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HR Officer

Role Overview

As an HR Officer, you will play a key role in facilitating HR processes, ensuring smooth administrative operations, and supporting various HR projects. You will handle HR inquiries, maintain accurate records, and collaborate with internal stakeholders to enhance employee experience. This role is perfect for someone who enjoys both administrative work and taking initiative in HR processes.

Key Responsibilities

  • Act as the first point of contact for internal and external HR-related inquiries.
  • Manage HR administration, including employee records, contract management, and compliance documentation.
  • Coordinate with benefit providers and ensure timely processing of benefits.
  • Preparing employment contracts.
  • Oversee and execute administrative tasks related to onboarding, offboarding, and employee lifecycle events.
  • Ensure accurate and timely payroll processing, resolving any discrepancies.
  • Maintain and update HR policies, ensuring compliance with labor laws and company standards.
  • Support HR projects and initiatives to improve processes and employee engagement.
  • Monitor and report sick leave, ensuring proper documentation and compliance.
  • Stay informed about HR trends, best practices, and legislative changes.

About Leads.io

Leads.io is your technology-driven partner in effective lead generation. As a global team spread out across thirteen offices in nine countries, our mission is to provide empowering business solutions on a global scale. By delivering high-quality leads through diverse channels such as Facebook, Instagram, TikTok, display, native, paid search and organic, Leads.io aims to elevate our clients' ventures to new heights of success.

As a team of result-oriented experts in marketing, technology, strategy, and content, we remain committed to excelling at our craft with every step we take. We think big, act fast, and confidently pave the way for the future. Through a dedication to personal excellence, teamwork, and accountability, Leads.io fosters an environment in which you can shape your path to success whilst engaged in a dynamic and successful company environment.

Education & Experience:

  • A degree in Human Resources, Business Administration, or a related field.
  • 3+ years of experience in an HR administration or HR generalist role.

Skills & Competencies:

  • Strong organizational skills with attention to detail.
  • Excellent communication skills in English and Dutch.
  • Ability to handle sensitive information with confidentiality.
  • Proactive, solution-oriented, and eager to take ownership of HR processes.
  • Experience with HR systems (e.g., HiBob) and payroll processing is a plus.

What’s in it for you?

  • 25 holidays per year with 8% holiday pay
  • Hybrid working/working from home allowance
  • An open and inclusive culture that fosters personal growth and initiative
  • Daily lunches at the office
  • Flexible working hours
  • Provided equipment (Macbook, mouse/keyboard)
  • Access to mental health support through OpenUp is offered anonymously and without cost

Excited? Wait until you see our cultural values!

✨ Trust – At Leads.io, we emphasize accountability and transparency, setting the foundation for genuine partnerships.

✨ Own it – Ownership entails having pride in both your work and yourself. We each aim to take a personal initiative in improving our business, so being the best version of yourself is the best-case scenario for us.

✨ Grow smart – Our vision is to become a global frontrunner in lead generation. We are committed to continually scaling our business whilst also growing as individuals in the process.

✨ Thrive as a team – We believe that teamwork is a key ingredient to obtaining outstanding results. While holding personal work ethics in high regard, we also encourage a working environment that is both social and more enjoyable through teamwork.

Our recruitment process is designed to ensure the best fit. It comprises a phone meeting to discuss qualifications, followed by two interviews for skills and cultural alignment. If successful, we will extend a formal offer. Upon acceptance, you'll embark on your exciting journey with Leads.io.

Ready for your new challenge? Apply now, and we will be in touch with you soon!

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Officer, Leads.io

As an HR Officer with Leads.io, you'll find yourself at the heart of our dynamic team, ensuring that our HR processes run smoothly and efficiently. This role is a fantastic opportunity for someone who thrives in an administrative environment and enjoys taking the lead on HR initiatives. You'll be the go-to person for both internal and external HR inquiries, managing everything from employee records to contract management and compliance documentation. One of your key responsibilities will be to handle the onboarding and offboarding processes, ensuring a seamless transition for employees at every stage of their journey. You’ll also play an important role in payroll processing and will be responsible for maintaining accurate records, which involves attention to detail and a proactive approach. The ideal candidate will have at least three years of HR experience with a keen understanding of relevant legislation and best practices. At Leads.io, we prioritize a culture of personal growth and initiative, which means you'll have the chance to engage in interesting HR projects aimed at enhancing employee engagement and optimizing our processes. With flexibility in working hours and the option to work from home, you’ll find a supportive environment that truly values its team members. If you’re ready to take ownership as an HR Officer and help shape the future of HR at Leads.io while enjoying our vibrant company culture, then we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for HR Officer Role at Leads.io
What are the key responsibilities of an HR Officer at Leads.io?

As an HR Officer at Leads.io, your key responsibilities include managing HR administration like employee records and compliance documentation, acting as the first point of contact for HR-related inquiries, and coordinating onboarding and offboarding processes. You will oversee payroll processing, maintain HR policies, support HR projects, and monitor sick leave documentation.

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What qualifications do you need to become an HR Officer at Leads.io?

To be an HR Officer at Leads.io, you need a degree in Human Resources, Business Administration, or a related field, along with at least three years of relevant experience in HR administration or as a generalist. Strong organizational skills and excellent communication abilities in English and Dutch are essential, along with experience using HR systems and payroll processing.

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What skills are important for an HR Officer at Leads.io?

An HR Officer at Leads.io should demonstrate strong organizational skills with high attention to detail, excellent communication capabilities in English and Dutch, and the ability to handle confidential information discreetly. A proactive and solution-oriented mindset, alongside experience with HR systems, will also be beneficial in this role.

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How does Leads.io support the development of its HR Officers?

Leads.io supports the development of its HR Officers through a culture that encourages personal growth and initiative. With access to mental health support and flexible working arrangements, the company provides an environment where HR Officers can thrive both personally and professionally. Additionally, involvement in various HR projects allows for continuous learning and career advancement.

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What benefits does an HR Officer receive at Leads.io?

An HR Officer at Leads.io enjoys an array of benefits including 25 holidays per year with an 8% holiday pay, a hybrid working model, daily office lunches, flexible work hours, and provided equipment for efficient work. Additionally, Leads.io offers mental health support through OpenUp, ensuring the well-being of its employees.

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Common Interview Questions for HR Officer
Can you describe your experience with HR administration as an HR Officer?

When answering this question, focus on highlighting your previous roles in HR administration, detailing specific tasks you managed such as employee records, compliance documentation, or payroll processing. Emphasize your attention to detail and ability to handle confidential information effectively.

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How do you manage conflicts within the workplace?

Here, it's beneficial to elaborate on your approach to conflict resolution. Discuss specific strategies you use to mediate disputes, the importance of open communication, and how you strive to find win-win solutions for all parties involved.

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What steps do you take to ensure compliance with labor laws?

Outline the various resources and methods you utilize to stay informed about labor laws, including regular training, consulting legal resources, or participating in professional HR organizations. Stress your proactive approach in maintaining compliance within the organization.

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Describe a time when you successfully implemented an HR project.

In answering this, choose a specific project that you spearheaded and outline the objectives, your role in execution, the challenges faced, and ultimately the results. This reflects your project management skills and your proactive nature.

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How do you handle payroll discrepancies?

Discuss the systematic approach you take when discrepancies arise, including investigation procedures, communication with employees, and collaboration with finance teams. Highlight your commitment to resolving issues timely and accurately.

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How do you promote employee engagement in your role as an HR Officer?

Share initiatives or programs that you've been involved in promoting employee engagement. This could include feedback systems, team-building exercises, or HR-led events, demonstrating your understanding of the importance of a motivated workforce.

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In your opinion, what makes a successful onboarding process?

Provide insights into your understanding of effective onboarding processes, such as personalized welcome packages, thorough training schedules, clear communication, and methods to integrate new hires into the company culture.

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What HR systems have you worked with?

Mention the HR systems you've used, providing relevance to your experience with features like payroll processing, record management, or employee data tracking. If you have experience with specific systems like HiBob, be sure to highlight that.

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How would you handle sensitive information?

Emphasize the importance of confidentiality and trust in your role, describing your methods for managing sensitive information, such as strict adherence to data protection policies and secure handling of documents.

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Why do you want to join Leads.io as an HR Officer?

Articulate your enthusiasm for Leads.io's culture, mission, and focus on personal growth. Relate your values and goals to those of Leads.io, and express how you see yourself contributing to their HR objectives.

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Leads.io helps businesses by creating strategic marketing campaigns and lead generation. The company is based in Hoorn, Noord Holland.

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March 21, 2025

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