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Pharmacy Technician Intake Coordinator

Company Description

Since 1981, Ward Road Pharmacy (WRP) has proudly served our community with excellence, specializing in Long Term Care, Compounding, and Homecare Products. We’re your friendly, local alternative to large corporate pharmacies—a “one-stop shop” for prescription and homecare supplies. Our daily delivery service ensures patients and facilities get what they need, when they need it. At Ward Road Pharmacy, we live by our motto: “Large enough to serve and small enough to care.”

We are seeking a detail-oriented and organized Pharmacy Technician Intake Coordinator to join our team. The ideal candidate will be responsible for accurately entering patient and prescription information into our pharmacy system, coordinating the intake process, and ensuring seamless communication between patients, healthcare providers, and the pharmacy team.

Job Description

  • Data Entry: Accurately enter patient information, prescription details, and other relevant data into the pharmacy management system.
  • Intake Coordination: Manage the intake process for new patients, including collecting necessary documentation and verifying insurance information.
  • Communication: Serve as a liaison between patients, healthcare providers, and the pharmacy team to ensure timely and accurate processing of prescriptions.
  • Record Keeping: Maintain and update patient records, ensuring all information is current and accurate.
  • Compliance: Ensure all data entry and intake processes comply with HIPAA regulations and other relevant laws and guidelines.
  • Customer Service: Provide excellent customer service by addressing patient inquiries and resolving any issues related to prescription processing.
  • Collaboration: Work closely with pharmacists and other pharmacy staff to ensure efficient workflow and high-quality patient care.

Qualifications

  • Education: High school diploma or equivalent; pharmacy technician license.
  • Experience: Previous experience in a pharmacy setting or data entry role preferred.
  • Skills:
    • Strong attention to detail and accuracy.
    • Excellent organizational and time management skills.
    • Proficient in using pharmacy management software and other relevant computer applications.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
  • Knowledge: Understanding of medical terminology and pharmacy operations

Additional Information

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Vision insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Paid holidays
  • Competitive pay starting out at $25-$30/hour

Schedule:

  • Full-time, 8-hour shift, Monday through Friday

Shift availability:

  • Day Shift (8:30 AM – 5:00 PM)

Work Location:

  • Ward Road Pharmacy, 6590 Holman St, Arvada, CO 80004

All your information will be kept confidential according to EEO guidelines.

#IND123-WR

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Average salary estimate

$57200 / YEARLY (est.)
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$52000K
$62400K

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What You Should Know About Pharmacy Technician Intake Coordinator, MGA Homecare

At Ward Road Pharmacy, our philosophy is simple: we're large enough to serve, yet small enough to care, and we're looking for a Pharmacy Technician Intake Coordinator to join our dedicated team in Arvada, CO! If you thrive in a friendly environment and possess a keen eye for detail, this might be the perfect opportunity for you. As a valued member of the Ward Road Pharmacy family, your primary responsibilities will include accurately entering patient and prescription information into our management system and coordinating the intake process for new patients. You'll be the vital link between patients, healthcare providers, and our pharmacy team, ensuring that everyone is on the same page for swift and accurate prescription fulfillment. In addition, you'll maintain comprehensive patient records, diligently adhering to HIPAA regulations to ensure their security. Customer service is key in this role; your friendly demeanor and problem-solving skills will help address patient inquiries and ensure their needs are met. If you're organized, have strong communication skills, and a passion for pharmacy operations, we'd love to hear from you. Join us at Ward Road Pharmacy, where together, we make a difference in our patients' lives!

Frequently Asked Questions (FAQs) for Pharmacy Technician Intake Coordinator Role at MGA Homecare
What does a Pharmacy Technician Intake Coordinator at Ward Road Pharmacy do?

A Pharmacy Technician Intake Coordinator at Ward Road Pharmacy is responsible for managing the intake process for new patients, which involves accurately entering patient information, coordinating communication among patients and healthcare providers, and ensuring compliance with regulations like HIPAA.

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What qualifications are required for the Pharmacy Technician Intake Coordinator position at Ward Road Pharmacy?

To qualify as a Pharmacy Technician Intake Coordinator at Ward Road Pharmacy, candidates need a high school diploma or equivalent, a pharmacy technician license, and preferably previous experience in a pharmacy or data entry role. Strong organizational and communication skills are also vital.

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What skills are essential for a Pharmacy Technician Intake Coordinator at Ward Road Pharmacy?

Essential skills for a Pharmacy Technician Intake Coordinator at Ward Road Pharmacy include strong attention to detail, effective time management, proficiency with pharmacy management software, and excellent communication and interpersonal skills.

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How does Ward Road Pharmacy support its Pharmacy Technician Intake Coordinators?

Ward Road Pharmacy supports its Pharmacy Technician Intake Coordinators through competitive pay ranging from $25-$30/hour, comprehensive benefits including health and dental insurance, and an engaging work environment where collaboration and professional growth are encouraged.

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What is the typical work schedule for a Pharmacy Technician Intake Coordinator at Ward Road Pharmacy?

The typical work schedule for a Pharmacy Technician Intake Coordinator at Ward Road Pharmacy is full-time, Monday through Friday, with day shifts from 8:30 AM to 5:00 PM.

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Common Interview Questions for Pharmacy Technician Intake Coordinator
Can you describe your experience with data entry in a pharmacy setting?

When answering this question, highlight any previous pharmacy or data entry roles you have held, emphasizing your attention to detail and accuracy when entering sensitive patient information.

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How do you ensure compliance with HIPAA regulations?

To effectively address this question, discuss your understanding of HIPAA regulations and describe specific procedures you've followed in past roles to maintain patient confidentiality and data security.

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How do you handle difficult patient inquiries?

Give an example of a situation where you resolved a patient's issue, showcasing your communication skills and ability to remain calm under pressure while providing excellent customer service.

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What strategies do you use to manage your time and prioritize tasks?

Discuss methods such as creating to-do lists or using digital tools to help prioritize daily responsibilities, ensuring timely completion of tasks without compromising quality.

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Can you explain the importance of accurate patient information entry?

In answering this question, emphasize how accurate data entry is critical for patient safety, effective communication among healthcare teams, and compliance with regulations, minimizing errors in medication dispensing.

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What steps would you take if you discovered a discrepancy in a patient's prescription?

Explain the importance of promptly addressing discrepancies, including communicating with relevant parties, verifying the information, and ensuring that the patient receives the correct medication.

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How do you maintain a collaborative work environment in a pharmacy?

Share experiences in working as part of a team, emphasizing how you value open communication, support others' roles, and contribute to a positive atmosphere for high-quality patient care.

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What experience do you have with pharmacy management software?

Discuss any specific software you've used, describing your proficiency and how you've utilized it to manage patient information, prescriptions, and workflow effectively.

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How do you keep updated with changes in pharmacy regulations and practices?

Mention any professional development practices, such as attending workshops or reading industry publications, that help you stay informed about changes to regulations and enhancements in pharmacy practice.

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What do you enjoy most about working in a pharmacy?

Convey your passion for patient care and how working in a pharmacy allows you to contribute positively to the community, making a difference in patients' lives through accurate medication management and support.

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DATE POSTED
March 21, 2025

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