Learning & Skills Optimisation Consultant

As a Learning & Skills Optimisation Consultant at M&G, your primary responsibilities will include growing a culture of learning by supporting impactful blended and technology-enabled skill development. You'll be involved in executing the digital learning strategy, optimizing learning platforms like Viva Learning and Workday, managing cross-functional projects, and consulting across the organization to address prioritized learning needs. Additionally, you will develop compelling digital learning campaigns that drive business impact and enhance the learner experience.

To qualify for the Learning & Skills Optimisation Consultant role at M&G, candidates should possess strong relationship-building skills, the ability to communicate effectively across various audience levels, and experience in utilizing data for decision-making. Familiarity with learning methodologies, digital learning platforms, and content curation is also preferred. A proactive approach to identifying innovations in learning technology will greatly benefit your application.

M&G is committed to the professional development of its employees, offering opportunities for continuous learning and skill enhancement. As a Learning & Skills Optimisation Consultant, you'll be responsible for driving a culture that encourages colleagues to take charge of their career growth. The company provides flexible working arrangements to accommodate diverse needs while fostering an inclusive environment for all its employees.

The company culture at M&G is centered around integrity, collaboration, and accountability. As a Learning & Skills Optimisation Consultant, you'll be part of a high-performing HR Centre of Expertise that thrives on developing people capabilities and delivering exceptional learner experiences. M&G values diversity and inclusivity, ensuring an exceptional workplace for all talents, making it an exciting place to work.

Learning & Skills Optimisation Consultants at M&G primarily work with digital learning platforms including Viva Learning, Workday, LinkedIn, and Go1. Your role will involve optimizing these platforms to enhance the learner experience, as well as utilizing various authoring and graphic design tools for content creation. This ensures that the learning programs are effective, engaging, and aligned with the company's strategic objectives.

In your response, highlight your specific experiences with Workday or other digital learning platforms. Discuss how you have used these tools to enhance learning experiences and mention any campaigns or projects you’ve led that improved ROI or learner engagement. Validating your expertise with tangible examples will showcase your suitability for the Learning & Skills Optimisation Consultant role.

Discuss your understanding of the importance of inclusivity in learning and how you adapt your strategies to cater to various learning styles. Mention specific techniques you employ to gather feedback from different audience segments and how you utilize that data to inform your learning strategies. This will illustrate your ability to design effective learning experiences at M&G.

Talk about the importance of utilizing key data metrics to evaluate learning programs. Share the techniques you employ, such as learner feedback, performance metrics, and ROI analysis, to measure the effectiveness and areas for continuous improvement. Providing examples from past experiences will strengthen your answer.

Here, share a compelling story that showcases your project management skills. Detail how you coordinated between different departments, handled challenges, and achieved common goals. Touch upon the importance of clear communication and collaboration, which are essential traits for a Learning & Skills Optimisation Consultant at M&G.

Provide examples of innovative learning technologies you have successfully integrated into training programs. Discuss the positive impacts these technologies had on learner engagement or skill retention. This will demonstrate your ability to identify and implement effective learning solutions for M&G.

In your response, express your understanding of M&G's organizational values and how they align with creating a strong learning culture. Discuss your strategies for fostering an environment where employees feel motivated to pursue their development, along with specific initiatives you would implement to promote learning and collaboration.

Answer this by outlining the objectives of the campaign, the strategies you used, and the results achieved. Emphasize metrics such as engagement rates, learner satisfaction scores, or business outcomes that demonstrated the success of the campaign, showcasing your ability to drive impactful learning initiatives.

Discuss common challenges such as keeping up with technological changes, meeting diverse learning needs, and demonstrating ROI. Illustrate your proactive approach to addressing these challenges by suggesting specific strategies you would employ to overcome them while ensuring a positive learner experience at M&G.

Detail your strategies for keeping abreast of industry trends, such as participating in professional development workshops, networking with other professionals, or engaging with relevant online communities. Sharing your commitment to lifelong learning will resonate well with M&G's focus on continuous improvement.

Highlight the importance of building strong relationships with stakeholders and understanding their needs. Discuss your collaborative approach, including regular check-ins, soliciting feedback, and leveraging key data points to inform decision-making. This will display your readiness to work effectively within M&G's structure.