Enterprise Corporate Sales Manager II

As an Enterprise Corporate Sales Manager II at OneTrust, your main responsibilities include managing renewals, upselling, and cross-selling for enterprise clients, leading the end-to-end negotiation processes, and collaborating closely with account executives and supporting teams to maximize customer satisfaction. You will also be responsible for diagnosing client needs and contributing to customer retention strategies.

To apply for the Enterprise Corporate Sales Manager II role at OneTrust, you should have a minimum of 5+ years of customer-facing sales or account management experience, ideally within the software industry. A Bachelor's degree in Marketing, Business, or Communications is preferred. Strong verbal and written communication skills, along with strategic thinking and interpersonal abilities, are key to success in this position.

Successful Enterprise Corporate Sales Managers II at OneTrust should have a strong command of customer portfolio management and renewal processes. Skills in consultative selling, effective communication, problem-solving, and the ability to collaborate across various teams are vital. Familiarity with Salesforce or similar CRM tools is also essential for managing sales cycles effectively.

In the role of Enterprise Corporate Sales Manager II, collaboration with various teams is crucial. You'll work with Customer Success, Account Executives, and other departments to ensure effective execution of deals and contract renewals. This strategic partnership helps in identifying roadblocks and enhancing customer satisfaction, which is essential for driving revenue growth.

The career growth path for an Enterprise Corporate Sales Manager II at OneTrust is promising, as the organization fosters a culture of development and collaboration. High-performing individuals have opportunities to advance into senior leadership roles within sales or other areas, benefiting from OneTrust’s commitment to professional growth and continuous learning.

When handling customer renewals, I focus on building strong relationships and understanding client needs. I utilize data to forecast potential churn and actively engage with customers well before their renewal dates. By offering tailored solutions that address their requirements, I aim to ensure a seamless renewal process.

Certainly! In my previous role, I identified that a client was struggling with a specific feature of our software. By presenting a tailored upgrade that addressed their pain points, I was able to not only upsell the service but also significantly improve their overall experience, leading to higher customer satisfaction.

My approach to managing a diverse portfolio involves thorough segmentation of clients by their needs and potential for growth. I prioritize regular check-ins to gauge satisfaction and identify opportunities for upselling or cross-selling, ensuring personalized engagement tailored to each client's unique circumstances.

I maintain strong communication with internal teams by hosting regular update meetings and utilizing collaborative tools like shared dashboards. Ensuring all stakeholders are aligned on client needs and timelines allows for a smoother execution of sales cycles and better customer outcomes.

To identify expansion opportunities, I analyze usage data and conduct regular surveys to understand how customers are utilizing our solutions. By diagnosing gaps or potential areas for enhancement, I can proactively suggest features or services that will add value to customers, ensuring they achieve their desired outcomes.

I have extensive experience with Salesforce for managing my sales processes. I utilize the platform for tracking customer interactions, forecasting sales outcomes, and generating reports that help in analyzing performance trends. This data-driven approach allows me to make informed decisions and effectively manage my sales pipeline.

To ensure a consultative selling approach, I prioritize listening over selling. By thoroughly understanding the client's challenges and goals, I can propose tailored solutions that align with their needs, which fosters trust and paves the way for long-term partnerships.

A good sales negotiation is built on transparent communication, understanding each party’s needs, and seeking a win-win solution. By being well-prepared and maintaining a respectful dialogue, we can create outcomes that benefit both the client and the company while building a solid partnership.

I stay organized by employing a structured approach, utilizing task management tools and my calendar to set reminders for key milestones. This allows me to prioritize tasks effectively and ensure that no client feels neglected, which is crucial for retaining strong relationships.

Key factors for success in the Enterprise Corporate Sales Manager II role include strong communication skills, a deep understanding of the client’s business, effective relationship management, and the ability to analyze data to drive decision-making. Additionally, a consultative selling mindset is essential for understanding and meeting client needs.