Project Manager

As a Project Manager at PAR Technology Corporation, your primary responsibilities include planning, leading, and directing various deployment projects for enterprise restaurant technology. This involves managing internal and external teams, ensuring all stakeholders are kept in the loop with regular updates, and tracking project milestones to ensure smooth implementation. This role demands excellent communication skills to facilitate clear updates with clients and executives, while also being adaptable to any challenges that may arise during the project lifecycle.

To be considered for the Project Manager position at PAR Technology, you should have extensive knowledge of project management methodologies, along with at least 5 years of experience in restaurant management or technology. Candidates must also have experience with enterprise-level customers, managing complex projects, and possess strong organizational and leadership skills. Familiarity with tools like Microsoft Office, Slack, and Monday.com is preferred to help manage project workflows effectively.

PAR Technology provides a supportive environment for Project Managers by encouraging collaboration across cross-functional teams, ensuring that you have the resources needed to lead successful deployment projects. You'll have access to various reporting tools and dashboards to maintain project visibility and communicate updates clearly. Additionally, with an emphasis on professional growth and teamwork, you'll find a culture that aligns with PAR's mission of fostering connection and excellence.

The project deployment process at PAR Technology encompasses managing projects from initiation through completion. As a Project Manager, you will kick off the projects with clear goals, manage resources effectively, and ensure progress against timelines. This includes identifying risks and dependencies, conducting meetings with team members and stakeholders, and addressing any escalations that could impact the project’s success. You will work closely with vendors, clients, and consultants to ensure that the final implementation meets the anticipated objectives.

The team dynamics for a Project Manager at PAR Technology are characterized by collaboration and dedication. You will work closely with various cross-functional teams, engaging with both internal resources and external partners to drive successful project outcomes. The environment is supportive and respects diversity, allowing Project Managers the flexibility to adapt to changing needs while leading their teams effectively. You'll have opportunities to motivate contributors and build strong relationships across the organization to align with strategic business goals.

As a Project Manager, it's crucial to evaluate the urgency and impact of each project. I typically start by aligning project goals with overall business objectives, then create a prioritized list of tasks that depend on deadlines, resources, and stakeholder input. Effective communication with my team allows me to manage expectations while dedicating time to high-priority assignments.

In my previous roles, I successfully managed cross-functional teams by establishing a clear communication channel, outlining roles, and keeping everyone aligned on project goals. I believe building trust and fostering collaboration is key, which involves regular updates and feedback. This approach allows all contributors to feel valued and empowered to share their insights.

When faced with project setbacks, I assess the situation by reviewing the scope and identifying what caused the issue. Open communication with my team and stakeholders is essential to assess potential solutions and adjustments. My goal is to be proactive in addressing challenges, adapting our strategy, and learning from each experience to continuously improve project execution.

I prefer using tools like Microsoft Office for documentation and reporting, combined with Monday.com for ongoing project tracking and collaboration. These platforms provide a user-friendly interface and integration capabilities, helping me to stay organized, manage team assignments, and maintain visibility on all project components effectively.

Clear communication with stakeholders starts with establishing a solid rapport and understanding their expectations. I make it a priority to provide frequent updates through meetings, dashboards, and written reports, tailoring the information based on the audience's needs. This ensures that everyone stays informed and feels included in major decisions.

My approach to risk management includes identifying potential risks early in the project lifecycle and developing mitigative actions. I keep a risk register to monitor these uncertainties and involve my team in brainstorming sessions to develop contingency plans. Regularly reviewing and updating the risk register is a key part of ensuring project resilience.

I managed a project that involved the deployment of a new technology system for a restaurant chain. Its success stemmed from diligent planning, effective stakeholder engagement, and proactive risk management. By continuously gathering feedback during the deployment phase and adapting based on user experiences, we ensured a smooth transition and high satisfaction from both the client and end-users.

Motivating team members during challenging projects requires empathy and understanding. I make it a point to recognize individual contributions, offer support when needed, and encourage a team-oriented environment. Celebrating small victories is important, as it helps boost morale and reinforces the collective commitment to project success.

Customer feedback is invaluable in the project management process. I actively solicit input from customers throughout different project stages, ensuring that their needs and concerns are addressed. This engagement not only helps refine project outcomes but also strengthens the relationship with stakeholders, reinforcing trust and satisfaction.

Balancing client expectations with project constraints involves clear communication from the outset. I work closely with clients to define achievable goals, setting realistic timelines and deliverables. By managing scope effectively and being transparent about potential limitations, I help align expectations and maintain strong client relationships.