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Group Product Manager

We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB. 


About the Team

Our Product team is the beating heart of MYOB. From discovery through to delivery plus Data and Insights, it’s made up of a broad and multi-disciplined group of specialists focused on designing products that help our customers optimise their business potential and creating best-in-class customer and user experiences.


You’ll be part of a Product team responsible for creating innovative, forward-thinking products that people enjoy using. The customer is at the centre of everything we do, and we’re always working to learn what they need from MYOB.

In this role, you are a committed, innovative, and inspiring leader, who provides clear focus and direction for your product portfolio. You are passionate about understanding the current and future needs of the customer to help define the product vision and bring it to life. You love to think, do, and learn!


As the Group Product Manager, you will lead Product Managers and Senior Product Managers in the development and delivery of software capabilities for MYOB's core customer group. Working closely with the senior leadership team, you will use your vision and creativity to define, prioritise and achieve our strategic business goals.

You will play a meaningful role as a People Leader, defining the team’s structure and ways of working to ensure we are positioned for long term success. You will be a coach and mentor for your team members while sustaining high employee engagement throughout your teams.


We're looking for people with the following expertise, does this sound like you?

- Commercially oriented, skilled in customer and data-led decision making and confident in exercising judgement in commercial analysis to provide great recommendations.

- Highly developed management and leadership skills at a senior level in a SaaS or digital Product environment, with extensive experience in balancing priorities

- Strong leadership skills including people management, coaching/mentoring, critical thinking, facilitation, change leadership, and team development

- Experience in managing high-performance product capabilities, utilising agile methodologies

- Experience in cloud SaaS products is crucial such as ERP, Payroll, CRM , Workforce Management or other business management capabilities.

- Ability to build trusting, significant relationships with customers, peers, team members, partners, and suppliers

- A consistent record of identifying and delivering innovative product and/or solutions to meet strategic and tactical operational requirements


Our Culture & Benefits 

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.  

🎥 See what it's like to work at MYOB and what we're all about.


🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team! 

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers 

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment 

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more! 

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution 

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more. 


We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.  


MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply!  Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement.  At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB.  So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!

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What You Should Know About Group Product Manager, MYOB

Welcome to MYOB, where we’re reimagining business management to empower companies across Australia and New Zealand! As the Group Product Manager, you’ll be right at the heart of our dynamic Product team, collaborating with an eclectic mix of specialists committed to elevating our customer experiences. Your innovative vision will shape our software capabilities aimed at MYOB’s core customer groups. In this role, you’ll lead a talented team of Product Managers and Senior Product Managers, directing them in crafting products that simplify business tasks and enhance user engagement. We are looking for someone who embodies leadership qualities and embraces the joy of discovery, ensuring your team remains inspirational and motivated. You’ll harness your commercial acumen and decision-making skills to understand and define the product vision, putting customer needs first. We believe that the ability to balance priorities is vital in today’s fast-paced SaaS environment, and your experience in cloud-based solutions like ERP or CRM is crucial. At MYOB, you’ll play a multi-faceted role, not just as a strategist, but as a mentor who nurtures talent, fosters innovation, and rallies your team toward achieving strategic goals. If you thrive on challenge and possess strong interpersonal skills, you'll feel right at home in our vibrant culture that welcomes diverse perspectives and values cutting-edge ideas. Join us as we push the boundaries of what's possible in business management. Your work truly matters here at MYOB!

Frequently Asked Questions (FAQs) for Group Product Manager Role at MYOB
What are the key responsibilities of a Group Product Manager at MYOB?

As a Group Product Manager at MYOB, your main responsibilities will focus on leading a team of Product Managers and Senior Product Managers in the development of innovative software capabilities. You'll oversee everything from ideation to execution, ensuring the product portfolio aligns with customer needs and strategic goals. Additionally, you’ll mentor your team, nurture their talents, and foster a collaborative work environment that prioritizes customer experience.

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What qualifications are needed for the Group Product Manager role at MYOB?

To excel as a Group Product Manager at MYOB, candidates should possess extensive experience in a senior-level management role within a SaaS or digital product environment. Key qualifications include strong leadership and people management skills, expertise in agile methodologies, and a proven track record of delivering successful product solutions. Experience in cloud-based products such as ERP, Payroll, CRM, and Workforce Management is critical.

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How does MYOB support career development for Group Product Managers?

MYOB is deeply committed to the growth of its employees, including Group Product Managers. We offer numerous professional development opportunities such as in-house training, conferences, and access to resources like LinkedIn Learning. Leaders at MYOB are encouraged to create a learning environment, ensuring team members are continually evolving in their skills and knowledge.

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What makes MYOB's product team unique for a Group Product Manager?

The product team at MYOB stands out due to its dynamic, multi-disciplined structure focused on putting the customer at the center of all decisions. As a Group Product Manager, you’ll collaborate with specialists from various backgrounds, fostering innovative ideas and diverse perspectives that result in exceptional products tailored to meet customer needs.

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What is the work culture like at MYOB for Group Product Managers?

At MYOB, the work culture is inclusive and values diverse ideas. As a Group Product Manager, you’ll find an environment where all opinions are welcomed, and your contributions can make a significant impact. Our 'Culture Add' philosophy ensures that new hires enhance our vibrant community. With flexible work arrangements and a focus on wellbeing, MYOB fosters a positive atmosphere that encourages both personal and professional growth.

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Common Interview Questions for Group Product Manager
Can you describe your leadership style as a Group Product Manager?

When discussing your leadership style, focus on your ability to inspire and motivate your team. Give examples of how you’ve created a collaborative environment, utilized mentoring techniques, and fostered a culture of innovation and learning within your past teams.

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How do you prioritize product features as a Group Product Manager?

Explain your process for evaluating customer needs, market trends, and strategic goals when prioritizing features. Highlight your experience using data-driven decision-making to select features that deliver the most value to both customers and the business.

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What is your experience with agile methodologies?

Share specific instances where you successfully implemented agile methodologies within your product teams. Discuss the frameworks you've used (like Scrum or Kanban), how you've managed product backlogs, and your experience in facilitating agile ceremonies.

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How do you handle conflicts within your team?

Describe a situation where you successfully resolved conflict, emphasizing your communication skills and approach to finding common ground. Highlight your belief in the importance of feedback and open dialogue for fostering team cohesion.

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Can you give an example of a successful product launch you managed?

Provide details about an impactful product launch you led, focusing on your role in planning, strategy, and execution. Discuss how you monitored key performance metrics post-launch to evaluate success and any adjustments made based on feedback.

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How do you stay up to date with industry trends as a Group Product Manager?

Discuss your methods for continuous learning, such as attending industry conferences, participating in webinars, and engaging with professional networks. Explain how you leverage this knowledge to inform your product strategies and decisions.

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What strategies do you use to gather customer feedback?

Share the diverse methods you've employed to collect feedback from customers, like surveys, interviews, and user testing. Highlight how you analyze this feedback to guide improvements or innovations in your product offerings.

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Describe your experience with data analysis and decision making.

Detail your proficiency in utilizing analytics tools and dashboards to derive insights from data. Share examples of decisions you made based on this analysis and how it positively impacted the product and customer satisfaction.

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How do you motivate your team during challenging projects?

Share your strategies for maintaining team morale during tough times, such as recognizing achievements, fostering teamwork, and encouraging open communication. Discuss the importance of supporting each team member’s well-being.

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What role does customer empathy play in product management?

Discuss how understanding customer needs and pain points drives product strategies at MYOB. Share examples of how you’ve incorporated customer feedback into product development to enhance user experience and satisfaction.

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What do we do? We offer business management solutions. More than 50 of them, to be exact. Everything to help you with accounting, payroll, payments, retail point of sale, CRM and professional tax solutions - and more. We grow with you Once you st...

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Full-time, hybrid
DATE POSTED
February 17, 2025

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