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Dock Coordinator

At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

  • Work in an entrepreneurial and dynamic environment with a chance to make an impact.   
  • Develop lasting relationships with great people.   
  • Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Dock Coordinator

The team member in this position checks trucks in and out using WMS and is responsible for the quality and efficiency of the trailer loading/unloading to include the pallet handling process. The team member will operate a forklift or work with the LGV (Laser Guided Vehicle) and handling system. This includes checking outbound trailers prior to loading, monitoring all LGV activity in the warehouse, following SOPs to maintain inventory accuracy, prepping loads for cross country shipments and customer requirements, while maintaining a clean, and safe work environment.

Essential Functions

  • Receives all inbound orders into WMS:  spring water, resin, corrugated materials, film, labels, UPS deliveries, Federal Express deliveries, water transfer as needed
  • Rebuilds damaged pallets prior to restock
  • Processes RMA’s
  • Consolidates finished goods storage for maximum storage capabilities
  • Identifies, reports and observes quality issues with finished goods and RMS
  • Validates new SKU’s in WMS to ensure proper LGV storage and handling
  • Corrects LGV alarms
  • Monitors Loads
  • Unloads finished goods and raw material deliveries utilizing a forklift
  • Maintains pallet storage area; offloads pallets from trailers and stage for LGV’s to pick up
  • Corrects product spills
  • Manually pulls pallets from production as needed
  • Supplies production with non-inventory items (glue, bags, labels etc.)
  • Air Bag Loads
  • Clears up blocked locations in WMS
  • May be required to operate a forklift when needed
  • Facilitates the flow of information between logistics, production and sales to ensure timely and accurate service to customer base
  • Tests and monitors resin and spring water
  • Coordinates preload activities including inspecting trailers to ensure all loads are completed on time
  • Checks in trucks and communicates loading instructions to forklift drivers
  • Provides correct loading document/bills of lading and truck seals upon leaving the facility
  • Maintains appropriate records and reports required for daily shipping and inventory control
  • Involvement in continued process improvement and cost reduction
  • Maintains a clean, orderly and safe warehouse
  • Regular and predictable attendance is an essential function of this job
  • Answers/makes phone calls using proper phone etiquette
  • Communicates with inside and outside contacts to ensure loading of trucks on time and troubleshoot any issues
  • Coordinates with transportation and production/scheduling to ensure all shipments are flowing in and out of warehouse as scheduled
  • Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.

Qualifications

  • Minimum Qualifications:
    • 0 Years  – Experience in Field or similar manufacturing environment
    • 0 Years  – Experience in Position
    • 0 Years  – Experience managing people/projects

                *experience may include a combination of work experience and education

  • Preferred Qualifications:
    • 2 Years– Experience in Field or similar manufacturing environment
    • 2 Years – Experience working in Position               
    • 2 Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

  • Lead Like an Owner
    • Makes safety the number one priority
    • Keeps alert for safety issues and escalates immediately
    • Effectively prioritizes tasks based on department goals
    • Shows respect to others and confronts interpersonal issues directly
    • Prioritizes resolution of customer issues effectively
    • Responds promptly and honors commitments to internal and external customers
  • InnovACT
    • Makes recommendations to continuously improve policies, methods, procedures, and/or products
    • Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances
    • Increases performance through greater efficiency
  • Find a Way
    • Seeks to develop technical knowledge through learning from other experts
    • Understands interdepartmental impact of individual decisions and actions
    • Seeks solutions rather than placing blame
  • Empowered to be Great
    • Consistently looks for ways to improve one’s self through growth and development opportunities
    • Communicates clearly and promptly up, down, and across
    • Communicates effectively to manage expectations

Education

  • Minimum Required: 
    • High School Diploma
  • Preferred: 
    • Associate's Degree

Certification/License:

  • Required:            N/A
  • Preferred:           N/A

Foreign Language

  • Required:            None Required
  • Preferred:           None Required

Benefits

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Dock Coordinator, Niagara Water

Join the Niagara team as a Dock Coordinator in Louisville-Jeffersonville, IN, where your role will be vital in ensuring the smooth operation of our bustling warehouse logistics. In this dynamic position, you’ll check in and out trucks using our Warehouse Management System (WMS), overseeing the efficiency and quality of trailer loading and unloading processes. You’ll be actively engaged with various tasks including operating forklifts, coordinating activities between transportation, production, and sales, and ensuring compliance with safety protocols. The Dock Coordinator ensures the inventory is accurately maintained and assists in prepping loads for cross-country shipments. With a focus on maintaining a clean and safe work environment, you’ll become an essential part of our entrepreneurial culture dedicated to delivering the highest quality bottled water affordably. You’ll love the opportunity to develop lasting relationships while working with a team of great people in a fast-paced environment that encourages growth and process improvement. If you are looking for a career where you can truly make an impact, all while enjoying competitive compensation and benefits, we invite you to apply and be a part of the Niagara family!

Frequently Asked Questions (FAQs) for Dock Coordinator Role at Niagara Water
What responsibilities does a Dock Coordinator at Niagara have?

As a Dock Coordinator at Niagara, you'll be responsible for managing trailer loading and unloading operations, utilizing our Warehouse Management System (WMS) to ensure quality and efficiency. Your duties will include receiving inbound orders, rebuilding damaged pallets, monitoring LGV activity in the warehouse, and facilitating smooth communication across departments. By coordinating preload activities and supplying production with necessary non-inventory items, you will play a key role in maintaining operational flow.

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What qualifications are needed for the Dock Coordinator role at Niagara?

For the Dock Coordinator position at Niagara, a minimum of a high school diploma is required, although an associate's degree is preferred. No prior experience is necessary, but candidates with at least two years of experience in a similar manufacturing role or managing projects will stand out. Familiarity with operating a forklift and working in a fast-paced logistics environment is advantageous.

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How does the Dock Coordinator contribute to safety at Niagara?

In the role of Dock Coordinator at Niagara, safety is a top priority. You're expected to keep alert for any safety issues and address them immediately. By maintaining a clean and orderly warehouse, following proper loading procedures, and ensuring equipment is utilized safely, you will contribute significantly to fostering a safe work environment for all team members.

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What is the work culture like for a Dock Coordinator at Niagara?

The work culture for a Dock Coordinator at Niagara is dynamic, entrepreneurial, and collaborative. You’ll work closely within a team that values relationships and strives for excellence. Your ideas for process improvement are not just welcomed—they're encouraged. This role allows you to partner with various departments, reinforcing a sense of community as you provide timely and accurate service to our customers.

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What advancement opportunities exist for Dock Coordinators at Niagara?

At Niagara, Dock Coordinators have great potential for career advancement. By demonstrating strong performance, commitment to safety, and a willingness to learn, you could take on more responsibilities within logistics or even move into leadership roles within the company. Niagara values growth and development, providing avenues for continued education and skill enhancement.

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Common Interview Questions for Dock Coordinator
Can you explain your experience with warehouse management systems?

In answering this question, provide specific examples of how you have utilized warehouse management systems in past roles. Discuss any relevant software you have experience with and how you've successfully managed inventory accuracy and order processing.

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How do you prioritize tasks in a fast-paced environment?

Detail your approach to prioritizing tasks, focusing on how you assess urgency and importance. Mention strategies like using checklists or digital tools to keep track of duties and how you ensure that safety standards are met without compromising efficiency.

Join Rise to see the full answer
What procedures do you follow when dealing with damaged goods?

Talk about your process for assessing damaged goods, reporting issues, and implementing corrective actions. Emphasize the importance of maintaining quality standards and how your decisions could affect overall operations.

Join Rise to see the full answer
Describe a time when you had to communicate effectively with your team or other departments.

Provide a specific situation that highlights your communication skills. Discuss how you ensured clear messaging either through verbal or written communication and the positive outcome that resulted from your efforts.

Join Rise to see the full answer
How do you ensure safety in the workplace?

Discuss your commitment to safety protocols, any specific training you've received, and practical steps you take to ensure a safe work environment for yourself and your colleagues. Highlight your awareness of safety issues and your proactive approach to addressing them.

Join Rise to see the full answer
What do you know about Niagara's mission and values?

Show your understanding of Niagara's mission to provide high quality bottled water and how it reflects in your work ethic. Align your personal values with the company's commitment to quality, teamwork, and continuous improvement.

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How do you handle stress during busy shifts?

Share techniques you use to manage stress, emphasizing techniques like staying organized, setting priorities, and seeking help when needed. Explain that maintaining a calm and focused demeanor is key to managing high-pressure situations effectively.

Join Rise to see the full answer
What experience do you have with operating forklifts or equipment?

Mention any past experience operating forklifts or similar equipment. If you have certifications, ensure you discuss those as well. Elucidate your focus on safety and adherence to company protocols while operating machinery.

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How would you approach process improvement in your role?

Talk about your proactive approach to identifying inefficiencies and your willingness to suggest improvements. If possible, include an example of a process improvement you initiated in a past role that led to increased productivity.

Join Rise to see the full answer
Why do you want to work at Niagara as a Dock Coordinator?

Craft a personalized response that connects your career goals with the values and opportunities available at Niagara. Highlight your enthusiasm for contributing to a thriving team and your passion for excellence in logistics.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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