Optometric Tech - Medical Assistant - job 1 of 2

As an Optometric Tech - Medical Assistant at Eyeglass World, your primary responsibilities include ensuring high-quality patient care, conducting preliminary examinations, maintaining patient records, and promoting visual screenings. You will also assist the optometrist by performing important pre-screening tests and handling necessary paperwork. Maintaining a professional atmosphere and ensuring the proper function of medical equipment are also key parts of your role.

To become an Optometric Tech - Medical Assistant at Eyeglass World, previous retail or optical experience is preferred but not required. What matters most is your strong customer service skills, attention to detail, ability to learn quickly, and effective communication. Being organized, good at multitasking, and capable of providing clear instructions to customers will set you up for success in this role.

Absolutely! Eyeglass World offers comprehensive training for the Optometric Tech - Medical Assistant position, so you don’t need to worry if you lack optical experience. We believe in equipping our team with the skills they need to excel, ensuring you’re comfortable with the tools and knowledge necessary for providing the best care to our patients.

Working as an Optometric Tech - Medical Assistant at Eyeglass World comes with fantastic benefits! You’ll receive competitive compensation, health and dental insurance, a 401k with company match, paid personal time off, and even an employee eyewear discount. We also value your growth, providing opportunities for professional development and promotions within the company!

The Optometric Tech - Medical Assistant position can be a full-time role, and we offer a supportive environment that prioritizes work-life balance. Our store hours allow for Sundays off, and we strive to create a schedule that works well for our staff while ensuring we provide excellent patient care.

The most important quality for an Optometric Tech - Medical Assistant is strong communication skills. Being able to effectively explain procedures to patients and collaborate with the optometrist is vital for success in this role.

When faced with a difficult patient, remain calm and patient. Listen actively to their concerns, validate their feelings, and offer clear, concise explanations. Empathizing with their situation can help de-escalate any tension.

While previous experience with ocular terminology is preferred, it’s important to express a willingness to learn. Discuss any related experience you have and showcase your enthusiasm for gaining knowledge in the optical field.

I prioritize tasks by urgency and importance while creating a structured schedule throughout my workday. Utilizing checklists helps ensure I stay organized and meet deadlines while providing quality patient care.

Maintaining accurate patient records requires attention to detail and good organizational skills. I double-check information for accuracy and keep all records updated immediately after a patient visit to avoid confusion later.

I want to work at Eyeglass World because I admire the company’s mission to make eye care accessible to everyone. I appreciate the supportive environment and the potential for career growth within a reputable brand.

I would explain a visual field test to a patient by saying it measures their peripheral vision. I would assure them it's a quick and easy process that helps the optometrist understand their eye health better.

If I'm uncertain about a patient’s special needs, I would consult with the optician or the optometrist immediately to ensure they receive the appropriate care and all necessary accommodations are met.

I stay updated on optical knowledge by reading relevant articles, attending workshops, and participating in training sessions offered by my employer. Networking with industry professionals also helps me stay informed about new trends.

In my previous role, I identified a bottleneck in the patient flow during peak hours. By suggesting a streamlined check-in process, we reduced wait times, ultimately enhancing the patient experience and satisfaction.