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CPQ Business Systems Analyst

Cincom (USA) Ltd is looking for someone with experience in manufacturing or services industries to work with customers to successfully implement Cincom’s CPQ solution. This person will play a leading role in an implementation looking at business process mapping and best use of Cincom’s solution. This person will also need to become an expert in capturing business, product and pricing knowledge and and incorporating these into rules within a model (modelling) that is used by the rules engine to drive the guided selling process.

Responsibilities

•    Providing Business Consulting to enable and advise customers, partners and other Cincomer's on the best way to use Cincom's product to meet their needs so that they can gain maximum business benefit.

•    Be able to present Cincom's standard Product Education to a high standard. Where appropriate and agreed, be able to adapt the material and content to suite the specific needs of the audience.

•    Use Business Process Mapping techniques and tools in order to provide input and guidance as needed to customers. Advise on different processes that can be used with Cincom products and what is considered best practice in that industry.

•    As part of the Solution Design, lead sessions on narrative flow to produce a story board incorporating our products. Thus, enabling the identification of gaps in functionality that need to be filled by enhancements or manual processes.

•    Provide leadership in defining and specifying a manageable scope of work, developing a credible delivery roadmap and establishing a sustainable delivery model.

•    To have a vision of the overall solution for the customer. To help gather, review and document requirements for any product enhancements or extensions that come from the Solution Design so that the Application Consulting team can design and build a robust solution.

•    Provide consulting on the design of application integration. Assist with any customer data mapping requirements for data loads, migration and integration.

•    Contribute to building proposals, statements of work and services estimates for Services Delivery opportunities whether pre-sales or post-sales engagements.

•    Keep abreast of tools, techniques, trends and relevant industry standards and regulations applicable to their specialism. Keep skills and knowledge current whether by identifying required training or undertaking self-education.

•    Be aware of the wider impact of decisions on a customer. Be aware of Issues, Risks and any changes that could impact the project and escalate.

•    Present recommended solutions both verbally and in written form.

•    Previous experience in a customer / client-facing role in the Manufacturing space.

•   Knowledge of applications or any programming language is an asset.

•    A high standard of written and spoken English is essential, a second language would be an advantage.

•    Whilst this role does not require previous experience of modelling, the candidate will be expected to demonstrate the underlying competencies and/or experience which makes a successful modeller. These might include: highly logical and structured thinking, advanced Excel skills, Engineering/Physics/ Maths background probably at degree level, programming background

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About CPQ Business Systems Analyst, Partner One Capital

If you're passionate about transforming customer experiences in the manufacturing and services industries, Cincom (USA) Ltd is on the lookout for a talented CPQ Business Systems Analyst to join our dynamic team! In this engaging role, you’ll work closely with clients to implement Cincom's cutting-edge CPQ solution, helping them optimize their business processes through effective mapping and innovative applications of our technology. You'll become the go-to person for capturing business, product, and pricing knowledge, and creatively turning that data into actionable rules for our rules engine to enhance the guided selling experience. Your responsibilities will include providing top-notch consulting to ensure our customers reap maximum benefits from Cincom’s products. You'll also have the chance to adapt training materials to suit various audiences, facilitating Business Process Mapping sessions and guiding clients through industry best practices. With leadership opportunities in defining project scopes and developing sustainable delivery models, you'll play a critical role in delivering innovative solutions tailored to each customer’s unique needs. Additionally, staying updated on industry trends and maintaining a finger on the pulse of applicable standards is key. As an ideal candidate, you should have a solid customer-facing background in manufacturing, strong analytical and logical reasoning skills, and the ability to communicate effectively in English. Bonus points if you’re fluent in another language! Ready to make an impact? Join us in shaping the future with Cincom's CPQ solutions!

Frequently Asked Questions (FAQs) for CPQ Business Systems Analyst Role at Partner One Capital
What are the primary responsibilities of a CPQ Business Systems Analyst at Cincom (USA) Ltd?

As a CPQ Business Systems Analyst at Cincom (USA) Ltd, your primary responsibilities include engaging with clients to implement CPQ solutions effectively, advising them on best practices, conducting business process mappings, and leading solution design sessions. You will also present product education tailored to your audience, define project scopes, and provide valuable insights into application integration and data mapping.

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What qualifications are required for a CPQ Business Systems Analyst position at Cincom?

To excel as a CPQ Business Systems Analyst at Cincom (USA) Ltd, candidates should possess a background in manufacturing or services, along with experience in a customer-facing role. Proficiency in business process mapping, advanced skills in Excel, and a strong command of written and spoken English are essential. While previous modeling experience isn’t mandatory, logical thinking and a relevant educational background are beneficial.

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How does a CPQ Business Systems Analyst contribute to customer success at Cincom?

A CPQ Business Systems Analyst contributes significantly to customer success at Cincom (USA) Ltd by offering tailored business consulting, helping clients implement CPQ solutions, and ensuring they use Cincom’s products to their fullest advantage. This role involves mapping business processes, identifying gaps in functionality, and delivering solutions that align with clients’ strategic goals, ultimately driving better business outcomes.

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What skills are important for a CPQ Business Systems Analyst at Cincom (USA) Ltd?

Important skills for a CPQ Business Systems Analyst at Cincom (USA) Ltd include strong analytical and logical reasoning abilities, exceptional communication skills, and the capacity to adapt educational materials to suit client needs. A familiarity with application integration, a foundational understanding of programming languages, and a continuous learning mindset also play crucial roles in this position.

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What opportunities for professional growth exist for CPQ Business Systems Analysts at Cincom (USA) Ltd?

CPQ Business Systems Analysts at Cincom (USA) Ltd have numerous opportunities for professional growth, including leadership roles in project management, exposure to advanced technology in CPQ solutions, and the chance to stay current with industry trends and best practices. Cincom encourages ongoing training and self-education to foster skill development and career advancement.

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Common Interview Questions for CPQ Business Systems Analyst
Can you explain your experience with business process mapping relevant to the CPQ Business Systems Analyst role?

When answering this question, focus on specific examples of how you’ve successfully used business process mapping in previous roles to identify improvement areas and optimize client processes. Highlight tools you've used and the outcomes achieved.

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How do you approach consulting with clients to implement new solutions?

To approach consulting effectively, outline your method of understanding client needs first, followed by how you facilitate discussions to tailor solutions. Emphasize your communication skills and your ability to adapt strategies based on client feedback.

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What experience do you have with CPQ solutions, and how would you apply it in this role?

Share any relevant experience in implementing or using CPQ solutions. Discuss how you can leverage that experience to manage client expectations, enhance their understanding of the solutions, and drive successful implementations.

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Describe a time you identified gaps in functionality during a project. How did you handle it?

Provide a specific example where you identified functional gaps, explain how you approached the situation, what solutions you proposed, and how those changes benefited the client or project outcome.

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How do you prioritize tasks when managing multiple projects as a CPQ Business Systems Analyst?

Discuss your strategies for prioritizing tasks, such as using project management tools, setting clear deadlines, and assessing project impact. The key is to show your organizational skills and how they translate to efficiency.

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What methods do you use to keep up-to-date with industry trends and best practices?

Share your approach to staying informed about industry developments, such as attending workshops, participating in online communities, or subscribing to specific publications. Highlight your commitment to continuous learning.

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Can you give an example of how you've effectively communicated complex ideas to a non-technical audience?

Provide an anecdote where you successfully translated complex concepts into understandable terms for a client or team member. Mention the techniques you used to ensure engagement and understanding.

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In what ways can modeling skills contribute to the role of a CPQ Business Systems Analyst?

Discuss how logical and structured thinking inherent in modeling can foster better decision-making and lead to innovative solutions. Stress that, even without formal modeling experience, these skills are applicable in the analytical aspects of the role.

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How would you handle a situation where a client is resistant to adopting the suggested CPQ solution?

Share your strategies for managing resistance, like actively listening to client concerns, offering data-driven insights about the benefits of the proposed solution, and working collaboratively to find a middle ground.

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Why are you interested in the CPQ Business Systems Analyst role at Cincom (USA) Ltd?

Express your enthusiasm for the role by connecting it to your professional goals, your passion for influencing customer success, and how you resonate with Cincom's values and commitment to innovation.

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About Partner One Capital - Partner One Capital is a private investment firm which owns some of the fastest growing enterprise software companies in the world. In business for over 23 years, Partner One Capital focuses on the acquisition of enterp...

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Full-time, on-site
DATE POSTED
March 17, 2025

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