Manager, Talent Acquisition Operations

Point B is a business innovation firm that takes the guesswork out of transformation.  We engineer your future by combining advanced technologies and industry expertise to help you reimagine your business and its processes to get ahead and stay ahead.   We're consulting done different. While others might say it, we live it—your success is our success.  

 We start with the challenges you face, then partner to drive to what’s right for your business, your people, and your future. The proof is in our world-class NPS score that consistently triples our competitors. We know how to listen carefully, respond with agility, and accelerate time to value. 

When you partner with Point B, you’ll experience the speed and confidence needed to spot critical pivots, navigate complexity with ease, and tailor technology to fit your needs. 

We're ready to start generating your future today. 

Talent Acquisition (TA) Operations Manager to lead and optimize the operational aspects of our Talent Acquisition function. This role will focus on streamlining recruitment processes, implementing best practices, and leveraging technology to ensure a seamless and efficient candidate experience. The TA Operations Manager will work closely with the TA leadership team, recruiters, and cross-functional partners to support the organization's hiring goals and enhance overall TA performance.

Key Responsibilities:

Process Optimization: Develop, implement, and continuously improve TA processes and workflows to increase efficiency and ensure consistency across the organization.

Technology & Tools: Oversee the selection, implementation, and management of recruitment tools, applicant tracking systems (ATS), and other technology solutions to enhance TA capabilities. Must have Workday experience

Compliance & Reporting: Ensure compliance with federal, state, and local hiring regulations, including Affirmative Action Plans (AAP), Equal Employment Opportunity (EEO) policies, and other applicable requirements.

Vendor Management: Manage relationships with external recruitment partners, job boards, and technology vendors to maximize ROI and service quality.

Budget Management: Oversee TA budget, including tracking expenses, identifying cost-saving opportunities, and ensuring alignment with organizational priorities.

Candidate Experience: Collaborate with recruiters and hiring managers to ensure an exceptional candidate experience throughout the hiring process.

Team Collaboration: Partner with TA leaders, HR, and business stakeholders to align operations with strategic talent acquisition goals and organizational objectives.

Qualifications:

Education: Bachelor’s degree in human resources, Business Administration, or related field.

Experience:  Minimum of 8 years of experience in Talent Acquisition or HR operations, with at least 6 years in a management or leadership role.

Proven experience optimizing recruitment processes and managing ATS or other recruitment tools.

Skills & Competencies:

Strong analytical and problem-solving skills, with a data-driven mindset.

Excellent project management and organizational abilities.

Knowledge of employment laws, regulations, and compliance requirements to include OFCCP.

Proficiency in HRIS and recruitment platforms; experience with [specific tools, e.g., Workday, ICIM's, Greenhouse] mandatory

Exceptional communication and interpersonal skills.

Ability to collaborate effectively with diverse teams and stakeholders.

Strong analytical and problem-solving skills, with a data-driven mindset.

Preferred Qualifications:

Master’s degree in human resources, Business Administration, or related field

Minimum of 10 years of experience in Talent Acquisition or HR operations, with at least 6 years in a management or leadership role.

INTRIGUED TO LEARN MORE?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us with feedback if we think there could be a fit and what next steps look like.

WHAT MAKES POINT B DIFFERENT?

We put our passion for change to work, using our purpose and values as our north start. Our teams help organizations solve their greatest challenges and created an inclusive culture that attracts and retains the world’s best talent. Be part of a collaborative culture where we build lasting relationships with each other, our customers, and our communities.

Benefits – Point B rewards high performance with a total rewards approach that includes competitive base pay, benefits, and short-and long-term incentives — as well as flexibility, leadership development opportunities, and a culture designed to help our diverse team of individuals flourish.

Employee Ownership – We give employees a voice in directing their careers and the growth of our company. Our Employee Stock Ownership Plan (ESOP) is a non-contributory retirement vehicle that grows over time from annual allocations (based on individual compensation) and the value of our company.

Award winning – Point B has been consistently recognized as one of the best places to work by Fortune magazine, Great Place to Work, Consulting Magazine, BuiltIn, and many others. We are proud to be named a Best Workplace in the US by Fortune magazine, Best Workplaces for Millennials, and Best Workplaces for Women in addition to other awards regarding our workplace inclusivity. 

Point B is an equal-opportunity employer committed to a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. You can read more about our commitment to diversity on our website.

Point B is committed to providing equal opportunities for persons with disabilities or religious observances, which includes providing reasonable accommodation for in any individuals with disabilities or for religious purposes. Applicants with disabilities may contact our Accommodations team at applicantaccommodations@pointb.com or 206-517-5000 to request and arrange for accommodations through the application and/or recruiting process. If you need assistance to accommodate a disability or religious observance, you may request an accommodation at any time. Please note: This mailbox is only for accommodation requests or questions. Please use the Contact Us form for any recruiting inquires.

Legal Information for Job Seekers can be accessed on our Careers Website.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.