Partner Development Associate

This is an opportunity for a recent college grad to step into the world of mortgage sales! This is not a commission only based sales position and offers someone the opportunity to learn the non QM industry without prior lending experience.  This role was created to help someone to grow into a Mortgage Account Executive over time.  The position is full time in office in the Ballantyne area of Charlotte.

Why Deephaven Mortgage?

Deephaven was founded in 2012 to provide mortgages to the millions of Americans who, for one reason or another, are unable to qualify for a traditional, government-backed loan. Deephaven champions those mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason why they can’t qualify for a traditional loan.  Using ingenuity, supported by common-sense underwriting, we continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing. We offer our loans through a network of 1,000+ independent mortgage brokers.  We also buy loans from more than 200+ correspondent partners. Deephaven is headquartered in Charlotte, North Carolina and is owned by Pretium, a highly specialized investment manager focused on real estate, mortgage finance and corporate debt.

Job Overview

Deephaven Mortgage is looking for a Partner Development Associate who is passionate about the customer experience and wants to learn about non QM lending.  No Lending Experience is required. A successful Partner Development Associate needs to have a strong appetite to learn, is motivated by onboarding new accounts and can build relationships easily. This role is a steppingstone to an Account Executive (sales/originations)! The ideal candidate is motivated to watch, listen, learn and build the Deephaven brand and. This role is meant for the person that wants to grow into a mortgage origination role!

This is not a remote opportunity.  This role is full time in office in the Ballantyne area of Charlotte, NC.

What You’ll Do

• Identify new business opportunities and build relationships with brokers, loan officers, and other referral sources.

• Handle daily inbound and outbound calls with confidence- screening inquiries to ensure they align with our loan product guidelines while delivering exceptional service.

• Aim for 50+ outbound dials per day, leveraging client data and contact information to identify prospects that match Deephaven’s ideal client profile.

• Collaborate with your manager to continuously refine call scripts and strategies, ensuring every conversation is impactful, engaging, and tailored for success.

• Support originators in nurturing and strengthening broker and loan officer partnerships through various channels, including company leads and referrals.

• Manage lead activities in Salesforce including prospecting, marketing and segmentation activities.

• Work with Sales and Marketing teams to identify potential business sources.

• Qualify potential borrowers or brokers and take loan applications, ensuring the client is successfully set up in our system with access to the technology platforms they need

• Work directly with potential borrowers to obtain initial documentation. 

• Maintain consistent and transparent dialogue with clients to keep them informed of status on submitted loans.

• Develop strong partnerships with Processing, Underwriting, Closing, and Post Closing teams.

What We Need

• Recent College Graduate.

• Strong work ethic and willingness to take initiative.

• Highly organized and detail oriented.

• Excellent problem-solving and analytical skills.

• Innovative and resourceful, with the ability to thrive under pressure in a team environment.

• Proficient in Microsoft Office; familiarity with LinkedIn, Facebook, Twitter, and Instagram is a plus.

• Exceptional communication and writing skills.

• Competent with spreadsheets, databases and presentation tools.

• Able to work independently and collaboratively to meet deadlines with a positive attitude.

You Are Someone Who

• Strives for accuracy and pays close attention to detail

• Enjoys building strong relationships with customers and team-members

• Promotes company values while providing optimal customer service

• Thrives in a fast-paced environment while embracing change and innovation

Our Perks

• Flexible work/life balance with unlimited Responsible Time Off

• Competitive base salary

• 401(k) plan with an employer match

• Health insurance with a generous employer contribution that begins your first day of employment

• Amazing company culture

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