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Program Performance Analyst (Operations & Policy Analyst 1)

Initial Posting Date:

04/08/2025

Application Deadline:

04/20/2025

Agency:

Psychiatric Security Review Board

Salary Range:

$4,407 - $6,732

Position Type:

Employee

Position Title:

Program Performance Analyst (Operations & Policy Analyst 1)

Job Description:

Opportunity Awaits, Apply Today! Program Performance Analyst (Operations & Policy Analyst 1)

The Psychiatric Security Review Board (PSRB) was created by Oregon Legislature in 1977 to assume jurisdiction of those persons who successfully assert the insanity defense to criminal charge. In the past 40 years, its success has resulted in an expansion of programs serving Oregonians. This includes its jurisdiction over youth who successfully assert the insanity defense; a firearm restoration program for those with a historical mental health adjudication; its jurisdiction over persons who commit severe criminal acts, but who are not competent to stand trial; and the reclassification and relief of registration requirements for those with a sex offender designation who are currently or had previously been under the PSRB due to that designation.

The Board’s mission is to protect the public by working with partnering agencies to ensure person under its jurisdiction receive the necessary services and support to reduce the risk of future dangerous behavior using recognized principles of risk assessment, victims’ interest, and person-centered care.

Your New Role!

The Program Performance Analyst is an invaluable member of the PSRB’s small, collaborative and dynamic team. In this role, you will participate in a variety of challenging and fulfilling processes to ensure the Board is meeting its statutory timelines and to uphold due process rights.

Primary duties and responsibility of the position include:

•             Supports agency leadership in developing and executing strategic initiatives across the agency’s five program areas—GEI, REI, EDPQMD, Gun Relief, and SO Class/Reclass/Relief programs.

•             Provides operational and policy support, ensuring compliance, efficiency, and driving system improvements by leading efforts to analyze and enhance processes, aligning them with statutes, administrative rules, technology modernization and best practices.

•             Key responsibilities include identifying inefficiencies, recommending improvements, supporting training initiatives, coordinating rulemaking and drafting rules, and policy and procedure development.

Working Conditions:

•             Locked, shared office environment in Southeast Portland

•             Hybrid-Remote work schedule following a period of successful onboarding, and thereafter, as business needs provide.  In-office required a minimum of three days per week.

•             Work hours 8-5, Monday-Friday

•             Weekly hearings held remotely using Microsoft TEAMS

For a full review of the position duties, details, and working conditions, please click here.

What We Are Looking For

Minimum Qualifications:

  • A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; OR

  • Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

Desired Attributes:

  • Expertise in Administrative Hearings and Rulemaking: Familiarity with administrative hearings procedures and processes as well as experience with Oregon's rulemaking procedures and drafting language for rules.

  • Strong Analytical Skills: Ability to interpret statutes, case law, administrative rules, and agency policies, and translate them into actionable plans while identifying inefficiencies and recommending improvements.

  • Project Management Expertise: Proficiency in developing, managing, and tracking long-term operational plans with clear milestones, timelines, and the ability to break complex tasks into manageable steps.

  • Independent and Proactive: Experience working independently with minimal supervision, demonstrating initiative and accountability, while staying focused on long-term goals and prioritizing tasks effectively.

  • Attention to Detail and Compliance: Strong focus on ensuring compliance with legal, regulatory, and agency-specific requirements, including managing accurate records and case management systems.

  • Communication Skills: Strong written and verbal communication abilities to draft policies, procedural documents, and effectively communicate complex issues to varied audiences.

  • Collaboration and Partner Engagement: Ability to collaborate with internal and external interested parties, fostering partnerships to improve programs, develop policies, and address challenges.

  • Adaptability and Problem-Solving: Capacity to adapt to changing priorities, processes, or regulations and quickly develop solutions in ambiguous or evolving situations.

  • Customer Service and External Relations: Skill in serving as a liaison, responding to inquiries, providing excellent customer service, and managing complex public records or legal issues.

  • Continuous Improvement and Innovation: Ability to identify opportunities for operational improvements, refine processes based on changing needs, and recommend changes that enhance service delivery.

Preference Statement:

Preference will be given to candidates with prior experience in administrative law procedures, compliance and policy, or other rulemaking roles demonstrating a strong understanding of legal or governmental processes and procedures.

Application Details and Instructions

Your candidate profile, cover letter, and resume are the perfect place to display your interest in the position and highlight the skills and experience you will bring, making you the best candidate for the position. Submissions are screened for consistency of information and communication skills at the professional level (attention to detail, spelling, grammar, etc.).

  • Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume If you are a current State of Oregon employee, you must apply through your employee Workday account.

  • This announcement is for 1 (one,) full-time, Limited Duration, unrepresented, Program Performance Analyst (Operations & Policy Analyst 1) position and may be used to fill future vacancies. This opportunity is limited duration and is expected to last until June 30, 2027, but may be become permanent based on funding and agency need.

  • Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at: nancy.karnas@das.oregon.gov | 971-719-3083

Benefits of Joining Our Team

At PSRB, we are committed to innovation, continuous improvement, outstanding service delivery, and support for each other as professionals and as people. PSRB has a commitment to fostering an inclusive and respectful workplace, promoting diversity, equity, and inclusion in all aspects of our roles. We believe hiring highly skilled, diverse employees is key to cultivating positive results, well-informed outcomes, and value the unique skill set and perspective of all our team members.  Additional benefits include:

  • Work/life balance, 11 paid holidays a year, and a competitive benefits package.

  • Advancement and learning opportunities that will help grow your career with the State of Oregon.

  • Get There - Oregon’s easy-to-use carpool matching tool and trip planner.

  • Live, work, and play in Portland, Oregon.

  • A hybrid work schedule is available after the onboarding process and integration to the organization has been completed. In-office work will be required approximately 3x per week. Current work schedule is Monday – Friday 8 to 5 pm.


Additional Details

  • Employee is required to possess and maintain a valid driver’s license issued by the state where the employee resides.

  • Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification. Must pass a fingerprint based criminal background check for access to LEDS (Law Enforcement Data Systems) criminal histories of license applicants.

  • Employee is required to obtain and maintain CJIS clearance.

  • Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

  • Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity

The Psychiatric Security Review Board is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Psychiatric Security Review Board, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.

Average salary estimate

$5569.5 / YEARLY (est.)
min
max
$4407K
$6732K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Performance Analyst (Operations & Policy Analyst 1), Oregon

Are you excited about making a difference in people's lives? The Psychiatric Security Review Board (PSRB) in Portland is looking for a dedicated Program Performance Analyst (Operations & Policy Analyst 1) to join their dynamic team. This isn't just any role—it's an opportunity to impact the lives of Oregonians through strategic initiatives that enhance program efficiency and improve delivery of essential services. As a Program Performance Analyst, you will get to collaborate with agency leadership and contribute to various program areas including Gun Relief, Sex Offender Reclassification, and many others. Your role is multidimensional; you will analyze processes, recommend improvements, and support trainings while ensuring compliance with all operational policies. With a focus on innovation and continuous improvement, you'll have the chance to make tangible changes that contribute to public safety and better service delivery. Working conditions are flexible, with a hybrid-remote schedule allowing for a balance between professional and personal life. The PSRB values diversity and inclusion, and they're committed to helping you grow your career while fostering a respectful workplace. If you have a knack for analytical thinking and project management, and are ready to embark on a fulfilling journey with a purpose-driven organization, we encourage you to apply today and be a part of this essential mission.

Frequently Asked Questions (FAQs) for Program Performance Analyst (Operations & Policy Analyst 1) Role at Oregon
What are the main responsibilities of the Program Performance Analyst at PSRB?

The Program Performance Analyst at the Psychiatric Security Review Board will engage in various responsibilities, including developing and executing strategic initiatives across multiple program areas such as Gun Relief and Sex Offender Reclassification. The analyst will also perform operational and policy support work to ensure compliance, efficiency, and system improvements, all while upholding due process rights.

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What qualifications are needed for the Program Performance Analyst position at PSRB?

Candidates for the Program Performance Analyst (Operations & Policy Analyst 1) position at PSRB are required to have a Bachelor's Degree in relevant fields like Business, Public Administration, or Behavioral Sciences, or an equivalent combination of education and experience. Additionally, desired qualifications include experience in administrative law procedures and strong analytical and project management skills.

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What is the work environment like for the Program Performance Analyst at PSRB?

The work environment for the Program Performance Analyst at PSRB includes a shared office in Southeast Portland. Following onboarding, the role allows for a hybrid-remote schedule, with a minimum of three in-office days required per week. The work hours are from 8 AM to 5 PM, Monday through Friday.

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What are some desirable skills for a Program Performance Analyst at PSRB?

Desirable skills for the Program Performance Analyst position at PSRB include strong analytical capabilities, project management expertise, excellent communication skills, and a proactive attitude. Candidates should also demonstrate attention to detail and the ability to collaborate effectively with various stakeholders.

Join Rise to see the full answer
Is prior government experience necessary for the Program Performance Analyst role at PSRB?

While prior government experience is preferred for the Program Performance Analyst position at PSRB, it is not strictly necessary. Candidates who can demonstrate a strong understanding of administrative law procedures, compliance, and policy development will be favored.

Join Rise to see the full answer
Common Interview Questions for Program Performance Analyst (Operations & Policy Analyst 1)
Can you discuss your experience with administrative law procedures?

When answering this question, be specific about your experience navigating administrative law procedures, such as your understanding of hearings and rulemaking. Provide examples of how you applied this knowledge in past roles to improve processes or compliance.

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How do you approach project management and tracking long-term operational plans?

Share your strategies for breaking down complex tasks into manageable steps and how you set clear milestones and timelines. Discuss project management tools you may utilize and emphasize your ability to keep projects on track through organized planning and continuous monitoring.

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What strategies do you use to identify inefficiencies in existing processes?

In your response, highlight your analytical mindset and experience with process mapping or similar techniques. Explain how you prioritize areas for improvement and provide examples of past situations where your recommendations resulted in enhanced efficiency or compliance.

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How do you prioritize tasks when working independently?

Discuss the methods you use for prioritization, such as time management techniques or outlining deadlines. Give examples of how you have successfully managed competing priorities in past roles while maintaining quality and compliance.

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Can you describe your experience with compliance and regulatory requirements?

Be sure to mention specific compliance frameworks or regulations with which you have experience. Explain how you have ensured adherence to these requirements in previous roles and the important role it plays in delivering quality services.

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How do you effectively communicate complex issues to diverse audiences?

Provide examples of how you've tailored your communication style to fit different stakeholders, whether it's through reports, presentations, or informal discussions. Highlight your ability to make complex information understandable for people with varying levels of expertise.

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What role does customer service play in your work as an analyst?

Emphasize the importance of customer service in ensuring positive outcomes for the communities you serve. Share examples of how you've gone above and beyond to address inquiries or resolve issues in your previous positions.

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How do you stay current with changes in regulations that might impact your work?

Discuss your proactive strategies for staying informed, such as subscribing to industry newsletters, attending relevant workshops or conferences, and engaging with professional networks that focus on policy and compliance.

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Describe a challenging problem you've solved in a previous role.

Choose a specific example that relates to operational efficiency or compliance. Detail the steps you took to analyze the issue, devise a solution, and implement changes, showcasing your analytical and problem-solving skills.

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What do you believe is the most important quality for a Program Performance Analyst?

Share your views on qualities such as analytical skills, attention to detail, or strong communication as essential traits. Justify your answer by connecting it to the role's responsibilities at PSRB and how they align with the agency's mission.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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