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Social Content Creator and Strategist

P.F. Chang’s is looking for a creative Social Content Creator & Strategist to share our story across social media channels. In this role, you’ll own social creative for our brand. You’ll be responsible for managing P.F. Chang’s content calendar, concepting, planning, producing, shooting and editing video and photo creative for social, writing copy and publishing all social content across our channels. While this position is not responsible for all community management, you will be responsible for monitoring for user generated content (UGC) and commenting on specific social media content as we look to engage with our community. 

What You’ll Be Doing:

  • Managing content calendar and publishing all social content across our channels
  • Developing and pitching fun creative ideas for our social media platforms
  • Visiting our restaurants and shooting content for TikTok, Instagram, and other social platforms as well as capturing content onset of photo shoots
  • Delivering impactful, optimized social first assets that are platform specific
  • Translating social and cultural trends into fun engaging social content (including memes, trends, and other timely pop-culture moments)
  • Writing social post copy, reposting UGC, and engaging with our online community
  • Working with marketing team to brainstorm fun ideas for social media that ladder back up to our larger business goals and marketing calendar
  • Working closely with leadership on platform strategies, reporting, influencer marketing campaigns and the most effective ways for us to show up online
  • Creating impactful social media content that drives forward our social and brand KPIs and business objectives (follower growth, social engagement, brand awareness and sales)
  • Building out our influencer gifting and seeding program in partnership with our social media lead

Required Qualifications and Skills:

  • Bachelor’s degree in graphic design, fine arts, visual communication, or a related field preferred.  
  • 2 to 5 years of experience in social media content creation; with a strong portfolio showcasing a range of design projects (video, photo, and social copywriting)
  • Knowledge of editing tools like Adobe, Capcut, Canva, TikTok, Premiere, etc
  • Knowledge of publishing tools like Emplifi, Sprout Social, and Meta Business Suite
  • Familiarity with social listening tools and responding in real time 
  • Comfortable being on camera and behind the camera, working with talent and showing up on P.F. Chang’s TikTok and Instagram
  • Strong writing skills and knowledge of online trends and social media platforms
  • Experience making memes and quick low-fi social media content that is highly sharable
  • Familiarity with influencer marketing and working with content creators

Benefits:

  • Health Benefits: Medical, dental, and vision plans starting the 1st of the month after hire.
  • Paid Time Off: 20 days of vacation and sick time per year, prorated for new hires.
  • Paid Holidays: 11 company-selected holidays plus 2 floating holidays yearly.
  • Meal Card: Preloaded meal card for use at P.F. Chang’s locations.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Social Content Creator and Strategist, P.F. Chang's

Are you a passionate storyteller with a flair for social media? P.F. Chang’s is on the lookout for a vibrant Social Content Creator & Strategist to share our unique narrative across various platforms! In this exciting role, you’ll wear multiple hats – from owning our content calendar to creating eye-catching video and photo content that resonates with our community. You will concept, plan, produce, and edit dynamic visual assets that reflect the essence of P.F. Chang’s while also writing engaging copy that sparks conversation. Your creativity will shine as you visit our restaurants, capturing lively moments for platforms like TikTok and Instagram. You’ll not only help narrate our social story but also adapt cultural trends into engaging content that keeps our audience entertained and informed. Collaborating with our marketing team and leadership, you'll help strategize impactful campaigns that drive engagement and brand awareness. You’ll also play a role in nurturing our online community by monitoring for user-generated content and engaging in conversations with followers. This is a fantastic opportunity for someone with 2 to 5 years of social media experience looking to make a substantial impact on a beloved brand. If you’re ready to capture the heart and soul of P.F. Chang’s through creative social media content, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Social Content Creator and Strategist Role at P.F. Chang's
What are the primary responsibilities of a Social Content Creator & Strategist at P.F. Chang's?

As a Social Content Creator & Strategist at P.F. Chang's, your primary responsibilities will include managing the content calendar, producing and editing photo and video content, writing engaging copy, and monitoring user-generated content across social media platforms. You'll also develop creative ideas, collaborate closely with the marketing team, and create content that aligns with our business objectives.

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What qualifications are required for a Social Content Creator & Strategist at P.F. Chang's?

To qualify for the Social Content Creator & Strategist position at P.F. Chang's, you should ideally possess a Bachelor’s degree in graphic design, visual communication, or a related field, along with 2 to 5 years of experience in social media content creation. A strong portfolio demonstrating your capabilities in video production, photography, and social copywriting is essential.

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How does P.F. Chang's measure success for the Social Content Creator & Strategist role?

Success for a Social Content Creator & Strategist at P.F. Chang's is measured through key performance indicators like follower growth, social engagement rates, brand awareness, and sales. Your contributions towards influencing these metrics will be vital in driving our brand forward.

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What tools and software should a Social Content Creator & Strategist be familiar with for the role at P.F. Chang's?

A Social Content Creator & Strategist at P.F. Chang's should be well-versed in editing tools such as Adobe, Capcut, and Canva, as well as familiar with publishing tools like Emplifi and Sprout Social. Having knowledge of social listening tools and responding in a timely manner is also important for effective community engagement.

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What kind of content will a Social Content Creator & Strategist at P.F. Chang's be creating?

The content created by a Social Content Creator & Strategist at P.F. Chang's will include engaging video and photo assets tailored for social media platforms. This will involve capturing restaurant experiences, translating cultural trends into social content, and crafting relatable memes and posts that resonate with our audience.

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Common Interview Questions for Social Content Creator and Strategist
Can you describe your approach to managing a content calendar for social media?

When managing a content calendar, I prioritize organization and consistency. I ensure that each piece of content aligns with our brand's voice and goals, tracking upcoming trends and events that could influence our postings. Regular reviews and adjustments based on performance analytics are also crucial for optimizing engagement.

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How do you ensure your content remains relevant and engaging on social media?

To keep content relevant and engaging, I closely follow social media trends and leverage insights from analytics to understand audience preferences. I also experiment with different formats, such as videos or memes, to see what resonates most, fostering creativity while maintaining relevance.

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What techniques do you use for crafting engaging social media copy?

In crafting engaging social media copy, I focus on clarity, creativity, and a conversational tone. I often incorporate calls to action, relatable language, and emotional connections to resonate with the audience. Additionally, I adapt my writing to suit the platform's unique voice and dynamics.

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Can you share an example of a successful social media campaign you've worked on?

One successful campaign I led involved creating a series of behind-the-scenes videos showcasing our team at work during a busy season. This campaign not only showcased our authenticity but also engaged our audience and increased interaction, leading to a significant boost in our follower growth and engagement metrics.

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How comfortable are you with video production and editing?

I have strong experience in video production and editing, utilizing tools like Premiere and TikTok to create dynamic content. I enjoy being both in front of and behind the camera, ensuring our messaging is visually compelling while also being authentic to our brand's identity.

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What are your thoughts on user-generated content and how do you leverage it?

User-generated content is invaluable for fostering community and encouraging engagement. I actively monitor for UGC, showcasing it on our platforms, as it highlights our loyal customers and builds a sense of belonging. By encouraging followers to share their experiences, we further amplify our brand's reach.

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What role does data play in your content creation process?

Data is a crucial component of my content creation process. I analyze performance metrics to understand what types of content perform well, allowing me to adjust my strategy accordingly. This data-driven approach helps enhance our engagement and tailor our messaging to better resonate with our audience.

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How do you stay updated with the latest social media trends?

I stay updated with the latest social media trends by following industry leaders, consuming relevant content on platforms like LinkedIn and Twitter, and actively participating in forums and webinars. Continuous learning helps me implement fresh ideas that can elevate our brand's presence.

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Have you ever collaborated with influencers? What was the experience like?

Yes, I have collaborated with influencers in various campaigns. The experience is enriching as it allows for creative synergy and extends our reach to new audiences. I believe in aligning with influencers who genuinely resonate with our brand values, ensuring authentic collaborations that engage followers.

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What would you consider your biggest challenge in social media content creation and how do you overcome it?

One of my biggest challenges in social media content creation is keeping up with rapidly changing algorithms and trends. I overcome this by remaining adaptable and continuously testing new approaches, all while staying connected with industry resources and analytics to guide my strategy effectively.

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March 30, 2025

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