Generalist Human Resources

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

The Human Resources Generalist provides HR counsel and support to Supervisors/Managers and hourly Team Members at the Hollywood Theme Park, with a heavy emphasis on maintaining positive employee relations. The role also serves as a liaison with other HR departments including Staffing/Talent Acquisition, Learning and Development, HRIS, Labor Relations, etc. to help resolve issues and assist with HR process coordination.

ESSENTIAL FUNCTIONS

• Provide HR support with a special emphasis on conducting investigations & providing resolutions of concerns related to employee complaints, misconduct.  Investigate Team Member workplace situations including claims of harassment, discrimination and policy violations.
• Provide advice to managers and supervisors regarding employee relations and performance issues. Review and approve performance reviews, employee counseling, performance plans and other disciplinary actions. Ensure that corrective Team Member coaching and counseling is handled in a fair and consistent manner by leaders.
• In collaboration with L&OD, manage annual HR process coordination for assigned client groups (performance evaluations, employee satisfaction survey/TSAT, 360 feedback, etc)
• Provide support to client groups by interacting and communicating with Team Members in the park, visiting break rooms and offices to promote positive relations and proactively address potential issues.
• Provide advice and consultation for front-line hourly Team Members regarding benefits, payroll questions, policy interpretations, and EAP issues.  Provide direction for internal transfer and career paths including on-boarding plans, Intern programs, seasonal supervisor opportunities, and related follow-up paperwork.
• Partner with the Timekeeper team on payroll problems and resolutions.  Work closely with HRIS on resolving SAP issues and ensuring accuracy of Team Member data.
• Support the TSAT team efforts by assisting client group management with communication and action planning.  Collaborate with management on initiatives to improve Team Member morale and reinforce core values.
• Partner with Labor Relations to ensure compliance with collective bargaining agreements and to assist in resolving grievances.
• Perform other duties as assigned.

Basic Requirements

• Bachelor’s degree in Human Resources, Industrial Relations, Business Management or related field required.
• Minimum 3 years Human Resources experience in a large-scale organization and fast paced environment.
• Working knowledge of employee relations, staffing and payroll.

Desired Characteristics

• Flexibility and adaptability in a fast-paced, constantly changing environment.
• Demonstrated ability to drive HR processes and to deliver high quality HR services.
• Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.
• Ability to objectively coach Supervisors/Managers and employees through difficult and emotional issues.
• Demonstrates accountability, thinks critically, independently, and presents solutions.
• Thorough knowledge of MS Excel, Word and PowerPoint.
• Experience with an HRMS such as SAP.
• Experience in both non-union and union/represented environments and retail or hospitality industry highly preferred.
• Ability to research and analyze various different type of data information.

Additional Requirements

• This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $85,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].