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Senior Commercial Manager - Global Government Solutions Sales (Maritime Technol

About Us:

As the leader in maritime intelligence, Pole Star empowers better decision-making and protects clients’ business interests, assets, seafarers, vessels, cargo, infrastructure, investments, profitability, and reputation - through provision of high-performance, cyber-secure solutions underpinned by immense service and constant technological innovation. We have offices in London, USA, Singapore, Hong Kong and Panama, alongside presence in Australia. Teams are made up of over 19 nationalities, speaking 25 different languages.

The Opportunity:

This is an exciting opportunity to join Pole Star Global in a high-impact sales role focused on global government maritime markets. As a Commercial Manager, you’ll play a key role in driving revenue growth by selling our industry-leading maritime intelligence solutions to flag administrations, government agencies, and regulatory bodies worldwide.

This role is a hybrid of strategic account management and business development, requiring a deep understanding of client needs, strong relationship-building skills, and the ability to identify new commercial opportunities. While you won’t be managing a team initially, there is strong potential for growth within the business.

Responsibilities:

Sales and Business Development

  • Identify and engage government agencies, flag administrations, and maritime authorities to promote Pole Star’s solutions.
  • Develop and execute a sales strategy to drive revenue growth across global government markets targeted to Pole Star solutions
  • Lead the end-to-end sales process, from prospecting and pitch delivery to contract negotiation and closing.
  • Build a deep understanding of customer challenges and demonstrate how Pole Star’s solutions add value.
  • Stay ahead of industry trends, competitor activity, and regulatory changes that may impact sales opportunities.

Account Management & Client Relationships

  • Manage and grow relationships with existing government and flag administration clients, ensuring continued adoption and satisfaction.
  • Act as a trusted advisor, helping clients maximize the value of our solutions and identifying upsell opportunities.
  • Work closely with internal teams—including Product, Marketing, and Customer Success—to ensure seamless client onboarding and engagement.
  • Represent Pole Star at industry events, conferences, and meetings to strengthen relationships and generate new business opportunities.

  • Proven experience in B2G (business-to-government) sales or enterprise sales, ideally within the maritime, regulatory, or technology sectors.
  • Strong account management skills, with the ability to nurture long-term client relationships.
  • Experience selling compliance, security, or risk management solutions is a plus.
  • Excellent communication and negotiation skills, with the ability to engage senior decision-makers.
  • Self-motivated, with a strategic mindset and a results-driven approach.
  • Ability to travel as needed for client meetings, conferences, and industry events

Education/Certifications:

  • Bachelors/Masters degree preferred but not mandatory.


Travel Requirements:

  • Up to 30%

  • Competitive Salary
  • Competitive commission plan (OTE double your base salary)
  • Full benefits package - benefits vary per region.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$80000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Commercial Manager - Global Government Solutions Sales (Maritime Technol, Pole Star Global

Join Pole Star, the leader in maritime intelligence, as a Senior Commercial Manager specializing in Global Government Solutions Sales. This is an incredible opportunity for someone who thrives in a dynamic, high-impact role focused on expanding our presence in the global maritime markets. You will engage with flag administrations, government agencies, and regulatory bodies around the world to promote our cutting-edge, cyber-secure solutions. In this position, you'll blend strategic account management with business development, providing you with the chance to make a real impact. Your responsibilities will range from prospecting new clients, delivering compelling sales pitches, and negotiating contracts to building solid relationships with existing clients, ensuring their satisfaction and fostering continued engagement. As you explore new commercial opportunities, you’ll need to stay ahead of industry trends and navigate the evolving regulatory landscape. Although this position doesn't initially involve team management, there’s plenty of room for growth in your career at Pole Star. With a rich cultural tapestry and diverse team across multiple global locations, Pole Star is the perfect environment for innovative minds to prosper and make a difference. If you're ready to leverage your strong communication skills and account management expertise in a results-driven role, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior Commercial Manager - Global Government Solutions Sales (Maritime Technol Role at Pole Star Global
What are the key responsibilities of a Senior Commercial Manager at Pole Star?

As a Senior Commercial Manager at Pole Star, you will engage with various government agencies and maritime authorities to drive revenue growth. Key responsibilities include developing and executing a sales strategy tailored to government markets, managing the entire sales process from prospecting to closing deals, and nurturing existing client relationships to maximize value. You will also stay updated on industry trends and represent Pole Star at industry events.

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What qualifications do I need to become a Senior Commercial Manager at Pole Star?

While a bachelor's or master's degree is preferred, it is not mandatory for the Senior Commercial Manager position at Pole Star. More importantly, you should have proven experience in B2G sales or enterprise sales, particularly within the maritime, regulatory, or technology sectors. Strong communication, negotiation skills, and account management capabilities are crucial for success.

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How does Pole Star ensure a supportive work environment for the Senior Commercial Manager?

Pole Star fosters a collaborative and inclusive environment for its Senior Commercial Manager role. With a diverse team comprising over 19 nationalities, employees benefit from various perspectives and experiences, facilitating team growth and personal development. Additionally, there's strong potential for career expansion within the company, allowing you to evolve in your role.

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What travel expectations are there for the Senior Commercial Manager at Pole Star?

The Senior Commercial Manager role at Pole Star may require up to 30% travel. This travel typically involves client meetings, industry conferences, and events to broaden your network and promote our maritime intelligence solutions effectively. Strong interpersonal skills will be essential during these engagements.

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What can I expect regarding compensation and benefits as a Senior Commercial Manager at Pole Star?

As a Senior Commercial Manager at Pole Star, you can expect a competitive salary and a commission plan that can potentially double your base salary. The company offers various benefits packages that vary by region, ensuring support for your overall well-being and professional growth.

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Common Interview Questions for Senior Commercial Manager - Global Government Solutions Sales (Maritime Technol
Can you describe your experience in B2G sales relevant to the Senior Commercial Manager role?

In your response, focus on specific instances where you've successfully sold solutions or secured contracts within government sectors. Highlight challenges you've faced and how you overcame them, showcasing your knowledge of the regulatory landscape and your ability to navigate complex decision-making processes.

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How do you approach building relationships with government agencies?

Emphasize your methods for establishing trust and credibility. Discuss strategies for effective communication, such as personalizing your approach to each agency, understanding their specific needs and goals, and providing valuable insights into how Pole Star’s solutions can address those challenges.

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What strategies would you implement to identify new commercial opportunities?

Explain your proactive approach to identifying new prospects. Mention techniques such as market analysis, attending industry events, maintaining a strong network, and utilizing contacts/expertise to uncover untapped markets. Highlight how these activities would align with Pole Star’s goals.

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How do you stay informed about industry trends and regulatory changes?

Discuss your commitment to continuous learning. You could mention subscribing to industry publications, participating in relevant webinars, joining professional associations, and engaging with thought leaders. Mention how this knowledge informs your sales strategies and client interactions.

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Can you provide an example of a successful sales campaign you led?

Share a specific campaign, detailing your role, objectives, strategies employed, and outcomes. Use quantifiable results to demonstrate the success of your effort while illustrating how it relates to the responsibilities of the Senior Commercial Manager at Pole Star.

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How do you handle objections during the sales process?

Detail your method for addressing objections, emphasizing understanding the client's concerns and responding with empathy. Highlight your ability to pivot the conversation to show how Pole Star’s solutions can specifically overcome those challenges.

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What tools or software are you familiar with for managing sales processes?

Mention the CRM systems or sales tools you've successfully used to manage leads, streamline processes, and record client interactions. Explain how these tools can enhance productivity and sales tracking for your role as a Senior Commercial Manager.

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How would you increase customer satisfaction and retention as a Senior Commercial Manager?

Outline strategies such as regular communication, personalized support, and proactive problem-solving. Emphasize the importance of understanding the evolving needs of clients and how you plan to facilitate ongoing support to ensure their long-term satisfaction with Pole Star's solutions.

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What do you believe sets Pole Star apart from its competitors in maritime intelligence?

Express your understanding of Pole Star's unique selling propositions, such as its cutting-edge technology, commitment to cyber-security, competitive pricing, and customer-centric approach. Relate this to your own philosophy regarding selling and how you can leverage these differentiators in your sales strategy.

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What motivates you in a sales role, and how do you maintain focus and drive?

Discuss intrinsic motivators such as the challenge of meeting targets, the satisfaction of fostering client relationships, and the impact of your work in the maritime sector. Share your methods for staying organized and driven, whether through personal goal-setting, time management techniques, or team collaboration.

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Pole Star is a leading maritime intelligence technology company, developing solutions to protect our customers' vessels, people, reputation, and financial investments. Since 1998, we have pushed the limits of innovation, working with governments a...

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Full-time, hybrid
DATE POSTED
March 18, 2025

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