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Inside Sales Professional

Overview

Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? As an Inside Machine Sales Specialist, you’ll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You’ll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors. 

 

Starting Salary Range: $50K-$65K base salary with bonus potential based on performance.

 

Benefits include:

  • Paid Time Off + 8 company paid holidays.
  • Medical, Dental and Vision insurance options for Employee and Family
  • Disability & Life Insurance Packages
  • Competitive Retirement Plan
  • Tuition Reimbursement – available to FT employees with 1 year+ of service
  • Employee Assistance program (EAP)
  • Additional supplemental offerings and discount programs
  • Employee Referral Program

Responsibilities

  • Handle walk in customers inquiring about new and used machines.
  • Drive and encourage the retail experience from a sales standpoint.
  • Qualify and manage an assigned customer list.
  • Perform new customer interactions to the local store and handling of online applications.
  • Make outbound/cold calls to potential customers and follow up on leads.
  • Understand customers' needs and identify sales opportunities.
  • Answer potential customers' questions and send additional information via phone, text, and email.
  • Keep up with product and service information and updates.
  • Explain and demonstrate features of products and services.
  • Staying informed about competing products and services.
  • Close sales and achieve sales targets.
  • Complete ongoing training and development programs.

Qualifications

  • Prior experience in dealership sales is preferred.
  • Strong customer orientation – able to work with customers to understand their needs and solve challenges.
  • Strong entrepreneurial drive and work ethic – take ownership for your territory and pride in it.
  • Competitive nature and driven to succeed.
  • Proficiency in Microsoft Office and CRM software.
  • Proficient in communication, both written and verbal.
  • Excellent organizational skills and the ability to multitask.
  • Displays exceptional customer service, phone and cold calling skills.
  • Strong listening and sales skills.
  • Ability to achieve targets and goals.
  • Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.  

 

This job description is not intended to be all-inclusive.  Your supervisor may request and assign similar duties.   

 

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. A background check and drug test are required as part of our pre-employment process.

 

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace.  

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Professional, Milton CAT

Are you ready to take your sales career to the next level? Milton CAT in Clifton Park is looking for an enthusiastic Inside Sales Professional to join our dynamic team! This role presents a fantastic opportunity to engage with clients in the heavy equipment industry, and you'll be able to work closely with both our local branch and other dealerships across New England and New York. You’ll be hands-on with potential customers, helping them find the perfect machines for their needs in industries ranging from construction to agriculture and forestry. Your starting salary will range from $50K to $65K, plus bonus potential based on your performance! We offer a range of benefits including paid time off, healthcare options, a competitive retirement plan, and tuition reimbursement for full-time employees after one year. As our Inside Sales Professional, you’ll handle everything from welcoming walk-in customers to making outbound calls. You will qualify an assigned customer list, manage inquiries, and ultimately close sales while achieving targets. Your strong communication and organizational skills will shine as you perform ongoing training and stay updated on product knowledge, ensuring you provide exceptional service to our clients. If you have the entrepreneurial spirit and the drive to excel in sales, Milton CAT is the place for you! Come join us to deliver top-notch service and thrive in a challenging yet rewarding environment.

Frequently Asked Questions (FAQs) for Inside Sales Professional Role at Milton CAT
What are the main responsibilities of the Inside Sales Professional at Milton CAT?

As an Inside Sales Professional at Milton CAT, your primary responsibilities include handling walk-in customers, qualifying and managing an assigned customer list, making outbound calls to potential customers, and following up on leads. You'll also need to stay informed about product updates and understand customer needs to close sales effectively.

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What qualifications does Milton CAT look for in an Inside Sales Professional?

Milton CAT seeks an Inside Sales Professional with prior dealership sales experience, strong customer orientation, and excellent communication skills. A competitive nature, proficiency in Microsoft Office and CRM software, and the ability to multitask and manage customer interactions are also essential for this role.

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What is the salary range for the Inside Sales Professional position at Milton CAT?

The Inside Sales Professional position at Milton CAT offers a competitive starting salary range of $50K to $65K, with additional bonus potential based on performance. It's a rewarding opportunity for those who excel in sales!

Join Rise to see the full answer
What benefits does Milton CAT provide for Inside Sales Professionals?

Milton CAT offers various benefits for Inside Sales Professionals, including paid time off, healthcare options, life and disability insurance, a competitive retirement plan, and tuition reimbursement for full-time employees after one year of service, among other supportive programs.

Join Rise to see the full answer
Is prior experience in the heavy equipment industry necessary for the Inside Sales Professional role at Milton CAT?

While technical knowledge and experience in the heavy equipment industry can be beneficial, Milton CAT primarily values enthusiasm and a willingness to learn about equipment and services in their Inside Sales Professional candidates. Your drive to achieve sales targets and connect customers with the right solutions will be key!

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Common Interview Questions for Inside Sales Professional
How do you qualify leads as an Inside Sales Professional?

To qualify leads, focus on asking open-ended questions to understand the specific needs and challenges of potential customers. Listen carefully to their responses and identify how your products can meet these needs, ensuring you match the right solutions.

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Describe a time you overcame an objection from a customer.

When faced with objections, it’s crucial to listen empathetically and acknowledge the customer's concerns. Share experiences of similar cases where you've successfully resolved issues and outline how your product or service will provide value.

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What techniques do you use to build relationships with clients?

Building relationships involves consistent communication and active listening. Use follow-up calls and emails to maintain contact and ensure clients feel valued. Personalizing interactions and showing genuine interest in their needs will deepen those connections.

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How do you stay informed about product updates and industry trends?

I regularly read industry publications, participate in webinars, and engage in continuing education courses. Staying connected with colleagues and networking at industry events also helps keep me informed about developments and trends in the heavy equipment sector.

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Can you explain how you handle multiple sales processes simultaneously?

Effective time management and organization are key. I prioritize tasks based on deadlines and customer urgency, using CRM tools to track interactions and follow-ups, ensuring no lead falls through the cracks while maintaining quality communication.

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What do you think is most important when cold calling potential customers?

Confidence and preparation are crucial. Knowing your product inside and out helps instill confidence. Tailoring your pitch to meet the potential customer’s needs while listening intently allows for a more engaging conversation.

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How do you demonstrate product features to potential customers?

I make product demonstrations interactive by highlighting key features and benefits relevant to the customer's needs. Using visual aids, such as presentations or videos, can enhance understanding and engage the customer more effectively.

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What motivates you in a sales environment?

I’m motivated by the challenge of reaching targets and the satisfaction of solving customer problems. Knowing that my efforts contribute to their success drives me to continuously improve my skills and seek out new opportunities.

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How do you adapt your sales strategy based on the customer?

Adapting my sales strategy involves carefully assessing and understanding each customer's unique situation. I tailor my approach based on their specific challenges and preferences, ensuring my solutions align closely with their needs for optimal results.

Join Rise to see the full answer
What is your approach to teamwork in a sales environment?

Teamwork is essential in sales. I believe in collaborating closely with my peers, sharing leads, insights, and strategies. Working together and supporting one another helps create a more effective sales environment and drives success for the entire team.

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Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York. We are a private company, founded in 1960, owned by the f...

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Full-time, on-site
DATE POSTED
April 8, 2025

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