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Patient Care Tech- Med Surg Ortho Full Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Patient Care Tech reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Performs a variety of clinical/patient care related functions, under the direction of the clinical RN or physician that provide support to patients and staff including but not limited to the following:

  • Collects, labels and transports specimens as assigned.
  • Obtains 12 lead EKG’s
  • Discontinues Saline Locks and Indwelling Urinary Catheters
  • Discontinues Telemetry Monitoring packs
  • Performs Bladder Scan
  • Performs Point of Care Testing as appropriate
  • Assists patients with personal hygiene and nutritional needs as identified on patient's plan of care.
  • Performs hourly patient rounding in collaboration with the clinical RN.
  • Obtains and documents patient care data as directed by the clinical RN and as noted in the plan of care.
  • Assists with patient ambulation and positioning as directed in the plan of care.
  • Assists the health care team members in meeting the individualized needs of the patient.
  • Responds to patient call lights and request for assistance in a professional and timely manner.
  • Assist the health care team in maintaining a clinical care environment that supports patient, family and staff safety.
  • Assists with post mortem care.
  • In collaboration with the Nursing Manager/Director, Clinical Nurse Specialists/Nurse Clinicians and NM Academy identifies and meets learning needs. Completes annual required training and updates knowledge through periodic in-services.
  • Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.

Additional Responsibilities as Safety Attendant/Telesitter Monitor

  • Maintains visual observation at all times with no distractions
  • Provides prompt notification to care team if patient requires assistance
  • Monitors and maintains patient environmental safety, and notifies care team if any hazards are discovered
  • Performs care checks in accordance with care plan
  • Follows appropriate policy

Additional Responsibilities under direction of department leadership include but not limited to:

  • Answers, screens and directs incoming calls.
  • Facilitates obtaining a hard copy of the patients advance directive if patient indicated he/she has one and places in Electronic Medical Record.
  • Manages admissions through Electronic Bed Board.
  • Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime. 

Qualifications

Required:

  • High school diploma or equivalent.
  • Completion of an accredited CNA program and listed on the state of Illinois CNA Registry OR Nursing student who have successful completed one clinical rotation. Must provide written verification of successful completion of said rotation.
  • BLS through American Heart Association.
  • Physical Demands Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Tech- Med Surg Ortho Full Time Days , Northwestern Memorial Healthcare

At Northwestern Medicine, we know that every patient interaction matters! As a Patient Care Tech for the Med Surg Ortho unit, you’ll play an essential role in our healthcare family. Working full-time during the day, you’ll support both patients and nursing staff by performing a variety of clinical care functions. Your day might include everything from collecting specimens and obtaining EKGs to assisting patients with personal hygiene and ambulation. Performance of vital tasks such as patient documentation, patient rounding, and responding to call lights will not only facilitate your professional growth but enrich the lives of our patients. You’ll collaborate closely with clinical RNs and participate in performance improvement activities, ensuring that our unit meets its targets while providing the highest quality of care. With a strong emphasis on safety and patient well-being, you’ll have the chance to make a difference in every shift you work at Northwestern Medicine located in beautiful Lake Forest, IL. Plus, our competitive benefits, such as tuition reimbursement and a 401(k) matching program, prove that we genuinely value and take care of our employees. Ready to embark on this rewarding journey with us as a Patient Care Tech? We can't wait for you to join our mission of better healthcare!

Frequently Asked Questions (FAQs) for Patient Care Tech- Med Surg Ortho Full Time Days Role at Northwestern Memorial Healthcare
What are the responsibilities of a Patient Care Tech at Northwestern Medicine?

As a Patient Care Tech at Northwestern Medicine, you'll be responsible for a diverse array of clinical and patient care activities. This includes collecting specimens, obtaining EKGs, managing patient hygiene needs, and documenting care data as directed by the RN. In addition, you will assist in patient ambulation, rounding, and timely response to call lights, thus enhancing patient experiences.

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What qualifications are required for the Patient Care Tech position at Northwestern Medicine?

To become a Patient Care Tech at Northwestern Medicine, you need a high school diploma or equivalent, successful completion of an accredited CNA program, or be a nursing student who has completed one clinical rotation verified in writing. Additionally, you must have a BLS certification from the American Heart Association.

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How does Northwestern Medicine support the professional development of Patient Care Techs?

At Northwestern Medicine, professional development is taken seriously. Patient Care Techs are encouraged to participate in performance improvement activities and collaborate with nursing leadership to identify learning needs. Annual required training and periodic in-services are provided to ensure that staff stay updated with the latest practices and standards.

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What does the work environment look like for a Patient Care Tech at Northwestern Medicine?

The work environment at Northwestern Medicine is collaborative and patient-focused. As a Patient Care Tech, you'll work alongside a dedicated healthcare team, providing compassionate care in a dynamic clinical setting. The atmosphere prioritizes safety, support, and professional growth, embodying the values of patient-centered care.

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What physical demands should a Patient Care Tech at Northwestern Medicine expect?

The role of Patient Care Tech requires physical endurance, including lifting and carrying up to 50 pounds and pushing/pulling similar weights. Applicants should be prepared for a physically engaging position that supports both patients and the healthcare team effectively.

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Common Interview Questions for Patient Care Tech- Med Surg Ortho Full Time Days
Can you describe your experience with patient care duties?

When answering this question, share specific duties you have performed in past healthcare roles, particularly those related to patient care. Highlight your hands-on experiences, such as assisting with hygiene, managing EKGs, or recording medical data, which align with the responsibilities of a Patient Care Tech.

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How do you handle difficult patients or challenging situations?

In your answer, provide an example of a challenging situation you've faced with a patient. Emphasize your ability to remain calm, empathetic, and professional while working towards the best solution. Discuss the importance of communication and active listening.

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What steps do you take to ensure patient safety?

Discuss how you prioritize patient safety, such as adhering to protocols, monitoring environmental hazards, and performing regular safety checks. Mention collaboration with team members and proactive communication to mitigate risks.

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How do you manage your time effectively in a busy clinical setting?

Organizational skills are crucial for this question. Share specific strategies you employ to prioritize tasks, such as using checklists, setting reminders, and communicating with staff about patient care needs influenced by the importance of timely care.

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Can you discuss a time you contributed to a team effort in your previous roles?

Provide a specific example of a team project or an initiative where you played a critical role. Explain how your actions supported the team's objectives and improved patient care within the facility.

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What motivates you to work in healthcare?

When discussing your motivation, focus on your passion for helping others, the fulfillment you gain from making a positive difference in patients' lives, and your desire to be part of a dedicated healthcare team.

Join Rise to see the full answer
How do you ensure confidentiality and respect for patient privacy?

It’s vital to emphasize your understanding of HIPAA regulations and your commitment to upholding patient confidentiality in every aspect of care. Mention specific practices you follow to protect sensitive information.

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What experience do you have with electronic medical records?

Discuss any formal training or hands-on experience using electronic medical record systems, your familiarity with data entry, and your understanding of maintaining accurate patient records. Highlight your adaptability to different technologies.

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How do you approach working with a diverse patient population?

Reference your experience working with individuals from various backgrounds, and explain your approach to cultural competence. Stress the importance of understanding different perspectives in providing effective patient care.

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What do you think is the most important quality for a Patient Care Tech?

Many would argue that compassion is key. In your answer, explain why empathy, patience, and strong communication skills are crucial in the role of a Patient Care Tech, positively impacting patient experiences and outcomes.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
March 25, 2025

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