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Head of Sales - Central

#TeamNextdoor

Nextdoor (NYSE: KIND) is the essential neighborhood network. Neighbors, public agencies and businesses use Nextdoor to connect around local information that matters in more than 340,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, and brands and businesses of all sizes use Nextdoor’s proprietary advertising platform to engage with neighborhoods at scale. Download the app and join the neighborhood at nextdoor.com.

Meet Your Future Neighbors

Nextdoor’s Field Sales team is a diverse, driven, and strategic group of salespeople focused on connecting brands with our community of neighbors through our growing portfolio of advertising products. The team culture mirrors the larger business focus, relying on building trusted relationships both internally as well as with our partners. The Sales team drives results for its brand partners while creating neighbor value. We're a purpose-driven company and we're recruiting like-minded sales professionals who are as passionate about customer value as they are professional growth, and building a culture of belonging.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees.  

The Impact You’ll Make

As a Sales Manager leading Field Sales for the Central Region, you will lead and coach salespeople that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions. You will also work with the Sales Leadership team to set strategic objectives and run the day-to-day operations for the business. Additionally, you will help teams deliver on goals and partner directly with clients to exceed business and growth goals. You are an excellent communicator with an ability to train and motivate large teams, and you take an analytical approach to sales management.

Your knowledge of online media combined with your communication skills and analytical abilities will shape how advertisers succeed and grow on our platform.  You anticipate how decisions are made, persistently explore and uncover the business needs of Nextdoor's advertising clients, and understand how our range of product offerings can unlock growth for their business. Working with these clients, you set the vision and the strategy for how their advertising can reach millions of neighbors. You will be integral to our evolving go-to-market and product development approach, regularly feeding customer insights into our planning process and putting your stamp on what we create.

Your responsibilities will include: 

  • Actively coach, develop, and lead a team of 5-8 Client Partners who will be focused on identifying new advertising clients and helping them achieve their marketing objectives on the Nextdoor advertising platform
  • Drive and grow revenue with new advertising clients, leading your team to exceed established revenue targets
  • Manage a high-performing team by recruiting and retaining top talent, while managing resources efficiently
  • Advise sales, marketing and product management regarding market opportunities, sales positioning, use of resources, and strategic planning
  • Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition
  • Partner with Sales Ops to develop operating targets and improved processes, ensuring alignment with strategic plan
  • Participate in in-person Nextdoor events, trainings, off-sites, volunteer days, and other team building exercises
  • Build in-person relationships with team members and contribute to the KIND culture that Nextdoor values

What You’ll Bring To The Team

  • 12+ years of experience in digital media sales with demonstrated experience in exceeding goals in a high growth environment
  • 4+ years of experience in sales management
  • Bring a deep empathy for customer needs and insights as well as an intuitive grasp of the business problems we’re trying to solve
  • A deep understanding for fully managed and self-service activation models
  • Experience with and passion for new business acquisition
  • Excellent communication skills
  • Strong analytical and problem-solving ability
  • Demonstrated career progression in prior roles

Rewards

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package. Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

The compensation range for this role includes a base salary + commission structure with a 60/40 split. Commission will vary depending on your achievement of sales-related goals and objectives. The budgeted OTE inclusive of base + commission is in the range of $250,000-$333,000 (base salary of $150,000-$200,000) on an annualized basis.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date will be within the first 3 months of your start date.

When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here.

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Average salary estimate

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What You Should Know About Head of Sales - Central, Nextdoor

Are you an experienced sales leader looking to make a meaningful impact in a vibrant community? At Nextdoor, the Head of Sales - Central role might be the perfect fit for you! As a crucial part of our Field Sales team, you’ll not only lead and mentor a group of passionate sales professionals but also collaborate with our clients to drive success through our innovative advertising solutions. You’ll dive deep into understanding the needs of our advertisers, shaping strategies, and helping your team exceed ambitious revenue targets. With over 12 years of experience in digital media sales, you’ll bring your insights and expertise to set the vision for how advertising can flourish on Nextdoor’s unique platform. We believe in a warm, inclusive environment that promotes both professional growth and community connection. In this hybrid role based in Chicago, IL, you’ll have the flexibility to work from home while also engaging in rich, in-person interactions that strengthen team dynamics. At Nextdoor, we value empathy, strong communication skills, and a proven track record in sales management. Your analytical prowess will guide decision-making and help us craft exceptional advertising solutions that resonate with neighbors everywhere. If you are passionate about building communities and developing talent, we’re excited to welcome you as part of our dedicated team. Join us in fostering and growing local relationships while delivering unparalleled value to our clients and their advertising strategies!

Frequently Asked Questions (FAQs) for Head of Sales - Central Role at Nextdoor
What are the primary responsibilities of the Head of Sales - Central at Nextdoor?

As the Head of Sales - Central at Nextdoor, you will lead and coach a team of client partners focused on engaging new advertising clients, ensuring they meet their marketing objectives. Additionally, you’ll manage the day-to-day operations of your team, set strategic objectives, drive revenue growth, and build strong client relationships. Your role also entails collaborating with marketing for product launches and improving sales processes along with Sales Ops.

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What qualifications are needed for the Head of Sales - Central position at Nextdoor?

Candidates applying for the Head of Sales - Central role at Nextdoor should have at least 12 years of experience in digital media sales, alongside a minimum of 4 years in sales management. We value extensive experience in exceeding sales goals within high-growth environments, strong communication skills, analytical problem-solving abilities, and a deep understanding of customer needs in the advertising space.

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How does Nextdoor support the professional development of its Head of Sales - Central?

Nextdoor is committed to fostering a culture of continuous improvement and professional growth. As the Head of Sales - Central, you'll enjoy support in coaching and leading your team, alongside opportunities to participate in trainings, team-building exercises, and Nextdoor events, all designed to enhance your leadership skills and industry knowledge.

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What is the compensation structure for the Head of Sales - Central role at Nextdoor?

The compensation for the Head of Sales - Central position includes a base salary combined with a commission structure. The total on-target earnings for this role range from $250,000 to $333,000, with base salaries between $150,000 and $200,000 annually. Additionally, Nextdoor offers meaningful equity grants and a comprehensive benefits package that includes various health plan options.

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What is the team culture like for the Head of Sales - Central role at Nextdoor?

Nextdoor prides itself on a warm and inclusive team culture. As the Head of Sales - Central, you'll be part of a diverse team that values trusted relationships, strategic partnerships, and personal development. We actively engage our employees in community building and encourage open dialogue, creativity, and teamwork, ensuring a fulfilling work environment.

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Common Interview Questions for Head of Sales - Central
What leadership style do you employ as a Head of Sales?

In your answer, it's important to reflect on your leadership style and how it aligns with Nextdoor's culture. Describe your approach to coaching and developing teams, emphasizing communication, motivation, and support. Highlight past experiences where your leadership contributed to significant results.

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How do you approach developing sales strategies for new advertisers?

When answering this question, focus on your analytical approach. Discuss how you assess market needs, identify client pain points, and leverage data to shape your strategy. Sharing a specific case study where your strategy led to success can greatly strengthen your response.

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Can you provide an example of exceeding sales targets in your previous roles?

Use the STAR method (Situation, Task, Action, Result) to provide a structured response. Highlight a specific instance where you significantly exceeded sales goals, detailing the challenges faced and the tactics implemented, culminating in measurable success.

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How do you build and maintain relationships with clients and partners?

Discuss your approach to relationship-building, emphasizing active listening, empathy, and consistent communication. Include examples of how you’ve previously developed those relationships into valuable partnerships that contributed to mutual success within a sales environment.

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What tools or metrics do you find valuable in sales management?

Highlight any CRM tools, analytics platforms, or performance metrics that you rely on to manage your sales pipeline and team performance. Discuss how these tools help improve efficiency and drive results, illustrating with specific examples where possible.

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Describe a challenge you faced with your sales team and how you overcame it.

Choose a specific challenge that required creative problem-solving. Outline the challenges faced, the specific steps you took to resolve the issues, and the outcome. Show how this experience strengthened you and your team's resilience and collaboration.

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What does success look like for a Head of Sales in the Central region?

In your response, describe the metrics that signify success in this role, such as revenue targets, client retention rates, or team development milestones. Relate these factors back to Nextdoor’s mission and how your vision aligns with the company's goals.

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How would you ensure your sales team stays motivated?

Talk about specific techniques you employ to maintain motivation among your team members. This could include recognition programs, reward systems, regular feedback, or team-building activities that foster a positive and productive environment.

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What experience do you have with data analysis in driving sales results?

Stress the importance of data in modern sales strategies. Detail any specific experiences where you used data analysis to influence decision-making, optimize campaigns, or adjust strategies, showcasing outcomes that led to improved sales performance.

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Why do you believe you would be a good fit for the Head of Sales - Central position at Nextdoor?

Reflect on your skills, experience, and values that align with Nextdoor’s mission. Connect your professional background in sales and management with the qualities Nextdoor seeks, emphasizing your passion for community building and drive for results.

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Nextdoor is an American company based in San Francisco, California that offers a hyperlocal social networking service for neighborhoods. Today, neighbors rely on Nextdoor in more than 315,000 neighborhoods across 11 countries worldwide.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Social Impact Driven
Passion for Exploration
Reward & Recognition
BENEFITS & PERKS
Maternity Leave
Paternity Leave
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 13, 2025

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