experience at MGA Homecare.

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What strategies do you use to foster an inclusive workplace culture?

Fostering an inclusive workplace culture starts with open communication and engagement. I have found that actively seeking employee feedback and prioritizing diversity in hiring contributes significantly to a culture where everyone feels valued and included.

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How do you handle employee issues as they arise in the role of People Operations Coordinator?

When handling employee issues, my approach is to listen attentively, understand the context, and verify the facts before taking any action. I then consult the relevant policies to ensure that any resolution aligns with the organization's values and culture.

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What methods do you use to maintain organization and prioritize tasks in a fast-paced environment?

I maintain organization and prioritize tasks by using digital tools like calendars and task management apps. I also categorize my tasks based on urgency and importance, allowing me to stay ahead of deadlines and ensure nothing falls through the cracks.

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Describe a successful onboarding experience you facilitated.

In a prior position, I developed a comprehensive onboarding program that included an orientation session, buddy system and clear communication of role expectations. The positive feedback from new employees indicated that they felt welcomed and prepared to start their new roles.

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How do you manage to maintain confidentiality in HR-related tasks?

Maintaining confidentiality is paramount in HR. I adhere to strict data protection protocols, ensuring that sensitive information is accessible only to authorized personnel while fostering an atmosphere of trust among employees regarding their personal details.

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What motivates you to excel as a People Operations Coordinator?

My motivation comes from the impact that effective HR practices have on employee satisfaction and organizational success. Knowing that my work contributes to a positive workplace culture and enhances employee engagement inspires me to excel.

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How do you ensure accurate data entry for new hires?

To ensure accurate data entry, I double-check all information entered against official documents and use consistent naming conventions for ease of tracking. I also create regular audits to identify any discrepancies proactively.

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Why do you want to work as a People Operations Coordinator at MGA Homecare?

I am drawn to MGA Homecare because of its commitment to compassionate care and its supportive workplace culture. I believe my values align with those of the company, and I’m excited about the opportunity to contribute to your mission of improving lives.

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MGA Homecare provides exceptional services, resources, and support to families navigating in-home care for children with specialized medical needs.

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Full-time, on-site
DATE POSTED
March 29, 2025

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