Manager, People Team Audit & Compliance - job 18 of 20

As the Manager of People Team Audit & Compliance at Visa, your primary responsibilities will include acting as the liaison for audit responses, collaborating with multiple functions to ensure compliance matters are addressed effectively, and managing various operational processes across the People Team. You'll also lead risk assessments, coordinate quarterly risk reporting, and create dashboards for monitoring key audit and compliance issues, all aiming to drive operational excellence.

To excel as the Manager of People Team Audit & Compliance at Visa, candidates should have strong analytical and project management skills, along with a deep understanding of compliance and audit processes. Experience in risk management and the ability to foster relationships across various functions is crucial. A background in compliance-related fields and excellent communication skills are also highly valued for this role.

The work environment for the Manager of People Team Audit & Compliance at Visa is dynamic and collaborative. This hybrid position allows for flexibility, combining remote work with in-office days, fostering a balance that encourages productivity. You'll be part of a global team focused on operational performance, providing you with opportunities to engage with various departments and contribute to Visa's commitment to excellence.

The Manager of People Team Audit & Compliance is essential to Visa's goals by ensuring compliance and operational excellence within the organization. By streamlining processes, leading risk assessments, and managing audit responses, this role helps mitigate risks and drive efficiency, ultimately supporting Visa's mission to deliver high-quality services and maintain integrity in operations.

Successful candidates for the Manager of People Team Audit & Compliance at Visa should possess strong analytical skills, project management expertise, and the ability to build cross-functional relationships. Creativity in problem-solving and a proactive approach to compliance matters are also essential. Familiarity with auditing standards, risk management frameworks, and the ability to adapt to evolving environments will further enhance your success in this role.

In answering this question, focus on specific audit projects you've led or participated in, detailing your role and the outcome. Share how you managed the timeline and collaborated with various teams to meet compliance standards effectively.

When tackling this question, describe your systematic approach to risk assessments. Include methods you’ve used to identify, analyze, and mitigate risks within your teams, and any tools or frameworks that have assisted you.

Highlight your interpersonal skills and specific techniques you’ve employed to build relationships across departments. Discuss how open communication, collaboration on projects, and regular check-ins have helped maintain strong working relationships.

Use a specific case to illustrate how you identified a compliance process that could benefit from automation. Explain the steps you took and the positive results, such as time saved, reduced errors, or increased compliance metrics, showing the impact on efficiency.

In your response, describe any tools or software you have used for compliance monitoring and reporting. Mention why you favor them, their effectiveness in your compliance tasks, and how they facilitate communication with other departments.

Discuss the methods you’ve implemented such as regular training sessions, newsletters, or meetings that keep your team updated on compliance matters. Highlight how these strategies fostered a culture of awareness and accountability.

Share insights into the complexities of ensuring compliance across different regions or cultures. Discuss how you address these challenges, focusing on effective communication, understanding local regulations, and adapting strategies accordingly.

Elaborate on your approach to addressing a non-compliance issue, emphasizing the importance of transparency, immediate action, and working collaboratively with affected teams to establish corrective measures and prevent future occurrences.

Underlying your answer, highlight the importance of relevant KPIs such as timeliness of audits, compliance rates, and effectiveness of training programs. Discuss how you use these metrics to drive improvements within your team.

In your response, explain your organizational strategies for prioritizing audits, considering factors like deadlines, resource availability, and the complexity of each audit. Describe tools or techniques you utilize to maintain focus and efficiency.